Hi I went to an Apple store in sydney regarding a battery problem on my Iphone . All the think its the phone settings but my question is what the point of giving the facilities in phone if we are not suppose to use those?
Hi I went to an Apple store in sydney regarding a battery problem on my Iphone . All the think its the phone settings but my question is what the point of giving the facilities in phone if we are not suppose to use those?
Your question/request is incomprehensible.
This much can be understood:
You have an iPhone (model unknown)
You have some sort of battery issue (exact kind unknown)
You went to the Apple Store in Sydney (presumably, Australia)
You did not achieve satisfaction on said visit.
So, throw a shrimp on the barbie while you explain yourself, mate!
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Can i go into an apple store to get a new battery for my ihpone 3gs
Can i go to an Apple store to get a new battery put into my iphone 3gs? or do i have to ship it somewhere?
Is she going to want to keep the same number? If not, you can go into somewhere like Carphone warehouse and ask for a new EE sim card sometimes costs £5 but they normally do a deal like top up £10 and get something free. i'm sure EE shop would supply these also, the only trouble you may have is the time that it would take to port the same number over
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I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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hi , i bought this phone from Dallas , TX on 22 jun 2012 , right now I am in india .
My phone Accidentally fall in water tub. And now is not working .
For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me . And they are not ready to replace my phone .
I also tried contacting local apple employee named " RATI KALE " , but didn’t got any positive response.
I provided them apple invoice, passport, visa details, my air ticket details. but still they are not ready to help me . My phone details are as below :
Serial No:C8*******T9Y , IMEI : 01*************995
Please help me in replacing my phone.
<Personal Information Edited by Host>Your warranty is only good in the US where you bought the phone. You will need to contact Apple Support in the US to arrange to return your phone to the US for repair. You should also inquire as to whether they will be able to return the phone to you in India.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support. -
Hi, i have a macbookpro 13, late 2012. I bought it last year october and its an year old and now out of warranty. This morning the computer did not boot, so i went down to apple store and they looked at it and said its a logic board failure and needs replacement worth £350. The tech at apple store gave no explanation, why suddenly, my computer decided not to start at all and said to me it was a logic board failure for no apparent reason and requires replacement. I have maintained the laptop in a pristine condition. Now I feel I have been cheated. This clearly means the product is substandard as a £1100 laptop is not expected to fail in just over a year. My last laptop PC which was worth £450 served me for 4 years before it crashed and lived for another 2 years until I decided to get a mac. This is ridiculous. I don't have apple care at the moment which translates as pay to get it fixed. Anybody in my situation ? I want to sue apple for selling me a substandard good . Any thoughts? Should I go for another pc for £500 because there is no guarantee even after the laptop were fixed by apple for £350 it would last for another year. I need a reliable machine.
This morning my MBP just woke up from sleep and is working without any glitches. I don't know what to say about this.
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I went to an Apple store yesterday and the guy there did something and now the ipad only works in the vertical (portrait) position and not the horizontal (landscape) position. How can we make it work in both positions?
Just in case you are not running iOS 7 and don't have the control center feature.....
If you see a lock icon in the upper right corner of the screen - then the screen orientation is locked.
Try the side switch above the volume rocker first and see if that unlocks the screen. If that doesn't do it and you are running iOS 5 or 6, double tap the home button and swipe to the right and look for the lock icon all the way to the left.
If you are running iOS 7, swipe up from the bottom of the screen to get to the control center and the lock icon is in the row of icons at the top all the way to the right.
If the screen is unlocked but still will not rotate, reset the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the button -
IPad 1 Safari crashes frequently. I went to many Apple stores in different countries and each Apple staff member had their own different opinions with no help. I had upgraded my iOS to 5.1.1 and the Safari crashing started about one year after the upgrade and some Apple staff blame this- but this started one year later after the iOS upgrade. Recently at the Apple Store in Vancouver an Apple staff reset my computer (erased everything and sent to iCloud to reset the iPad) and I hoped this would fix the problem. IPad Safari still crashes. Short of booking an appointment for taking it for repair to Apple technicians which will cost me money can anyone help me to fix this Safari crashing.
Hi,
You might have a 3rd party plugin that isn't compatible with Safari 4.0.4. Go here for help...
Safari add-ons can cause performance issues or other situations
If you are using a USB hub, try disconnecting and restarting with just your keyboard and mouse connected.
