Hi, My network went down earlier in the week. Now it is fine, but my macbook airport no longer detects it and keeps asking for a WAP. When I put the password in, it 'times out'. I'm getting rather fed up.

Question

Hi, My network went down earlier in the week.  Now the network is fine, I can connect through the ethernet cable, but my macbook airport no longer detects it, when prompted, macbook will find it, but I get asked for the WAP.  When I put the password in, it 'times out'.  Prior to the network problem my macbook worked fine everytime. Anyone know the answer?

Answer 1

My guess is all the issues are probably related and fall back to malware.
AVG is probably correct in identifying malware. So I suggest you try some cleaning tools other than Emsisoft .
ones I use (all of them one after the other until I find one that can cope) are;
Roguekiller http://www.adlice.com/softwares/roguekiller/
Malwarebytes anti malware Free http://www.malwarebytes.org/mwb-download/var2/confirm/
ESET online scanner http://www.eset.com/int/home/products/online-scanner/
So first create a clean boot in Windows using Microsoft's instructions https://support.microsoft.com/kb/929135?wa=wsignin1.0 and then run the anti malware applications.
My outside looking in guess is that malware has set itself up as an internet proxy and is is downloading copies of itself and other malware, blocking some mail port as times as downloading more malware is more important, and probably breaking your tivo as well..
Try the malware programs first. If that does not work I will try and talk you through some logging to see what is happening.