Hi my iPad is not switching on. it gets as far as the apple emblem then switches its self off again. and i can't access it on my mac because i have a passcode? any ideas please

hi im stck with my i pad and i cant access it through i tunes because i have a passcode on it can anyone help me?

If a reset doesn't work, try and force iPad into Recovery Mode:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

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Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"

After Effects wont install on my Mac, I am running OS X, any ideas please?

After Effects wont install on my Mac, I am running OS X, any ideas please?

What version of AE? What Mac? What version of OS X? You need to be much more specific.
Mylenium

When my phone is not plugged into the charger or computer, it will not turn on at all; even though it is not dead. When it's plugged into the computer, it will go to a white screen with a grey apple icon and then it will turn off again and repeat. IOS7

When my phone is not plugged into the charger or computer, it will not turn on at all; even though it is not dead. When it's plugged into the computer, it will go to a white screen with a grey apple icon and then it will turn off again and repeat. IOS7 and iPhone 5.

http://support.apple.com/kb/HT1808
Try this step and if you cannot get your device into recovery mode there is a chance you have a hardware failure and you need to call apple to see what service options you have.

HT201210 My Ipad battery ran out whilst someone was using it - having recharged it it goes d=straight to Restore mode and when connected to IT Tunes, it says unknown error 28 which makes no sense - ideas please?

My daugter was using our Ipad when the battery ran out. Having recharged it adn trying to swotch back on is immediately dosplays teh sysmbol for pluging into ITunes. When doing so the computer says it must restore the Ipad and update it. When doing so it fails, displaying unknown error 28 - looking at more info, it makes little sense other than a possible hgardware fault. This is on an orignal IPad with 3G and the operating system hasn't been updated for a while. Any ideas please. Mike

My daugter was using our Ipad when the battery ran out. Having recharged it adn trying to swotch back on is immediately dosplays teh sysmbol for pluging into ITunes. When doing so the computer says it must restore the Ipad and update it. When doing so it fails, displaying unknown error 28 - looking at more info, it makes little sense other than a possible hgardware fault. This is on an orignal IPad with 3G and the operating system hasn't been updated for a while. Any ideas please. Mike

My ipad will not boot up. Hard reset just gives the Apple Logo. Help

My ipad will not respond to hard reset

Hello Ridgeway57,
Thanks for using Apple Support Communities.
At this point since the iPad will not boot nor respond to a reset, go ahead and restore your iPad by following the article below.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Take care,
Alex H.

My Iphone 4 Will Display the Apple Logo then switch Off

My Iphone 4 was working perfectly fine eariler. I took it off charge was playing some apps on it perfectly fine. I left it in my pocket for a bit i then went to use it again and the screen was blank. I knew it had 52% of battery left roughly on it so i thought it might of died. Plugged it into the wall and press the switch on button and it switch on the apple logo came on and then it switch off again and then would switch on with the apple logo again but switch off. It's done this repeadly ive tried plugging it into itunes and it still woudlnt come up on the laptop just did the same thing it did when i switched it on. I tried holding the home button and power on button at the same time as some people suggested but it still hasnt worked? Help?

Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

I can't seem to scroll in Mac Mail since I updated software, any ideas folks?

I can't seem to scroll in Mac Mail since I updated software to Mavericks--it's very annoying, any ideas folks?

oops, scrolling the text within the mail program using a wireless mouse.
If I quit the mail program it corrects itself, but then it suddenly becomes impossible to scroll with the mouse

I have considerable problems simply turning on. The mac attempts to turn on and then once the apple symbol is there is shuts off again.....any advise?

AS soon as I turn on the the mac, the apple start up screen is intitated and then it simply shuts off. I am not sure what to do.....any advise?

.. be sure the power adpater is supplying power to your Mac. Do you see the green LED on the magnetic plug? If not, the power cord could be disconnected at the adpater block.
.. next, reset the SMC for your Mac.
.. you can try to start your Mac in Recovery mode.. as you restart, press the "R" button until it boots. And go from there.

