Hi, Since updating to 10.7.2 I cannot make any changes to my web site. I just keep getting the same stupid message asking if I have an account even though I am already logged in. Any thoughts. Thanks

Go and log out of your MobileMe account and then try logging back in again with a dummy username and password. This can help clear it and then just log back in again with your normal username and password.
Note though that iWeb does not require a password or username to use it - this is MobileMe.
Also, start thinking about MobileMe alternatives before you are forced to in June.

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HT201328 after unlocking from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this . Any ideas?? TKS Sandro

after unlocking over the phone from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this .
Itunes displays a message saying "there is no SIM installed in the phone you're trying to activate" even if there is the same SIM that was working minutes before.
The SIM works on a different phone I tested it.
Any ideas?? TKS Sandro

“Could Not Activate EDGE” error message Update ...
Well it’s going on day 6 and still sporadic to no EDGE on my iPhone. At one time, it was thought to be a defective iPhone – since my partner’s iPhone works just fine.
After over three hours on the land line with AT&T and Apple, I was sent to the local Apple store for a replacement. Of course, as soon as I walked into the Apple store my iPhone worked just fine. ;-( The local store replaced my iPhone and suggested I go home and activate the phone as a NEW iPhone, that way if there was a bug in my data it would not carry over to the new phone. Did that and well… still sporadic to no EDGE. By the way, I have the Big White “E” to the right of the 5 bars and AT&T .
AT&T said last week they has “Software” issues in my area, but the CSR I talked to did not know what the issues were or if they were the cause of my problems. He did say they would call me back today to see how my iPhone was doing, but alas, no call back.
When I’m next to my partner, trying to access the same feature, his iPhone is just so fast. Mine hangs up, draws out and finally I get the error message, “Could Not Activate EDGE”. I am updated to version “1.1.4(4A102)”. New (refurbished) iPhone direct from Apple.
I remember reading a while back about some problems others had when they upgraded to from 1.1.3 to 1.1.4. I never had those problems, but it sure looks like they may have started. Does anyone remember what the problems with 1.1.4 were, what was done if anything to correct them, and best of all any suggestions?
By the way, this is Seattle, not some small – out of the way place where connection and signal strength is expected to be second rate. Also, I had full function of my iPhone from the day I bought it in June 2007, all the way up to Thursday March 20, at 2120.
Thanks
Joe

I keep getting the same error message from windows, "iTunes has stopped working and the program will be closed". I have just recently installed iTunes on my external hard drive and everything looked great until the program crash! Any suggestions?

Here is a copy of the windows vista error report.
Product
iTunes
Problem
Stopped working
Date
4/19/2014 9:38 PM
Status
Report Sent
Problem signature
Problem Event Name:      APPCRASH
Application Name:           iTunes.exe
Application Version:         11.1.5.5
Application Timestamp:   53073d6a
Fault Module Name:        ntdll.dll
Fault Module Version:      6.0.6000.16386
Fault Module Timestamp:                4549bdc9
Exception Code:                c0000005
Exception Offset:              00062086
OS Version:        6.0.6000.2.0.0.768.3
Locale ID:           1033
Additional Information 1:                8d13
Additional Information 2:                cdca9b1d21d12b77d84f02df48e34311
Additional Information 3:                8d13
Additional Information 4:                cdca9b1d21d12b77d84f02df48e34311
Extra information about the problem
Bucket ID:          95851104
I would appreciate any suggestions or ideas of where else to look for advice. Thanks!

Hey jcaqualung,
Thanks for the question. I understand that you are experiencing issues with iTunes on your Windows Vista machine. The following resource may provide a solution. I would also recommend installing iTunes on the internal hard drive of your computer, as opposed to the external drive.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

HT201210 I am getting 3014 error code when i am trying to restore my ipad. I already followed this article but i keep getting the same error message. This has left my ipad unusable.Please help

How can i restore my ipad when i lost its passcode. I am trying to restore it from DFU mode but getting error 3014code.

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
MY suggestion would be to try to create a new user on your computer, make sure your fire wall is turned off, make sure your using the cable that came with the device, make sure theres nothing else plugged in, such as camera, printer, mouse and keyboard are fine, and make sure your anti virus is turned off

I updated my iPhone with iOS 6 but I can't access passport . I keep getting the same error message. Can't connect to the iTune store.

I recently updated to ions 6 but I can access passport due to error message can't connect to iTune store

Have a look at the articles mentioned here:http://support.apple.com/kb/TS3694
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

I keep getting the same junk messages and can't get rid of them permanently. Any suggestions?

Please help - I keep getting the same junk messages and can't delete them permanently. Same thing happens in the Trash folder. Anyone have suggestions?

Please help - I keep getting the same junk messages and can't delete them permanently. Same thing happens in the Trash folder. Anyone have suggestions?

Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, it says I need to update itunes to 10.6.3 or later. I did, but still get the same error message.

Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, dialog box says I need to update itunes to 10.6.3 or later. I did that update, but still get the same error message.
Can anyone offer suggestions?
Thanks!

Since it told me to update, I updated to 10.7.
Then when I plugged in the phone again, it gave the same message that I need to update itunes.

HT204053 I previously use an apple id , I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?

I previously use an apple id called *** @hotmail.co.uk, I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?
<Email Edited by Host>

Is the same true for using the App Store with a desktop machine? Someone installed a program on my machine (the IT department) and I would like to install the updates but it was installed under a different Apple ID. This anyone know how to change, or work around this particular issue?
Any thoughts or suggestions are greatly appreciated.
Cheers

HT201210 I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message

I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message. Any ideas/suggestions?

Since posting the above - I have now tried downloading the update on my iPhone rather than via iTunes, and its just worked and installed and seems fine! Was a lot quicker as well than the download time via iTunes

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes:Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufac

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

I can't Start, Uninstall or Install new iTunes. I'm getting the same error message: Window Installer Service could not be accessed. No other programs have similar problem. Any suggestion what can be done?

I can't Start, Uninstall of Install new iTunes. I'm getting the same error message: "Window Installer Service could not be accessed". No other programs having similar problem. Any suggestions how to fix it?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Firefox wont run on new hard drive (MAC) Get message saying there is already a copy, but I have trashed it from applications and I keep getting the same message and I cant use Firefos

I have tried reloading
the Firefox program several times, but keep getting the same message. Firefox appears in the toolbar, but the program never will rujn

Hello Dave,
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

I am trying to activate my iphone 4 via my itunes but i keep getting the error (1) message at the end of restoring. Any suggestions?

I am trying to activate my iPhone 4 via iTunes but i keep getting the error (1) message at the end of the restore. I believe my iphone has to be in DFU mode but i already tried that and same thing. Does anyone have any suggestions?

The error is just a simple error message just like (1013) instead it says (1). The iPhone I am trying to activate has been activated before I just currently have no service and I think that activating it will solve the problem. I just can't restore through iTunes because it won't finish. I get the message every time I try to restore.

I need to update illustrator, flash and after effects and I keep getting the same error 49 over and over

I need to update illustrator, flash and after effects and I keep getting the same error 49 over and over. Please help thanks!

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

Hi, Since updating to 10.7.2 I cannot make any changes to my web site. I just keep getting the same stupid message asking if I have an account even though I am already logged in. Any thoughts. Thanks

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