Hi ive just reset my iphone 4s as i was planning to sell it on and after the normal stuff you see on a reset ive been left with a phone the just has the apple logo on the screen and it appears tpo be frozen and wont do anything?? any ideas?
Hi
I've just reset my iPhone 4s as I was planning to sell it on. After the normal stuff you see on a reset I've been left with a phone that just has the apple logo on the black screen and it appears to be frozen and wont do anything?? any ideas?
I've tried holding down top button and round button which makes it go off but as soon as you push top button again it comes back and again its frozen.
Thanks for any ideas in advance?
You need to put your iPhone into recovery mode to restore it: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Similar Messages
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Tried powering on again after syn. Apple logo appeared for a few seconds then disappeared and now can not turn on. This is a replacement unit, only have had for 4 days
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I have reset my iphone 5c and now it has the apple logo on the screen. Nothing is happening, apart from the screen going off for a few seconds, only to go back to black screen and white apple log. I have tried holding home and lock buttons for 10 seconds, but to no avail. I did a reset on settings as the IOS 8 was just slowing down my phone horrendously. How do i sort this please ?
Hi MartinH78,
If your iPhone isn't responding or won't start up past the Apple logo, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Not responding or does not turn on
Regards,
- Brenden -
Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603 & 1611 appeared! please help me!!
You may have a faulty USB cable. Try another.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the iPhone.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the device in iTunes and choose "restore from backup".
If you still can't get it to work, you have done all you can and only Apple will be able to help. -
My itunes shows my iphone but it has an apple logo and a lock on the other side of the screen but i can't sync or restore my iphone.
what do i do?Did you enable your Menu and Sidebar?
Ctrl+S to view Sidebar
Ctrl+B to view Menu Bar -
I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) and it won't reset. Any ideas folks? Thanks in advance.
Try restoring the device using iTunes. Connect the iPad to your computer and when iTunes opens, select your device on the left side, then click on the summary tab, then click on Restore.
After the device is restored you will have an opportunity to restore from your backup. Restore from the backup when you are done and then sync with iTunes.
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http://support.apple.com/kb/ht4097 -
Iphone jammed with the apple logo on the screen
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i was in the middle on sync wit my laptop to update v4.2 wen my usb cable was accidentally disconnect frm the port and nw my iphone is jammed wit the apple loga appeared on the screen.. i tried pressing all the button that is available like the home button the on,off button but to no respond frm my iphone.. plz in need of help real badly....Hey
I had the same thing that my iphone 3gs jammed with the loge on the screen. None of the buttons responded. I just waited till the battery was empty. But the battery wasn't laoding. I waited 48h while my iphone was plugged in. After the 48 hours he just started. The battery was still empty but it started loading.
Hope yours will work again also
bye -
hi, I reset my iphone 3gs, and it brought an apple logo on the screen so I restored it to version 6.0 but it can not accept a sim or connect to itunes for activation.what do I do, please help me
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
I am using iphone 3gs since last 4 days. Till yesterday night it was working fine and i have connected this phone for charging . Morning there was apple logo in the screen and every 1mte (approx) it is blinking. I could not restart the phone.Plz help . I have tried to reset even by pressing sleep and home button but it could not help. Please suggest. Still i have connected for charging .
Sounds like you have corrupt backup data, if this occurs from one phone to another. Try restoring the phone as a new device, without a backup. Try using for a day before installing any other apps, etc. See if that improves the battery life. Then try syncing back applications a couple at a time. Something seems to be locking in the processor which is draining the battery.
Do you live in an area where there are Apple Stores? If so, try making an appointment with the Genius Bar to have the device checked out. -
My ipad 1 isnt working it is just showing the apple logo on the screen can anyone help me?
my ipad 1 isnt working it is just showing the apple logo on the screen can anyone help me?
If you can help me facetime me at [email protected] or msg me.It would help to know whether it ever did work, or is this a new iPad for you? If new, you need to connect it to a Mac/PC that's running iTunes in order to register and initialize it. If it used to work, try doing a reset.
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Has anyone seen a Blue Apple logo on the grey startup screen?
This morning I received a pop-up message on our Mac Mini that said we had to restart it by holding down the power button. The machine seemed locked, the mouse was gone, Command, Option, Esc would not work, etc. Not having any other option, I held down the power button and shut it down. After it was completely shut down, I pressed the power button again to restart it and that is when the normal grey screen appeared but the Apple logo in the middle of the screen was blue instead of the normal grey. Has anyone else seen this scenario? I'm concerned that it is an April Fools virus but have no way to diagnose it. Some details about our machine below:
Mid-2011 Mac Mini
OSX 10.7.5
Sophos Anti VirusResetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
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My MBA now just goes to the apple logo on the grey screen but no further
My MBA now just goes to the apple logo on the grey screen but no further... I did some updates on Office but it did not freeze on install and recently I installed Joost.
I thought about booting it from a disc but now I have a disk stuck in my MAB superdrive that I can't get out since at this stage it will not eject... it is a mess...
I am new to Mac, so I am lost...
Anybody can help me with tips ?Installed Acrobat Reader for Mac. Rebooted and get apple logo, grey screen and perpetual blue screen, no further. I have dual systems installed and can boot Windows XP Pro with no problem so it appears to be a Mac OS problem, not hardware. Awaiting help.
_*WARNING to others who may have same problem installing Adobe Acrobat Reader and Office updates (see germmac post).*_ -
HT4623 i now just have the apple logo on my screen after trying update
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Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
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http://support.apple.com/kb/HT1808 -
I have updated my Macbook pro to mavericks since yesturday it has been running none stop with a gray screen and the apple logo in the midle. Does anyone has incounedt that same of problem? Please help. Thank you in advance.
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Which exact iMac is it?
If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...
http://www.chipmunk.nl/klantenservice/applemodel.html
http://www.appleserialnumberinfo.com/Desktop/index.php
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http://support.apple.com/kb/HT1349
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