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
from the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Mac OS: Web Browser Quits Unexpectedly or Stops Responding
Also, you could download and install the 10.5.8 combo update (PowerPC) available here.
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
It contains fixes that might help. Then repair disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn -
like i was saying, i cracked my ipod screen and i dont have coverage anymore from the apple insurance, but i was told that if i went to an apple store i could trade in my ipod touch 4th gen for a new one just paying 100 dollars? is it true?
Yes, if it is an 8G model. You will receive a refurbished one for that price.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
My Bose SIE2i volume control does not work. (pause/play does work). This is the second set - the apple store in Sydney replaced the first set that had the same problem. It was working OK and has stopped.
Thanks again V.K. I did check the layout, and it was listed as alphabet when I inputted the password. So that doesn't seems to the the issue.
Just finished a truly mystifying experiment, but I put in a shorter password in the way mentioned earlier and it worked. I then systematically kept increasing the characters of that password and it seems that if the password starts to exceed about 16, it stops recognizing it. I am fairly sure it is not the password itself since it never gives an error when typing in the verification password. So unless I systematically make the exact mistake twice at the setup screen, and then don't or make a different mistake every time at the login screen, I don't think its my typing skill.
So problem solved for now, but I am still a bit worried. Maybe I should completely reinstall and use a shorter password.
Is there supposed to be a length limit? -
i have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa
Warranty and support is only valid in the country of origin. The only exception being the EU where a device bought in any EU country can get warranty or service in any EU country.
Warranty is determined by device (serial number), no documentation required.
Apple does not repair devices, they replace them. For that reason, ensure the device is backed up and any pictures take with the device are copied off the device prior to going in for service. -
The U.S. Apple stores for immediate purchase is a white 16 GB iPhone 5S?
The U.S. Apple stores for immediate purchase is a white 16 GB iPhone 5S?
Well it is a PHONE after all. Apple assumes you WILL use it as a phone, thus you need a SIM to activate it. Isn't that logical?
If you were not planning on using it as a phone, you could have saved yourself big bucks by buying an iPod touch. -
When iPhone is connected to PC, it shows in itunes but Autoplay does not open for me to copy photos. I tried the Control Panel, changing Autoplay settings but no use. I use a Windows Vista. Please help! All my little ones' pictures are on my iPhone 3GS.
I tried hard reset on my iPhone. I tried restarting laptop and iPhone. I tried a different laptop. I tried removing driver and reinstalling from Device Manager but did not find a driver other than "Apple Mobile Device USB Driver" under "Universal Serial Bus controllers" which I heard shouldn't be uninstalled.
Anything I haven't tried?
HELP!A bit confused by your statement
bcboarder wrote:
. I do not understand why the music is clearly on the Ipod but wont reconize it anywhere.
Are you seeing your music listed in the iPod screen, or in Win explorer as in your earlier post?
I can see all the songs in my Edrive>al's Ipod> Ipod Control> Music folder.
A corrupted iPod database, will report zero music used, and have your music size reported as others, so you wont see the music in the iPod screen. Sorry, I thought there was some hope for you with iPodAccess, in recovery of the corrupted iPod database with your ratings.
You can try to borrow and use the Mac Disk Utility ->First Aid ->Repair.
Of course, if your iPod Hardisk is in a bad state, from the Disk Diagnostic report, then all my suggestion are futile. -
Does the Apple Store in Sydney have an e-mail address or facsimile number that I can contact them on?
There is a phone number for the store on this page http://www.apple.com/au/retail/sydney/
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Hi there! I'm from Brazil and i'm going to spend my vocations in NYC. I herad that in the US Apple Store, they give you $250 credits on your old iphone. This is true? Even if I both my iphone here in Brazil?
Apple does offer a trade-in program and a recycling program.
For the recycling program: http://www.apple.com/recycling/
For the trade-in program, contact the store in question.
They may not accept iPhones from outside the US.
The trade-in program requires the device to be fully functional.
Frankly, you will get a better value by using other services or selling the device yourself. -
I have a problem with my iphone 4. My 3G always stays activated but I lose my network signal. The bars all get lost and I'm not able to receive / send sms, mms or phone calls. Could you guys please help me fix this problem? Ios 5.1.1
I haven't gotten a new sim card because the problem has been presenting itself in various cards not only mine. So far, all I've done is reset my network settings.
Last night, I turned off the 3G tab and it had all the signal bars. Today, I did the network reset and it's working apparently. But like I said before, previously the bars just disappear and the iphone only has the 3G activated.
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