Hi there , I sined out from icloud in my iphone , and then i reseted it, after that i encountered the activation screen that asked me my applId and password, but when i enter , it don't accept it , my iphone activatin lock have beed remained on!
now i dont have my device in icloud/ find my iphon, and activation lock is on! how can i solve this?
Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.
Similar Messages
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All i want to do is access my itunes on my laptop i was told i had to deauthorize the audible account and it is asking for a username and password, i tryed using my itunes login info but it didn't work, where can i find this info to get this gone.
Or is there another way to sync my itunes account with my laptop????
Please please help me!!!! I need my musicI'm confused. Who told you that you need to deauthorize an Audible account to be able to play your music? Did you ever set up an account with Audible.com? What is happening when you try to play your music? And what exactly do you mean by "sync your iTunes account with your laptop"?
Please provide more details as to your situation and what it is you're trying to accomplish. I'm sure once we understand what it going on, someone can provide suggestions.
Regards. -
I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?
Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario -
How can i restore my documents from icloud on my iphone if i have already gone through the setup process??
Back to the beginning...
What do you mean by "documents"? Word or Pages files, spreadsheet files?
Also, on your device, in Settings>iCloud, you have to have an on/off setting for Docments&Data. If not what kinds of entries do you have on that screen? -
my MacBook Air keeps asking me for my YAHOO password; which when correctly entered will not allow me into the account. iPad and iPhone both working on the same password.
I've got automatic downloads turned off and I tried signing out and in via the settings and still keeps asking me for an apple id.
It doesn't do it continuously, it'll just pop up randomly ... if the phone is just sitting there it may ask for my apple id and regardless of whether I press cancel or enter my password nothing happens .. it may be another 2mins, 5mins, 15mins but eventually it'll just randomly pop up and ask me again. It does accept my password though because I tried entering an incorrect password to see what happens and it gives me the error saying it's incorrect, so when I enter the correct one in the box disappears and it accepts it as I say, but only for so long before it pops up again. -
Recently I upladed the iOS and I have set a password, but when I entered the same it's now given as the "iPad is disabled"
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I use Hotmail on my iPad. Yesterday I changed my password on the account using my home PC. Now the ipad requests the new password but when I enter it I get Password Incorrct and it asks to enter it again. The sticky part is that no matter what app I bring up including settings, the password request pop up appears and the app cant' be used
I was going to say either that or to remove the email from your email account settings(on ipad) and put it back on. Happens everytime im forced to change my work email password. I need to delete the account and add it again for it to accept the new password.
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I changed my Apple ID and password, but when I attempt to update Apps I am prompted to enter my Password for my OLD Apple ID, and I am unable to override the Old Apple ID. How to proceed ?
Delete everything bought with the old Apple ID and buy it again.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
Ive set up my iphone 3gs useing my own apple id and password on my sons laptop who has iphone 4 with his own apple id and password but when i go to buy an app its useing his apple id and i no his password which im happy about but ovioulsly hes not impressed ive signed in to his itunes but started set up as new not his can any one help
To keep your apps and other data separate, create a second user account in Windows and backup your data from the phone to this new Windows account:
How to use multiple iPods, iPads, or iPhones with one computer
How to back up your data and set up as a new device -
See above ...I can log on to Adobe on my iPad with ID and password but when I try to click on Adobe Viewer App on my iPad I am asked to Sign In with my Adobe ID and password...when I enter exactly as I did on my iMac I get Authentication Failed?? Any one have this issue?
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
my friend give me his apple id that i use to download apps and then i change its email add name and address.. now i update my iphone ios then now its asking for i cloud id and password but when i open the email add for that account its been dissabled because its been long time not used... what can i do to activate my iphone???
iPhone 4, iOS 7.1Call Apple and ask for Account Security.
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Why can't i purchase a movie from itunes.Ido have my apple id and password but when i try buying from my apple tv it keeps saying the id is invalid.
Go to the itunes store on my computer and update your apple id and i did but it keeps saying the same thing?contact itunes support
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I've changed my Apple ID on iTunes and my MacBook Pro, iPhone, and iPad. When I try to update my apps on my iPhone, it reverts to the old Apple ID
It sounds like your device might be in Activation Lock. Is it asking your to enter in an Apple ID & password, but only showing you the first letter of the email address and then some dots? Example: j•••••@icloud.com?
If so, do you recognize that email? Do you have an Apple ID that fits the same format? If so, then go to www.cloud.com, log in with that Apple ID & password, and see if under Find My iPhone it shows this device. If so, turn off the device, then remove the device from the list. -
I have restarted device several times. Have unplugged wireless several times. Have done everything Apple has stated to do on their trouble shooting page. Have called Apple seeking advice. Was told for 35 bucks they can help over the phone or choose the free email. I chose the free method and followed what they suggested! Still nothing. I am incensed that they want 700 dollars for this POS and then want 35 bucks for verbal customer service!! I will never purchase another Apple product again if this does not get resolved. I am so disappointed. Then to be told that "for a fee" I can get verbal help. I was told my product warrantee has expired, I wonder if it expired as soon as I had issues. I am fed up! Looking for window to throw this out of or place it where an automobile is backing up. I would like the last week of my life back spent trying to fix this hunk a junk!! Oh, they had no problems before taking my money for songs and apps! Why can't they help fix this issue!!
Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck. -
In order to download the new iTunes update I have to enter my administrator name and password. I am having trouble.
Hi johnsherrard,
If your iPhone is currently disabled due to a password issue, you may find the following article helpful:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden
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