Hi ive just done a software update on my ipod touch i backed evrything up first like it tells you but when i connect it to the computer now it wont copy my music or apps to my ipod i do a sync but it dosent copy my media can anyone help
ive just done a software update on my ipod touch i backed everything up first like it told me to but now when i connect my ipod to the computer it wont restore my music librery or apps to the ipod ive tryed to sync it several times but it still dosnt work can anyone help please
Follow the instructions to the letter here > iPhone and iPod touch: Unable to update or restore
Similar Messages
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I updated my iPad on the computer it updated to 5.1.1 iOS now when I try to download any app it says I need iOS 6 all the apps worked before the update what do I do please?
What generation iPad to you have?
Need help getting that? go here http://support.apple.com/specs/ click on the Browse by Product button enter your iPad's serial number in the Search Tech Specs field.
DO NOT post your serial number on ANY forum. -
I have an iPhone 4 and getting a iPod touch for my child, my question is whether to create separate account or have a shared account? I want to share some music and apps but not all and I also want her to be able to iMessage and face time with her own iPod and own account . What's the best way to go?
You can use one Apple ID for purchasing (App Store & iTunes Store) and shared with your child whereas your child uses a different Apple ID for Game Center, e-mail, FaceTime, iMessage. Even on iCloud there you'll get an extra 5GB free.
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I was listening to music on my ipod shuffle when it went off.It hasn't turned on since then.When i connect it to the computer,the connection and disconection sounds play continuously without the ipod showing.What could be wrong or how can i get it to work?
Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
Hold down the Sleep/Wake and Home buttons for at least 10sec. or until Apple logo appears (Nothing will be lost, this is just a "Hard Reset")
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704 -
My Ipod nano just stopped playing songs and when I connect it to the computer it is not recognised in I tunes. I have done the trouble shooting steps but with no luck. What do I do next??
Which troubleshooting steps exactly? Knowing that will help prevent us from suggesting things that you've already tried.
B-rock -
My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...
There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend? -
my Itunes account tells me i need to update it to version 10.6.1, but when I click download and the computer (mac 2007) goes to the "checking for softwares" page it doesn't find the update? Help me please, what do I do?
Try updating to 10.6.3.25.
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3 -
my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!
You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present" -
i have an iphone 4 just updated my iTunes and now i'm having troubles to sync my iPhone with iTunes... can anyone help me plz?
You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.
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My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it.
Hello Korawees,
I was researching the issue you are describing and had a recommendation. The device is very simple, so the software troubleshooting for it is pretty limitted so I think you shoud restore the iPod shuffle and re sync the content. That way, if it is a software issue, this will fix it. Here is the article named Restoring iPod shuffle to factory settings found here: http://support.apple.com/kb/HT1481.
Before Starting
It is important to understand the difference between "update" and "restore." Update does not affect your settings or songs, it simply installs updated software that controls iPod shuffle. Restore erases the disk and restores iPod shuffle to its original factory condition with updated software. If you only need to update iPod shuffle, this should be done on the computer where music is normally synced. Updating on another computer will result in all songs being removed from iPod shuffle.
Warning: Because Restore erases all songs and files on iPod shuffle, make sure to back up any files you've saved on iPod shuffle. Your songs, podcasts, and audiobooks can be synced back to your iPod shuffle if the items are part of your iTunes library.
How to restore iPod shuffle
Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
Download and install the latest version of iTunes if you do not already have it installed.
Open iTunes, and then connect iPod shuffle to your computer.
After a few moments, iPod shuffle will appear in the Devices section on the left side of the Tunes window.
Select iPod shuffle under Devices and you will see information about it appear in the main iTunes window under the Summary tab/button for iPod shuffle (3rd and 4th generation) or the Settings tab/button for iPod shuffle (1st or 2nd generation).
The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.
Click the Restore button. You will be presented with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4-possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software currently on your computer.
Restore Option 4: Restore and Update - Restores after downloading the latest iPod Software on your computer.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress indicator will appear on the computer screen indicating that the restore process has started. Do not disconnect iPod shuffle during the restore process.
After the restore process is complete, the iPod shuffle's status light will flash orange continuously. The iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences as you did when you connected your iPod shuffle for the first time.
When you come to step 7, I recommend Restore Option 4.
Take care,
Sterling -
Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run. can anyone help?
Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
The cord works, theusb port works, and when I plug my ipod into the wall charger it works, but when I plug it into the computer, nothing, not even charging. P.S. it worked before I updated it to iOS 6.1.5
You do have iTunes 10.7 or later on the computer, right?
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
My ipod shuts down when I connect it to the computer.
My ipod works perfectly fine. But when I connect it to my computer it just shuts down. Sometimes it says low battery. And sometimes it just shuts right off. I tried to reset it, but that doesn't help. And my computer won't recognize it because the power won't come on when its connected. Any suggestions??
If you put it into disk mode and connect it to your computer can you see it in Device Manager or My Computer?
http://docs.info.apple.com/article.html?artnum=93651 -
Hi, I've setup my new mini ipad today, restored a backup from icloud and all is fine. However, when I try to download my music, they almost completely download then an error message pops up saying "unable to download songs" - can anyone help please?
So it appears iCloud/iTunes Match isn't the issue - the error message would seem to be complaining about where the music is being downloaded to. So with this in mind:
In iTunes select Preferences and select Advanced. The iTunes media folder should be set to /Users/<your account>/Music/iTunes/iTunes Music. <your account> would be whatever your user account is. If you see something else there I'd guessing it is a folder you don't have permission to write to. -
am having ipod shuffle 2nd generatioan adn it is asking me to restore always when i connect it to the pc
It's not designed to work like this. When you sync, the iPod stores some information that basically says 'this iPod belongs to computer xyz'. Apple did this to prevent copyright issues (syncing someone else's music).
If you really want to do this, you'll have to at least tie both iTunes installations to the same account. Maybe have them sync with each other.
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