Hi, my apple account is locked. I can't receive the verification email and I forgot the answers to the verification questions. I can't reset my account now. Please help me. Thank you very much.

After two years? No, not likely you are going to get it. Try contacting iTunes support: https://getsupport.apple.com/Issues.action

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I have an iPhone 4s just eight months, it is normal that the battery lasts only 3 hours? please help me thank you very much.

I have an iPhone 4s just eight months, it is normal that the battery lasts only 3 hours? please help me thank you very much.

Three hours if definitely NOT normal. I get at least 48 hours out my 2 year old iPhone 4S' battery with light usage. Did you do the iOS 7 update on the phone it self (OTA) or through iTunes? In my experience most problems are caused by the OTA updates. For this reason I ALWAYS update using iTunes on my computer.
I would suggest restoring your phone using iTunes on your computer and setting it us as a new phone. This downloads a fresh copy of iOS 7.1 from Apple and installs it on your phone. Just make sure that you transfer all purchased items (apps, music, etc.) as well as photos to your computer before restoring as the restore will completely wipe your phone. Do not restore from a back-up. Yes, you will loose all your data on the phone but restoring a back-up can restore the problem you are currently having back to your phone. Once your phone has been restored you can manually sync back your apps and music.
Before restoring you can also check to see that battery-killers like Location Services, Background App Refresh, etc are only turned on for the apps that really need it. I recently read and article that said that the Facebook app can be a real battery killer. If you have this app installed turn of location services and background app refresh for this app and see if that helps. Also go to Settings / General / Restrictions / Location Services / System Services and turn off all the options in that menu. Your phone does not need any of those to function. Constantly using your phone's GPS is a huge battery killer. I only have Location Services enabled for Find my iPhone and Background App Refresh is turned off completely.
I hope this helps.

I can please answer in English, I have a translator, please help me. thank you very much

I can please answer in English, I have a translator, please help me. thank you very much

what i would do is buy a new battery... can you turn you macbook on with the charger pluged in? if so that means that you need to replace the battery. happened to me

My install of maverick failed as disk is damaged and cannot repaired. I tried to erase disk but got error that disk cannot be umounted. Please help! Thank you very much.

My install of maverick failed as disk is damaged and cannot repaired. I tried to erase disk but got error disk cannot be unmounted. Please help. What can i do? Thank you very much.

First have you got a backup of your data? If not try to get one now while you have some access to the drive. The drive is probably faulty and will need to be replaced, without the backup you risk losing the data.
Have you a bootable external USB drive with Mavericks on it, if so boot from that and try and repair or erase the drive and reinstall Mavericks.
If you don't have Mavericks on an external drive, boot from you Leopard DVD ( I am presumimg your profile is correct) and run Disk Utility from there, you may be able to erase the drive and reload Leopard. You can then install Mavericks. Even if all that works you will most likely need a new drive in the near future.

I want to know where I can get additional iDvd Menu templates for weddings. I do wedding dvd's would like to buy additional templates to use in iDvd. Thank you very much, Magda SOUTH AFRICA

I want to know where I can get additional iDvd Menu templates for weddings. I do wedding dvd's would like to buy additional templates to use in iDvd. Thank you very much.
Magda
SOUTH AFRICA

Hi...
Better to post in the iDVD forum here.
That way you can get feedback from iDVD users. This forum is for troubleshooting Mac App Store issues.

Hello my name is amer and i live in iran and i have one iphone lock.but my country limited us very very.and we are very poor and dont can pay money to unlock my iphone.please help me.thank you very math.my s/n iphone is. 012652000197750.my email i

Hello my name is amer and i live in iran and i have one iphone lock.but my country limited us very very.and we are very poor and dont can pay money to unlock my iphone.please help me.thank you very math.my s/n iphone is: 012652000197750.my email iS: [email protected] please help me im very poor.im student and dont have money to keep on.

Only your cell service provider can unlock the phone. We cannot help you with that.
BTW, you should not provide information on your serial number or email address in an open forum.

So I want to sell music on iTunes from Viet Nam, and of course I don't have an US Tax ID. I'd love to know a way so I can start trying to sell music on iTunes store. Please help. Thank you so much.

So I want to sell music on iTunes from Viet Nam, and of course I don't have an US Tax ID. I'd love to know a way so I can start trying to sell music on iTunes store. Please help. Thank you so much.
It's been the biggest issue and I'm stuck. Could you guys please help?

http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/How-to-Apply-for- an-EIN
If you have questions, you should contact the IRS.
Regards.

