Hide Link Button Image used in Crystal Report 2008 while printing

Hello Experts,
I am using Link Button of SAP B1 in Crystal Report 2008 which works perfectly. But when i am trying to export it, i am also getting the image of Link Button.
Is there a way to hide the image while printing?
Thanks
Shiv

hi Piyush,
there are some changes in the cr viewer between 3.1 to 4.x. can you please upgrade the reports that are not working to webelements 2.47 which was built for 4.0.
let us know how this works.
-jamie

Similar Messages

Crystal Reports 2008 viewer, print function, Comunication error

I installed cr2008 on a web server and isntalled sp0
if I bring up a reprot in smartviewer from a client it works and I can print
once I installed sp1, sp2 and or sp3 for crystal reports 2008 the print button in crystal reports viewer gives an error when I click the print button.
If I remove and re-isntall cr2008 and just installed sp0 the print button works again
Is there a fix to make the print button work in crystal reports smart viewer once sp1 or above have been installed
thank you
ted

Translating the error message on bablefish I get:
Mistake with the store of the data bank information. Mistake in the file Report {C6512421-348A-4621-B1ED-895D28646A0A} .rpt
Which I'm sure is not 100% accurate, but it gives a good hint. As well, because of this:
"Do I need to install an additional / diffrent runtime than 2008 Runtime"
I wonder how you installed the CR 12 runtime on that computer? For more info on CR runtimes, see [this|https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsforVisualStudio.NETRuntimeDistribution-Versions9.1to12.0] wiki.
If my suggestion above does not help, make sure the Win\temp directory can be accessed buy the application. Crystal Reports runtime needs to write and read files from the temp directory.
Ludek

Printing Extremely Slow Using Crystal Reports 2008 ActiveX Print Control

Problem:
We are trying to upgrade our existing Crystal Reports 10.0 ActiveX Viewer ASP based reports to the new Crystal Reports 2008 ASPX Report Viewer but are having print performance issues that have prohibited us from moving forward.
Environment:
Windows 2003 Server Standard Edition 32-bit with SP1
IIS 6.0 running ASP .NET version 2.0.50727
Crystal Reports 2008 SP0 with FP1
Crystal PrintControl.dll version 12.0.0.796 (verified on server and client)
Details:
Crystal Reports 2008 ASPX Report Viewer Object & ActiveX Print Control Report Printing Scenario
From a typical 27 page report, the user clicks the Print icon from the ASPX Report Viewer Object.
The Print window with the message Crystal Reports Print Control immediately appears on the screen. This window is on the screen for approx 30 seconds.
The Print Setup window finally appears on the screen. The user verifies the printer, chooses to print pages 1-5, and clicks the Print button from the window.
The Retrieving page 1 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 1 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 2 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 3 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 4 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 5 message appears in the Print window. The message is in the window for less than 1 second.
After 3 MINUTES of waiting the report finally starts printing.
Crystal Reports 10 ASP ActiveX Report Viewer Report Printing Scenario
From the same typical 27 page report that was used in the Crystal Reports 2008 scenario, the user clicks the Print icon from the ASP ActiveX Report Viewer.
The Print window Immediately appears on the screen. The user verifies the printer, chooses to print pages 1-5, and clicks the Print button from the window.
The Print window Immediately disappears from the screen and the report Immediately starts printing.
The entire print process takes only 3 u2013 4 SECONDS.
Even though we are trying to get the users to decrease the amount of paper used in report printing. They still do a significant amount of printing. The difference between the print performance using Crystal Reports 10 (3-4 seconds) and Crystal Reports 2008 (3 minutes) is totally unacceptable to our users.
Has anyone else experienced this problem and is there a known fix for it? This is the only thing holding us back from our upgrade and it has become very frustrating to us.
Much thanks to anyone that can shed some light on this.

Hi Brian,
Please have a look at [this|Crystal 11.5 Activex control for viewer; post.
However, have you tried with the No Printer options available in Print Options window from designer?
Regards,
Atanu.

Embed flash(Xcelsius) into crystal report 2008 while using Visual Studio

I am having some deep trouble with Crystal Reports 2008 and Visual studio. I have created a dashboard using Xcelsius 2008, embedded it in a report (along with flashvars) using Crystal Reports 2008.Then, I have added the .rpt file in a windows project in Visual Studio 2005. But the embedded swf file does not show in report designer in visual studio. And when I run the application the flash content is not displayed. However, when I export the report from the crystal report viewer toolbar to pdf format, I can see the flash content in the generated pdf file. Can anyone pls tell me how did you import the report file into visual studio so that the flash content shows up in the crystal report viewer.
Thanks in advance.

