Hi, my macbook 13" retina [a week old] keeps having problems where the keys/trackpad freeze and other times OS crashes itself. has anyone found/been given a solution? i cant get an applecare appt for 2weeks.

hi, my macbook 13" retina [a week old] keeps having problems where the keys/trackpad freeze and other times OS crashes itself. has anyone found/been given a solution? i cant get an applecare appt for 2weeks.

Book your Apple appointment now, in the mean time you can try a SMC reset.
http://support.apple.com/kb/HT3964
1 week old !, call Apple and tell them you need a priority appointment at a genius bar.
http://www.apple.com/support/contact/
http://www.apple.com/retail/
1-800-692-7753
Explain that he MBP is 1 week old, and you need it ASAP, they seem to be very responsive to these kind of issuses.
All the best

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 Cheers, Tom

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SeanfromFulham wrote:
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Hi ..
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Hy myneck,
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Mac Pro: How to remove or install memory
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http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Hi, my macbook 13" retina [a week old] keeps having problems where the keys/trackpad freeze and other times OS crashes itself. has anyone found/been given a solution? i cant get an applecare appt for 2weeks.

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