Hi, when the itunes finished the downloading for ios 6 , the iphone turned of and shows that i have to connect it with the itunes , i already did but still not working . please appreciate your help

Hi, when the itunes finished the downloading for ios 6 , the iphone turned of and shows that i have to connect it with the itunes , i already did but still not working . please appreciate your help

First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

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  • TS3694 hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regar

    hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards

    Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.

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    Assuming you are not manually managing your music, verify the following:
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    In your music library you have checked all the songs you want to sync to your phone
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    You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize this computer)
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    this is what my iphone 4 shows. iv tried switching off again and again, closing apps by double tapping the home button but still not working. please help.
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    well in thatcase, i need another help .
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  • Hello,I am a phone dealer in Nigeria. please how can i track a brand new iphone 5 64gb and 16gb that was stolen from my shop with the last 4 digit IMEI numbers?

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    If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
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    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
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      2. Setup your iDevice on MobileMe
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  • TS3048 The keypad is not registering with my macbook pro - changed batteries but still not working.  Bluetooth says it is connected.  Suggestions please.

    My bluetooth numeric keypad is not registering with my macbook pro - changed the batteries when the light started blinking - but won't work.  Bluetooth says it is connected.
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    Your MBP sees the Bluetooth keyboard but won't pair with it probably because the keyboard is pairing with another computer or device nearby. If you had previously paired the same keyboard with another device, go to the other computer or device and either unpair it or have the device "forget" the keyboard. Then you will be able to pair the keyboard with your MBP.

  • I have a second generation shuffle and even though (after charging ) the green battery light is on - soon after it turns orange and then red. Is there a problem with the battery and is it fixable?

    I have a second generation shuffle and even though (after charging) the green battery light is on it soon turns orange and red. Is there a problem with the battery and if so is it fixable?

    If it's a 2nd gen shuffle, it is probably about six years old at this point.  The cause is likely to be a worn out battery that is no longer able to hold its charge for very long.
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    http://www.ifixit.com/Device/iPod_Shuffle
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  • Someone froze my ipad and now I can't get on it I have tryed everything that u have said but still not working please help I need it for school tommarow!

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    A lot more information is needed.
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  • I am trying ot install my cs6 online. it says that my code has been redeemed but i took it off of one of my laptops to download it onto this one. it is still not working. please help

    I am trying ot install my cs6 online. it says that my code has been redeemed but i took it off of one of my laptops to download it onto this one. it is still not working. please help

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  • The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

    The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

    Thanks, I appreciate the help.  I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

  • I recently moved my music to an external hd. I deleted the music from the internal. When i plug in the External,itunes doesnt pick it up. I have pointed itunes towards external but still not working,driving me nuts!

    I recently moved my music to an external hd. I deleted the music from the internal. When i plug in the External,itunes doesnt pick it up. I have pointed itunes towards external but still not working,driving me nuts!

    LeoGets wrote:
    I recently moved my music to an external hd.
    the best way would be to copy the entire iTunes folder (not just the iTunes music or media folder) from <MacintoshHD>/users/<yourname>/music on your Mac to the external, then launch iTunes while holding the option (⌥) key, click on choose library when prompted, and select the iTunes folder on the external.
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    that tells iTunes where to put new additions to your library, not where the content currently is.

  • When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad?

    When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad? I don't want to lose my apps and photos!
    Help would be much appreciated!

    If you are getting the connect to iTunes screen then it's too late to take a new backup and/or copy anything off it. Prior to starting the update did you take a backup, either to the cloud and/or to your computer's iTunes ? If not then have you recently taken a backup that might have your photos and apps content/settings in it ?
    As long as the apps are still in your country's store then you should be able to redownload them via the Purchased tab in the App Store app (and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes), and if the apps store their content on a server/cloud service then you might be able to get their content back from that - if they store their content on the device then you will need to have a backup.
    For our photos you could try doing a search for programs that claim to be able to recover content from a device - I haven't used any so I can't suggest one.

  • I plug in my iPhone and this message showed. "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." I did this but still not working. Please advise

    I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
    Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
    Please advise what should I do to fix this.

    First make sue you are installing the 64 bit version of iTunes.
    Second make sure it is iTunes 10.7 or later.
    I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
    Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • My phone doesn't ring when someone is calling, but the sound works otherwise, like the alarm etc. I have tried to fix it in settings but still not working. anyone else have this problem?

    my phone doesn't ring when someone is calling, but the sound works otherwise, like the alarm etc. I have tried to fix it in settings but still not working. anyone else have this problem?

    Thanks so much but none of that helped.  It was driving me crazy because it would back up another external drive.  I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
    Thank you for your help and replying to this.  Guess I made my own issue!

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