Hi, please can someone help!! I am on EE 4g and every time I go to make a call is fails and takes 2-3 attempts to make it. Likewise when people are trying to call me it fails and takes them a few times to get through. Can anyone help??

This is a nightmare!! If I leave it on 3G it's fine and appears to be when it switches from 4 to 3G. Has anyone had this issue and if so are there any fixes?? I have tried everything, phone and account reset, network settings reset, new sim and new phone but nothing has worked. Please help. This has been going on now for months!!

Contact the BT Care Team. They are the moderators who oversee this forum and will be able to look into this for you. They may take a few days to respond but you will get an immediate online acknowledgement with a reference number to note in case you need to follow up.
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