Hi team , I have some questions/Problem for my product apple (iPad,iPhone) , I want to employee speak and type thai language

Hi team , I have some questions/Problem for my product apple (iPad,) , I want to employee that can  speak  or response me in thai language
1. ผม อาคเนย์  พำนักอยู่ประเทศไทย กรุงเทพฯ  มีปัญหาสอบถาม ดังต่อไปนี้
   - กระผมได้ทำการตัดบัตร เครดิต เพื่อซื้อเกมส์ผ่าน itune store ผ่าน apple itune ID : misskor.yaprom@*** เพื่อซื้อเกมส์ Eleves Realm ในวันที่18 ก.ค. 56 เวลา 17.07น. ซึ่งทางบัตรเครดิตได้แจ้งเรียกเก็บเงินมายอดเงิน 39.99$ ซึ่งในระบบจริงๆ ทางกระผมต้องการตัดในยอด 99.99$ แต่พอได้ประสานงานไปยังธนาคาร ได้รับการแจ้งกลับมาว่า ได้ทำการตัดบัตรในยอดเงิน 39.99$ ซึ่งในความเป็นจริงนั้น กระผมไม่ได้สั่งซื้อเกมส์ในยอด 39.99$ ซึ่งในยอด 99.99$ นั้นพยายามตัดในระบบบัตรเครดิตอยู่ แต่ทางกระผมได้ยืนยันกลับไปว่าไม่ให้ระบบตัดนะครับ เพราะว่าเนื่องจากมีปัญหาในการชำระเงินระหว่าง Apple itune store อยู่
   - ทั้งนี้ขอให้ทางเจ้าหน้าที่ประสานงานตรวจสอบ apple itune ID : misskor.yaprom@*** เพื่อซื้อเกมส์ Eleves Realm ตามที่ได้ให้รายละเอียดโดยด่วนว่าเป็นเพราะว่าระบบมีปัญหาหรือว่ามีอะไรเกิดขึ้นในข ั้นตอนการชำระเงินครับ
รบกวนประสานงานกลับมายังกระผม อาคเนย์ ที่หมายเลขโทรศัพท์มือถือ +**** / reply feedback  email : lekod1@*** โดยด่วน ในวันศุกร์ที่ 19 ก.ค. 2556 ครับ
ขอบคุณครับ
อาคเนย์  อุดปิน
กด
<Edited By Host>

Google translation:
พนักงานของ iTunes Store จะไม่ได้อ่านข้อความในเว็บบอร์ดนี้ ถ้าคุณต้องการความช่วยเหลือสำหรับปัญหาที่มีใน iTunes Store, คุณจะต้องติดต่อกับพวกเขาผ่านทางแบบฟอร์มเว็บนี้:
http://www.apple.com/emea/support/itunes/contact.html

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