Hi i was told to come to the support with the error number 16.... for some reason my premiere pro stopped working and i am still paying for i but i had to reinstall it, which i dont know how to do though

hi i was told to come to the support with the error number 16. for some reason my premiere pro stopped working and i am still paying for i but i had to reinstall it, which i dont know how to do though

Hi Omid,
Please refer to the help document below to fix the error 16:
Configuration error 16 | CC, CS
If the issue persists, please contact the support:
Contact Customer Care
Regards,
Sheena

Similar Messages

Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still us

Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still use Flash Player...
Is there anyo who can help me with this? I asked in the shop and I was told "yes of course" , but when I contacted Sony directly I was advised to check with Adobe as apparently in the recent months Adobe and Sony haven't been getting along anymore...

You may be mixing up two entirely different Adobe products.
1. Adobe Flash Player. Needed to view web pages designed with Flash. Not needed to view PDF files. Not available for Android (not just Sony).
2. Adobe Reader. Reads PDF files. However, the Android can also read most PDF files without needing Adobe Reader.

My hard drive on my MacBook Pro stopped working and I had to replace the hard drive. I cannot get my playlists and photos to appear in my iTunes and iPhoto. Does anyone know how to resolve this?

My hard drive on my MacBook Pro stopped working and I had to replace the hard drive. I cannot get my playlists and photos to appear in my iTunes and iPhoto. Does anyone know how to resolve this?

Peace Lilly wrote:
... Will I loose everything if I connect the iphone to the itunes as a new device?
To avoid that...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991

I have a 13" macbook from 2009 and for some reason can no longer change my desktop image by just clicking on an image in system prererences I-Photo. Does anyone know what the problem could be?

I have a 13" macbook from 2009 and for some reason can no longer change my desktop image by just clicking on an image in system prererences>I-Photo. Does anyone know what the problem could be?

Your Desktop Picture settings and Dock items are stored in the files
/Users/your short user name/Library/Preferences/com.apple.desktop.plist and
/Users/your short user name/Library/Preferences/com.apple.dock.plist
in the "Preferences" folder in your user library. This looks like the system has trouble to write to these files. Check the permissions on your user library and remove the above files from your user library, then log off and on again.
Your user library is hidden in Lion and Mt. Lion. To reveal it, use the Finder's "Go" menu. Select "Go" in the Finder's main menu bar and hold down the alt/option key, until you see the "Library" in the drop-down menu. Double click it to open a Finder window, so you can browse the files inside.
Regards
Léonie

For some reason my dictation isn't working. I press command twice speak then press it again and I get the three lights and nothing. I went in and made sure mic was on and dictation was on any suggestions?

For some reason my dictation isn't working. I press command twice speak then press it again and I get the three lights and nothing. I went in and made sure mic was on and dictation was on any suggestions?

Hi there davestriderisironic,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting issues with no audio from built-in speakers on Macs
http://support.apple.com/kb/ts1574
-Griff W.

TS1574 The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not wor

The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not working.
Please help.

One of the following steps should help.
1. Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Web Content:
    Click in the box for "Enable Plug-ins".
3. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box for
   "You are currently in the HTML5 trial".
4. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes next to all items.
    Check the box next to "Remove all website data".
    Click "Reset".
5. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.
    Safari > Preferences > Extensions
Best.

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

My USB port on my Macbook Pro stopped working and i tried the SMC reset and the one closest to the SD port still continues to not work. Is there anything i can do besides bringing it in?

My USB port on my Macbook Pro stopped working and i tried the SMC reset and the one closest to the SD port still continues to not work. Is there anything i can do besides bringing it in?

I would do another SMC reset. If nothing changes you should take the computer in to an Apple store for a free diagnostic. You should make an appointment.
http://www.apple.com/retail/geniusbar/

I used to have the iPhoto application and for some reason it is now gone. Do I have to pay 14.99 in order for me to be able to have it again or is there a way I can get it back. I have a MacBook pro 10.9.5 .

I used to have the iPhoto application and for some reason it is now gone. Do I have to pay 14.99 in order for me to be able to have it again or is there a way I can get it back. I have a MacBook pro 10.9.5 .

Depends on what you had
If you had iPhoto version 9.5.1 then you can reinstall from the app store under purchases
If you had any version of iPhoto '11 then you can install for free from the App store
If you had any earlier version of iPhoto (iPhoto '09 version 8.x.x) or older then you need to purchase iPhoto '11 version 9.x.x from the app store
If you had iPhoto '08 (version 7.x.x) or older then you also need to download and run the iPhoto library upgraded prior to launching the new iPhoto
LN

Everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

Hello mcgivnma,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

I already purchase a game and kind a deleted it when i finished playing the whole game. Now my problem is i'm trying to download it again and its asking to pay for it again. What should i do?

I already purchase a game and kind a deleted it when i finished playing the whole game. Now my problem is i'm trying to download it again and its asking to pay for it again. What should i do?

I did that already i can download the game but it still asking me to pay for every level even thou i pay already for the whole thing.

ITunes successfully installs in my computer but the moment I open it, a message will appear showing that microsoft has stopped working and the program will close. What do I do?

iTunes successfully installs in my computer but the moment I open it, a message will appear showing that microsoft has stopped working and the program will close. What do I do?

Let's first try updating your QuickTime Player to the most recent version. Does that help with the iTunes launch errors?

HT1695 My wife is working in London for 5 weeks and for some reason her ipad will not connect to btfon or btopenzones at her digs, but she has a ethernet socket, so can a wifi only ipad2 be connected to the internet via an ethernet cable

My wife is working in London for 5 weeks & staying in digs, so we thought it would be a good idea to buy an ipad2 so we could skype each other, she could watch movies from the icloud, access skygo etc,and it wouldn't be as bulky as a laptop. All fine if you can get wifi, but for some reason her ipad cannot locate any btfon or btopenzone hotspots (or provider), IN LONDON??!! We can access them at home in a little village in Northern Ireland. Her digs have an ethernet socket, is it possible to connect her ipad to this socket via an adapter?

No. She will need to come up with an alternative way to connect. A mobile hotspot perhaps.
Finding some way to connect to these hotspots would be the ideal situation. I know that you realize that. We know nothing about what is happening, but if you can explain in some detail, maybe somebody here can help.

Me and my husband just got new phones, he got the IPhone 6 and I got the 6 plus. For some reason he is recieving my text messages. We share a Apple ID, but we always have and never had this problem before. Please Help!!!!

I Need help, my wife and myself just got new phones. I got the iPhone 6 and my wife got the 6 Plus, we set our phones up and for some reason I am recieving all her text messages. We share the same Apple ID, but we always have and never had this problem before. Someone please help, this is driving me crazy. I appreciate any and all help. Thank You!!!!!

Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax.

HT1414 i am trying to download the 6.01 iso on my iphone and for some reason it's not doing it and the download has been on my phone for over 2 months now

I am trying to download the new software for my Iphone the 6.01 iso for some reason it's not working and it's been like this for over 2 months now. it say's that it downloadable but it's not allowing me to do so.

Make sure you have the lattest iTunes installed > hold the power down and the home buttom on your phone at the same time till your phone turns off > turn it back on > plug into your computer > try to redownload and update your phone.
See if that helps.
P.S Holding down your power button and home just soft resets your phone.

Hi i was told to come to the support with the error number 16.... for some reason my premiere pro stopped working and i am still paying for i but i had to reinstall it, which i dont know how to do though

Similar Messages

Maybe you are looking for