Hi my phone is disabled and asking me to conect to itunes but when i conect to itunes it says can not conect as u have to type code first on ipone ....help pls

hi my phone is disabled and asking me to conect to itunes but when i conect to itunes it says can not conect as u have to type code first on ipone ....help pls

If the phone is actually working you can reset it fron the handset, but yours does not appear to be working. Be sure you are using a good cable and the cable is connected directly to a USB port on the computer (not a hub). Follow the instructions carefully in that link; the computer will not recognize the phone until it is in Recovery mode, and it's complicated to get it there. If you have followed the instructions exactly and it still is not recognized in iTunes. try removing and reinstalling iTunes: http://support.apple.com/kb/HT1925. If that still fails try a different computer, and also try restoring from DFU mode (Google is your friend).

Similar Messages

  • HT1688 my iphone is disabled and says pls connect to itunes but when i connected to itunes it would say cant detect iphone because it needs to be unlocked. i dont have access to unlock it. its disabled. pls help

    my iphone is disabled. it prompted me to connect to itunes but when i connected to itunes... it will just say cant detect iphone because it needs to unlocked. how can i unlocked if theres no way to unlock it? pls advise. ty!

    Hey aldrichangel!
    Here is an article that has a few suggestions for you that will help you unlock your phone:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • HT4623 Hi i am using iphone 3G older version and i cannot upgrade to IOS5 software because when i go to Settings General ...there is no words like Software Update....any help pls -thnx

    Hi i am using iphone 3G older version and i cannot upgrade to IOS5 software because when i go to Settings > General ...there is no words like Software Update....any help pls -thnx

    Thanks Niel
    My current version says it is 4.2.1 (BC148)
    I wanted to install Skpe and update new version of Whats App , but it prompts up ....Upgrade to IOS 5 , so if i go to iTunes , could you tell me step by step , how i should do that..
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  • My ipod is disabled and says connect to itunes but when i plug it in it says i need a password. i would put it in recovery mode but my home button doesnt work. Help?!

    my IPod is disabled and says connect to iTunes but when I plug it in it says I need a password. I would put it in recovery mode but my home button doesn't work. any suggestions?

    Use the method listed in this previous discussion for placing the iPod in Recovery mode without buttons
    Turn on without Home/Power Button

  • HT201210 hi i have to reset an ipad from work which belonged to another employee and i dont have his passcode.  It says on the ipad that is disabled and connect to itunes but when i connect to itunes it says an error message saying it cant connect no pass

    hi, i have to reset an ipad from work which belonged to another employee.  It says on the screen that it is disabled and connect to itunes but when i try to connect it says error i need the passcode, can anyone help?

    You have to use recovery mode which will totally erase the iPad. Read here.
    iPad: Unable to update or restore - Support - Apple

  • Hi,  I would like to ask you a question. a month ago I bought a battery case for iPhone 5 and it worked properly until I installed iOS 7. From that day iphone is operating normally, but when the battery is empty, unfortunately I can not charge additionall

    Hi,
    I would like to ask you a question.
    a month ago I bought a battery case for iPhone 5 and it worked properly until I installed iOS 7. From that day my iphone is operating normally, BUT when the battery is empty, unfortunately I can not charge additionally my iphone with the "extra battery case".
    Does that mean that you did not even create a new software that supports additional battery case or it is something else?
    I need your help!!,
    Thank you in advance.
    Sincerely,
    VK

    The Mophie Air is a good battery case, but doesn't offer the protection she's looking for. I suggest sticking to the Lifeproof, the iPhone has a very good battery (2-3 days moderate usage for me).
    To your 2nd to last paragraph, that is false. Verizon is allowing exisiting customers to keep Unlimited Data - but will lose it once they use a subsidized upgrade. So if you buy a 4S (or LTE device for example) outright, you will keep unlimited data. Mobile hotspot may use up a bit of data, but it is a separate add-on/feature. The new Family Share plans may change that, so it's one giant center of data all devices use.

  • My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed. What do I do

    My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?

    http://support.apple.com/kb/HT1212

  • HT5634 I already install bootcamp 5 on my Macbook Pro MD101 (Mid 2012). But when I plug the USB, my Mac can not recognize the USB or any Storage device. Pls help

    I already install Bootcamp 5 on my Macbook Pro MD101 (Mid 2012) but when I plug the USB, my Mac can not recognize the USB, also any storage device. Pls help !!! I am using Window 7

    I ran an Apple Hardware Test, says ''No trouble found'.

  • My ipad 4 is in recovery mode and says connect to itunes, but when i connect to itunes it says nothing. but in the device driver properties on my computer it says my ipad is in recovery mode. what should i do?

    My ipad 4 is in recovery mode and says connect to itunes, but when i connect to itunes it says nothing. but in the device driver properties on my computer it says my ipad is in recovery mode. what should i do?
    please help!

    See: http://support.apple.com/kb/HT1808 to restore the phone using Recovery Mode. You will lose all content on the phone. This is the only way to bypass the lock screen if you don't have the last computer the phone was synced to.

  • My iPad is disabled, connect to iTune, but when i connect to iTune, iTune showing to allow access please respond on iPad

    My iPad is disabled, connect to iTune, but when i connect to iTune, iTune showing to allow access please respond on iPad. but in long time it is not showing on device list of iTunes.
    can any one help me.

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
    ~~~~~~~~~~~~~
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    windows 8.1 itunes wont recognize ipad
    https://discussions.apple.com/thread/5697247?start=0&tstart=0
    Look at the solution in this link
    https://discussions.apple.com/thread/5697247?start=75&tstart=0
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
    Wi-Fi Sync Not Working? Here’s How to Fix it for All iOS Devices
    http://osxdaily.com/2013/02/17/wi-fi-sync-not-working-fix-ios/
     Cheers, Tom

  • When trying to download mavericks it say can not download to this computer, can anyone help me

    when trying to download mavericks it say can not download to this computer, can anyone help me

    Exactly which model/year is yours and does it meet the system requirements for Mavericks?
    http://www.apple.com/osx/specs/
    A minimum of 4 GB RAM is recommended as well as enough hard drive space.

  • I already have itunes but when it goes to update it says "invalid signature" can anyone help?

    I already have itunes but when it goes to update it says "invalid signature" Can any body help?

    Try manually downloading and installing the newest version from here.
    http://www.apple.com/itunes/download/
    B-rock

  • HT1339 My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

    My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

  • I have an Iphone 4 using IOS 4.2.6 and need to upgrade to at least IOS 4.3 or better yet IOS 5.  I have never received any update notcies.  I understand upgrades are through Itunes but when I go to Itunes downloads there is nothing there.

    I have an Iphone 4 using ios 4.2.6 and need to upgrade to at least ios 4.3 or better yet ios 5.  I have never received any update notices.  I understand upgrades are through Itunes but when I go to Itunes downloads there is nothing there.  Help!

    Thanks, I tried this and it didn't work.  I have a windows xp computer and connected the iphone to it.  When I click on the iphone link that comes up under my computer i only get my iphone photos.  No other  options come up.

  • My Ipad is saying it needs to connect to itunes but when i go onto itunes it says it can only be restored but it will delete all my memory. HELP!!

    My Ipad is saying it needs to connect to itunes but when i go onto itunes it says it can only be restored but it will delete all my memory. HELP!!

    No other choice, you have to restore to use your iPad.

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