My start up disk is full, and now i cant access my user areas, just a blank screen appears. Any ideas ?

My Start up disk is full, as it keeps telling me, and now i can't access my user areas. just a blank screen after logging in.
any Ideas. I've tried connecting to my Mac desk top, with a thunderbolt cable but nothing happened.

Try this.
1. Start up in Safe Mode.
    http://support.apple.com/kb/PH11212
2. Empty Trash.
    http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
    Hold the option key down and click "Go" menu in the Finder menu bar.
    Select "Library" from the dropdown.
    Library > Mail > V2 > Mailboxes
    Delete "Recovered Messages", if any.
    Empty Trash. Restart.
4. Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836

My ipad will not turn on; just a black screen with the apple symbol on it.

My nephew was on my IPad then I just frozed on him. So he tried to reset it but it only shows a black screen and the apple symbol on the front. The screen has been going off and on, like if it's trying to reset??? Is this a typical problem with the Ipad? Can the ipad get virus'?

Before taking your iPad to your Apple Store, reboot it: To reboot, hold the power and home buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down bar if it appears) until the Apple Logo appears, then let go of both buttons and your iPad will reset. If that doesn't solve your problem, the next step would be connect to iTunes and restore your iPad. If that fails, THEN you take it to Apple.

Recently my ipod touch (old version ) was not working correctly, so i deleted everything from it---expecting to start fresh, however when i start it up it continues to stay on the apple screen, what is wrong with my ipod and how can i fix it ?

my ipod doesn't allow me to do the thiings it used to. It would change the time and date and everytime i'd turn it to the correct date it would go back when i clicked a new app. it wouldn't load apps corectly because of this date and time problem. So i decided to erase everything and start fresh. But now it won't even load properly it just stays on the apple screen with the loading spin thing stuck. someone please guide me into fixing this problem

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Brand new apple tv not working. when i turn it on, the apple symbol shows up for a few seconds and then signal is lost but power on the apple tv stays on. i've reset and unplugged several times but same thing happens.

i hooked it up with hdmi cable - doubled checked all connections - connected power cord - set tv to HDMI input - the apple tv comes on and the apple logo shows up - after about 2 seconds signal is lost from the apple tv - the tv screen displays "no signal" - the power light on the apple tv remains on - i've reset and restarted but the same thing keeps happen - the logo shows up then disappears and all signal is lost to the tv

Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?!

HT204266 I downloaded an app and it does not show up as an icon to open the app. I went to download it again and it says "installed"

I downloaded an app from my Ipod touch and it does not show up as an icon to open the app. I went to reinstall the app and it says "installed" How do I find the app so I can use it?

Try using the Spotlight search on the iPod to try to find the app. It is likely that you just can't find it.

I can no longer sync iphone and ipad - 'cannot access conflicts' unable to retrieve conflict info from sync server' - any ideas please? Previous enquirer with this didn't seem to find an answer?

anybody found this and got the answer? both ipad and iphone used to be ok, just started happening last couple of months.
See from communities question that I'm not the only one, but don't seem to be able to find solution posted anywhere.
It's really annoying cos now ipad, iphone and outlook are all saying they don't match appointments and contacts - aaaarrrgghhhh!

Here is the solution.
Rationale: You want to be able to have the dates on your items (notes, contacts) on your iphone to be the same as on outlook. This will eliminate any sync conflicts. You will also notice that if you modify something on the iphone and sync, you will lose the modification you made.
Steps:
1) In outlook, export the data (contacts, notes) to a CSV file
2) Delete you notes/contacts in outlook
3) Sync your iphone and select replace information on this iPhone (in iTunes)
4) Now your contacts and notes will be empty on both your iPhone and Outlook
5) Now import your contacts and notes from the CSV files back into outlook. What this does is put the current date and time on every individual item
6) Sync your iPhone to iTunes normally
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Sherali

Hi my iPad is not switching on. it gets as far as the apple emblem then switches its self off again. and i can't access it on my mac because i have a passcode? any ideas please

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