Hi. I tried using Pinterest tonight and got a message that I have a bot in my network..what is this, and how do I get rid of it? My phone has been running really slow too on Safari (but not on Google Chrome)

Google changed their menu bar. Firefox hasn't used Google for the default homepage since the Firefox 3.6 versions. Firefox 4+ versions use '''about:home'''.<br />
http://www.theverge.com/2011/11/29/2598717/google-bar-redesign-rethinks-the-navigation-bar

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After I sync my phone, itunes is showing that i have 9.5 GB in OTHER - What is this and how can I access this OTHER stuff

After I sync my phone, itunes is showing that i have 9.5 GB in OTHER - What is this and how can I access this OTHER stuff

This indicates corrupt files.
A restore should resolve.

My macbook pro has been running really slow out of nowhere

Problem description:
Macbook pro is all of a sudden being extremely slow. Anytime I click anywhere and even whenever I start typing something, the spinning rainbow beachball appears for like 15 seconds before anything happens. And even loading applications and internet webpages also takes a long time. After the problem arose, I upgraded to Yosemite thinking that it would resolve the problem, but it’s still hasn’t changed anything. Just a few months ago I changed my HDD to an SSD, and my mac was working perfectly fine until a few days ago. What’s going on and how can my mac work like normal again? Thanks.
Below is my EtreCheck report
EtreCheck version: 2.1.6 (109)
Report generated January 16, 2015 at 3:26:40 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 323
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:25:35
Disk Information: ℹ️
Samsung SSD 840 EVO 250GB disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Samsung 840 EVO (disk1) / : 248.83 GB (232.13 GB free)
Core Storage: disk0s2 249.20 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.pharos.notify.plist [Support]
[running] com.pharos.popup.plist [Support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Caffeine Application (/Applications/Caffeine.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      7% mds
      5% WindowServer
      0% fontd
      0% AppleSpell
      0% opendirectoryd
Top Processes by Memory: ℹ️
155 MB loginwindow
146 MB Google Chrome
129 MB mds_stores
103 MB Spotify
94 MB Spotify Helper
Virtual Memory Information: ℹ️
5.20 GB Free RAM
1.99 GB Active RAM
446 MB Inactive RAM
945 MB Wired RAM
1.16 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 16, 2015, 03:02:08 PM Self test - passed

Check that your third-party software is compatible with Yosemite: See App Compatibility Table - RoaringApps.
If you have anti-malware software installed please uninstall it.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

Why do I get 404 not error on safari but not on google chrome?

On safari (using mac book pro) I go to zeetv.com and try to play a video but get error msg:
can not load M3U8
404 not found
But with google chrome I don't have that problem and I am able to play the video.
I have same problem with iOS safari with iPhone 5c and iPad mini.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
For more, see http://kb.mozillazine.org/Error_loading_websites

My ipod touch 4g has been running really slow, lagging, and a ton of apps are running slow and crashing, does anyone know what's wrong?

Its not jailbroken, does anyone know whats wrong?

Did you try to reset the device by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
If this does not work, set it up as new device, explained here:
How to back up your data and set up as a new device

My mini iPad will not connect to the internet. Getting a message that it cannot connect to the server. What is this and how do I fix it?

My mini iPad suddenly will not connect to the internet or retrieve my email. I'm getting an error message that says "cannot connect to the server". How do I fix this?

Nevermind. I found the answer from someone else's question. Thank you.

Recently my IMac with osx 10.4.11 has been running extremely slow. To the point where I have tried restarting.I have run Sophos antivirus software and have found nothing. Any suggestions?

Recently my IMac with osx 10.4.11 has been running extremely slow. It takes forever for Safari to switch screens. You can hear the computer constantly working. To the point where I have tried restarting.I have run Sophos antivirus software and have found nothing. Any suggestions?

First remove the antivirus software, it's possible that could be part of your problem! Slow Mac's can be caused by many different issues, including failing HD's, a HD that is too full (OS X really likes to have about 10-15% of the HD available), insufficient RAM, etc.. To troubleshoot your problem I'd recommend looking over 25 Ways to Speed Up Your Mac.

MacBook Pro has been running outrageously slow and been freezing entirely

Over the past two weeks, my three year old MacBook has been running outrageously slow, even with only one program open and simple programs at that, like preview. Many of the times, It completely freezes up and I have to reboot the system. I have been attempting to fix this, cleaning up memory, running virus scanning (which hasn't been going all the way through the scan but shuts down), repairing and verifying the disk, etc. I am worried I have a virus or something. Help!