HT201363 Please help me.thank you so much

I forgot my answer of security questions with account Please help me to get it back.thank you so much
<Email Edited by Host>

Hey trinh tinh!
Here is an article that can instruct you on resetting your Apple ID security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Thanks for using the Apple Support Communities!
Cheers,
Braden

I am not able to upgrade, on my Mac, to Mountain Lion. There is no option in the itunes library for me to download ANY apps onto my computer, only to iphone, ipod, itouch etc. Please help. Thank you

Thank you

You don't use the iTunes Store for your computer. You use the App Store. But to do so you must upgrade your computer to 10.6.8 provided you have an Intel model.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later.
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model
             Identifier 5,1 or later.
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later.
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later.
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later.
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later.
         7. Xserve (Early 2009) - Model Identifier 3,1 or later.
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite - System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

Trying to migrate from Windows 7 Ultimate to Windows 7 Professional (x64). Have issues. Please help. Thank you.

I have a 128 GB SSD drive and I bought a 512 GB SSD recently. I used the disk copy utility to copy all the information from the 128 GB drive to the 512 GB drive. However, Windows 7 Ultimate N x64 is asking me to enter my key for validation. Unfortunately,
I cannot find the key used to install Windows 7 Ultimate N. When I used another valid key for Windows 7 Ultimate N, it would not accept the key because it is looking for the original key. Since I didn't want to do a clean install, I was
willing to 'upgrade' to Windows 7 Professional x64. I went into the registry and changed the Product Name to Windows 7 PROFESSIONAL and I changed the EditionID to Professinal. When I was trying to install Windows 7 Professional, I received the following message:
The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.
Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.
There is not enough free space on partition (K:). A total of 15 megabytes (MB) of free disk space is required. Try Disk Cleanup, or moving files to an external location such as a CD, DVD, or external hard drive, and then restart the installation.
When I tried to rename one of my drive to K using disk management, it says the drive letter K is already mapped to a network share or a local path. In order to see the volume after the operation, you must remove current mapping.
What am I doing wrong? Please help. Thank you so much.

You can't just change the product name and have it work. At this point your best bet is to
go to this thread and follow the directions and post your results in a new thread in
the Windows Genuine Forums. That way, they can determine exactly which type of install you have and what your options are.
Please do not read this sentence. Please ignore the previous sentence.

My iphone is disabled ,please help me,thank you

Hello, my apple 6 plus since March 18th, began to appear automatically restart and the phenomenon of red blue screen, could you tell me how to do?
Please help me .I am waiting for your help.
Thank you very much .

From If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
Last Modified: Jan 14, 2015
ÇÇÇ

Can you unlock my Iphone 5 t-mobile of USA? Thank you very much!

Can you unlock my Iphone 5 t-mobile of USA? Thank you very much!
<Personal Information Edited by Host>

No. The only one that can unlock the iPhone is carrier hold the lock.
Ask T-Mobile to unlock it.
Allan

Problem with iOS7 : I have a message on my screen "This phone is not registred as a developper phone..." or something like that, can you help me because I download the iOS7 Beta even if I was not a developper. Thank you very much if you help me.

Problem with iOS7 : I have a message on my screen "This phone is not registred as a developper phone..." or something like that, can you help me because I download the iOS7 Beta even if I was not a developper. Thank you very much if you help me.

JaillotJb wrote:
I download the iOS7 Beta even if I was not a developper.
if you downloaded it and are not a developer, then we are not allowed to help you here. sorry.

Hello, my sister her macbook pro cannot connect to our wireless internet. My imac however can, so the problem has to do with her laptop. We were wondering how we could solve this problem? Thank you very much in advance!

Hello, my sister her macbook pro cannot connect to our wireless internet. My imac however can, so the problem has to do with her laptop. We were wondering how we could solve this problem? Thank you very much in advance!

We did that, but it just doesn't seem to be able to connect. So basically we tried to connect to our network and insert the password, but afterwards it does nothing. Weird thing is also that the network symbol (top right of the screen) says that it has been connected, but when I go look at the system preferences --> network, it states that it has not been connected

How can I connect my Mac Book Pro (year 2008) to the TV set through HDMI? I've seen a DVI to HDMI iwire but I'm no sure that it is correct. Could anyone help me? Thank you very much.

How can I connect my Mac Book Pro (year 2008) to the TV set through HDMI? I've seen a DVI to HDMI iwire but I'm no sure that it is correct. Could anyone help me? Thank you very much.

I do not know the iWire adapter, but I use an inexpensive ($3) DVI to HDMI adapter from Monoprice, along with a regular HDMI cable:
http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10419&cs_id=1041902 &p_id=2029&seq=1&format=2
Be aware that this will only transfer video. You Macbook Pro cannot combine audio through DVI to HDMI. You will need to listen to the audio through the Mac speakers, or attach speakers or a sound system to the Mac earphone jack, or determine if your TV has the ability to accept external sound from the Mac while showing video through HDMI (few can).

Hi, my apple account is locked. I can't receive the verification email and I forgot the answers to the verification questions. I can't reset my account now. Please help me. Thank you very much.

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