Hi there, have just tried purchasing an album in iTunes but the price tab is greyed out. This is like it for non explicit songs, yet the explicit songs and albums I can purchase fine. Seems a bit back to front to me, any ideas?
Hi there,
Have just tried buying an album in iTunes on my iPhone 5 and the price tab is greyed out. The album is "clean" yet all the explicit albums price tabs are fine and i can purchase and download fine. Seems a bit back to front to me, any ideas what's going on?
Try this previous discussion:
https://discussions.apple.com/message/1552107#1552107
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Hi there,
I have just tried to sync my iphone.
Worryingly an error message saying it cannot be synced has popped up quoting error code (-50)
I have just removed old iphone backups from itunes but was very careful to not delete the current one
What does this code mean?http://support.apple.com/kb/TS1583
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I have just downloaded a newer version of iTunes but I cannot open it? Can anyone help?
I have just downloaded a newer version of iTunes but now I cannot open it. When I click on the icon it tells me it was created with a newer version and would i like to install which I already have. I've tried restarting but that didn't help either :-( Going round in circles can anyone help please?
What is the exact text of the message you get. Take a screen shot (command/shift/4 and post it. Also, what do you see regarding iTunes if you go to App Store/Updates?
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I have formatted my computer and re installed itunes. However, I cannot see my purchased musics/movies/books on my library anymore. I can see my purchased registration on my account, but I don't know how I can do to download it back to my pc. Any ideas?
Thanks a lotGo to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free
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My iphone 4 has gone off and won't come back on, the battery was full but don't want to restore if i don't need to.
any ideas
LTry resetting the phone: Press both the home and sleep/wake buttons until the Apple logo appears (~10 - 15 seconds)>
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A couple of functions don't work anymore (ical, qucik time), things I actually use quite frequently. I am not satisfied at all with Lion and would wish to cancel my purchase. Apple is trying its best to hide any potential contacts, so does anyone have an idea?
kind
KlausiCal and QuickTime are working fine for me, and I've not seen a large number of problems reported with either. You may find that if you start a thread in the Mac OS X 10.7 forum with details about the problems, someone can help you sort them out.
As to a refund, it's doubtful you can get one, but you can contact Mac App Store Customer Service and ask.
Regards.
BTW, Apple is by no means attempting to hide contact information. You could find the above link by clicking the Support tab above and then "Other products". Cheers. -
Hi please help me I'm trying to download movies from iTunes. I've got 3 movies in a frozen "waiting " process?? How do I fix this??!
First time ipad userDownloads happen one at a time. A Downlaod will not start until a previous one has completed.
So first make sure you don't have an App or a podcast downloading somewhere or pasued as it would be holding up the rest of the download queue.
If that is not the case, you can try restarting your iPad to see if that prompts the downloads to start..
Hold down the Home and Pwoer buttons until you see the Apple Logo. Ignore any sliders that may appear. -
The tabs on about:home is not there instead there are Firefox advertisements and the restore button under history is greyed out>
Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
To see all History and Cookie settings, choose:
*Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Deselect: [ ] "Always use private browsing mode"
See also:
*http://kb.mozillazine.org/Session_Restore
*https://support.mozilla.com/kb/Session+Restore -
I just got the iPhone 4. Trying to purchase apps, but keep getting prompts- that he billing address does not match the bank records. Fred close to 20 times. Frustrated !! Am travelling today for 2 weeks. Need this sorted ASAP .
Contact the support staff for the stores at: http://www.apple.com/emea/support/itunes/contact.html
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I went to Itunes to download music. So when I connected my Iphone it said that "itunes cannot read the contents of the IPhone." so I tried restoring my Iphone like it said i should and in the end it failed to download and said "network connections timed out". How do I fix that? Please help.
Disable your Anti-Virus and Firewall software temporarily.
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error message says "Invalid Drive"
Perhaps try the following user tip with that one:
"Invalid Drive X:\" install errors -
Hello there, i have an i Phone 3GS which was locked on the network Orange from U.K i finished the contract last year, but some how i cant unlock it to be able to use on a different network. tried to restore it on itunes but it says unable to process at this time.
under UK legislation, if your are out of contract (and not owing the carrier any debts!) they are LEGALLY obliged to unlock you, and within a certain number of (few) days.. search OFCOM for the regulations.
That said, they are also entittled to charge you for this (usually about £20!)
I believe, that this can also be done via an APPLE STORE, but the first option is always the Origional Network carrier.
Orange has a terrible repuation now for customer service (which is just one reason they changed their name to EE!, and yes, this is fact which is why they came Bottom in several recent customer satisfaction surveys.. so they are not going to rush to help you leave them are they..) -
I purchased creative lightroom presets. I see the zip file in my download file and I try to import to LR but it just keeps creating a bundle never giving me the option to import (greyed out). What am I doing wrong?
Try unzipping the file first. I have no idea regarding your level of technical expertise so advanced apologies if this is really basic. A ZIP file is a compressed file containing one of more files within it. To access the files you will need to expand it. If you double-click on it first, it should open up for you. If it does not automatically expand, you can select the files and copy them to a new folder. The copy will unload them into an uncompressed form. Once they have been uncompressed, you should be able to import them.
If the import is still giving you problems, go to your Preferences, click on the Presets tab and click the Show Presets Folder button. You can then copy your purchased presets into the folder shown. You will want to copy them to the User Presets subfolder. -
Just installed itunes but when i try to open it this error message pops up: "apple application required" then it suggests uninstalling and reinstalling which i've done a few times but nothing works
When you say you have tried everything, it would help if you told us what you have tried to avoid duplication.
When you installed iTunes did you get any error messages?
Anyway, on the face of it it may be worth trying a separate install of Apple application support.
Uninstall iTunes again. Now open Apple Software update, assuming it is working.
It should offer to download iTunes. Don't do it yet, go to the Tools menu and select Download only.
Then download iTunes. Then go to the tools menu again and select Open download folder and you should see a collection of six files.
Before going on, can you get to this stage OK?
One further thing I would like you to check, are you ahving any problems with Windows updates? Could you check in Windows Update to see if there are any failures. -
The share tab is greyed out when trying to export from Final Cut Pro X
Please help with a REAL answer in plain English.
Thank you!Thank you Tom!
I checked every clip -
Trashed preferences too.
Finally, I took your advice and backed-up my events and projects.
Trashed Final Cut Pro X
Downloaded a new copy from FCPX from the app store (from my previous purchases)
Restarted FCPX
Opened my event
Moved to the timeline - and now!
The SHARE tab works!
Every aspect of FCPX is working faster as well.
Go figure?
Thanks again!
Allan - olvblock
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