Frank,
when I mentioned reformatting the drive, i meant the external harddrive that I am attempting to back up to. Have reformatted it successfully, but for whatever reason, when I try to back up my macbook's internal harddrive to the external volume, it gets stuck at 2.12 gb and then stops all together, saying there is an error. I have tried this several times and have reformatted and repaired the external disk several times, so I don't think it is the issue.
S.M.A.R.T. status reads verified.
Checking Console now...not entirely sure what I'm looking for here...typed in retry into the search for Console log, came up with several similar to this "4/30/13 1:08:32.399 PM coreaudiod[263]: AHS_DefaultDeviceManager::SynchronizeDeviceList: the device list should never be empty - retrying". I'm not really sure what this means, or really what I'm looking for in this application.
I use trend micro security, which is a required virus scanner for my college. I've had it loaded since I bought my macbook, nearly three years ago, and have only had a problem with it once (last year when mountain lion came out, there was a problem installing the new software because of some issue with trend micro). But never before has it acted this weird. Before, it would run scans normally, but not it gets 10%, then suddenly says its done and that it found nothing, although it still had several hundred thousands files left to scan.
My internal drive is 250 gb, and I currently have a little under 75 gb free.
Looking at activity monitor now, but again, I don't exactly know what I'd be looking for in a program that shouldn't be there. the largest usage currently is kernel_task, and I have no idea what this is, but honestly, i don't know what programs I would be looking for that would be running my computer at all times.
Any further suggestions or tips?

Safari has been running extremely slow for last 2-3 weeks, and crashing

I have Mac OS X G5 with operating system 10.4.11.
My Safari 4.1.3 has been running extremely slow for last 2-3 weeks, and crashing very often.
I have checked with my internet provider and they said everything looks ok in their end.
Does anybody know what is going on with safari???

Hi Rusty,
Best to start your own topic.
At the top of this window click: New / Discussion.
Select Safari from the pop up window.
Type in your Subject Line
Then post your crash report.
Carolyn

My MacBook is almost two years old and has started running really slow. It gets bogged down when it is running different programs at the same time, like Safari and Pages. It didn't react this way until recently. Any advice would be very welcome.

My MacBook is almost two years old and has started running really slow. It gets bogged down when it is running different programs at the same time, like Safari and Pages. It didn't react this way until recently. Any advice would be very welcome.

Launch Disk Utility and select the icon of the internal drive (the drive itself, not the volume icons below it.) Is the SMART status "Verified?" If not, replace the drive immediately. If the status is "Verified," the drive may still be failing. Back up all data, if you haven't already done so. Reinstall Mac OS X, then run Software Update. Test with all wired peripherals disconnected. If it's still slow, you have a hardware problem.
Mac OS X 10.6 Help: Reinstalling Mac OS X

I have always heard that Macs are less likely to get infected with a virus. My computer has been running much slower since I installed Maverick. Just not sure what the problem might be. Is there a way for me to run a diagnosis?

I have always heard that Macs are less likely to get infected with a virus. My computer has been running much slower since I installed Maverick. Just not sure what the problem might be. Is there a way for me to run a diagnosis?

Some have found relief just by reinstalling, but it is more than likely incompatible third-party applications that slow it down.
You will have to investigate to see what it is.
Open Activity Monitor and see if anything is using a lot of CPU% or Memory. If they are, check to see if there is an update for them.
Another place to look is the Console. See if anything is logging repeating messages with throttling and/or respawn in the All Messages list.
Sometimes it is not that easy to root out the problems, but if you have anything that purported to clean, protect, optimize, maintain, or flush your system, then that is likely the cause.

HT1386 Tried syncing my new iPhone5 with the PC (via a USB cable) but got a message that the PC wan't authorized. Went to the Store to Authorize the PC and got a message that the PC was already authorized. Go thru the same cycle when I repeat. Any tip on

Hi.. Tried Syncing my new iphone but got a message that the PC was not authorized. Been using the same PC before.
Went to the Store to Authorize the PC and got a message that this was already authorized.
The same messages show up when you repeat the cycle.
Any tips on how to resolve?
Thanks..

I'd ask that on the iPad forum.
https://discussions.apple.com/community/ipad

I tried to download a form from my doctor's office and got a message that I had to install adobe reader, accept the end-user agreement agreement, quit and relaunch. I did all that to my best understanding of those words but still saw nothing but the same

I tried to download a form from my doctor's office and got a message that I had to install adobe reader, accept the end-user agreement, quit and relaunch. I did all that, to my understanding of those words which could be wrong, but still have the same message. Please help.

The key word is "launch", the Apple word for "run an app". You must run an app from Applications

Dreamweaver has been running extremely slow with reflow.css.

Dreamweaver has been running extremely slow with reflow.css. Wondering if anyone else is encountering this issue? If so, any fixes or known variable that causes this to happen?

I haven't see this. Can you describe a little more about what you are doing and what parts are slow? If there are specifc steps you can also file a bug with the Dreamweaver team:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=12

HT201250 I set up Time Machine yesterday (using a WD 2T drive) and got the message that the first backup was complete. I can open every file I try except Quicken and TurboTax. What am I doing wrong?

I set up Time Machine yesterday (using a WD 2T drive) and got the message that the first backup was complete. I can open every file I try except Quicken and Turbotax. What am I doing wrong?

burgessiii22 wrote:
Thanks for the answer Linc, but how do I check to make sure the back-up process is working if I don't think I need to restore?
Create a test file with Text Edit (or any other program) and save it to your desktop.
Run Time Machine from the menu bar.
When the Time Machine icon in the menu bar stops spinning, drag your test file to the trash.
Open Time Machine and go back 1 page. You should see your test file on the desktop.

Hi. I tried using Pinterest tonight and got a message that I have a bot in my network..what is this, and how do I get rid of it? My phone has been running really slow too on Safari (but not on Google Chrome)

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