Hello,
It's not clear what viewing mode you tested in?
So to expand on AG's first line, the problem is in .NET IDE it uses the old CRViewer.dll for previewing reports from the Preview tab in .NET development IDE. This version of the viewer is for simple viewing only as it is old technology and does not support Flash files.
Second the ActiveX viewer will not support Flash files, you must use the CrystalDecisions.windows.Forms viewer or HTML and you need to be on SP1, any version before SP1 did have issues.
Compile and run your app in Release mode to verify if you can see the report as in CR Designer.
Thank you
Don
Edited by: Don Williams on May 26, 2009 2:32 PM

Crystal Reports 2008 and printing with Zebra printer issue

Hello,
Since we have upgraded the reports from XI to 2008, the reports are not printing well in the Zebra printers.
The report gets shrunk to half the size.
Is there something that needs to be done after the upgrade?
Thanks in advance

Both, install it on your PC first and test. If all is well then build or use the various deployment packages available from our download site.
You may want to test this with a few reports also. Open the report and check off use Default printer and test other printer options. I don't know what options the QA team were using so it's best for you to test. If you don't have a Zebra printer ask one of your customers to do some testing for you.
According to Zebra Developers all their drivers are based on the same code so they should all work the same. Once you have one working they all should work using the same options.
Thank you
Don

Crystal Report 2008 / JavaScript hyperlink formula/ Issue

Hi,
We've developed the Crystal Report using the Crystal Reports 2008 software & integrated it in asp.net web page and also deployed in IIS web server. We have a requirement like opening the sub report in a new window. We have integrated the sub report also in a asp.net web page & passing the parameters in URL & acheived it..
For the above, we have used JavaScript code like "javascript:window.open('SubReport.aspx','...','..' ...)" in the hyperlink formula field of main report. It works fine while running using VS 2005 in the development box.
But in production serer (Windows 2003 server), the JS URL in the formula field is not working properly. Instead , it is rendered as a drill down JS url. Like javascript:bobj.event.publish('drilldown',........)
Can you please help us to resolve this issue?
(OR) Do we have any other approach to open the web page in new window from CR (same like a popup window)
Thanks
Jeyakumar
Edited by: Jeyakumar Seenivasagam on Nov 21, 2008 12:02 PM

I understand that the point of this is to allow the URL link to open the Subreport.aspx page in a new window. This can be problematic due to cross-site scripting restrictions. A few years ago we found that it was possible for report writers to add JavaScript to reports. This isn't a problem if the report writers are honest and nice. However, it is possible for JavaScript to be malicious so that ability to include JavaScript was turned off when the app uses our webform viewers. There may be a way to turn it off in the registry though. This is documented for CR XI r2 [here|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do].
I am not sure if this reg key works for the .NET viewer, though the note specifies DHTML and .NET InfoView, so CR should work also. As you are using CR 2008, I suspect the key would be:
HKLMSoftwareBusiness ObjectsSuite 12.0Crystal Reports
You will most likely have to add the Export folder, then add the HTML folder, then add the EncodeHTMLForSingleLineFieldObjects and set it to "no".
Please note that this is a hack / workaround found for CR XI r2. The functionality you are looking to exploit was removed for a reason. As such if the above does not work for CR 2008, it will not be considered to be a "bug" and we will not be able to send this to R&D for a resolution.
Ludek

"Invalid export DLL or export format" with Crystal Reports 2008

I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
- Exporting a Crystal Report to Excel or RTF format
- .NET application using the Crystal Reports 2008 runtime (version 12.0)
- error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
- Server Operating System
- Version of the .NET Framework
- How did you deploy?
- If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
- What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
- How many libpng10.dll files are on your system? List all instances.
- Any additional comments
What We Know
- The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
- Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
- Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables. Note the system must be restarted after editing the path variable.
- This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
- libpng10.dll has changed versions from SP0 to SP1. In SP0 it was 1.0.30.0 and in SP1 it is 1.0.30.1
libpng10.dll dependencies
The dependencies have also been updated for libpng10.dll in service pack 1. This may have something to do with the export issue. If you've deployed your application with the latest merge modules or setup package for service pack 1 you'll want to make sure you have version 1.0.30.1 of libpng10.dll.
Version 1.0.30.0
- zlib.dll
- msvcr71.dll
- kernel32.dll
Version 1.0.30.1
- boezlib.dll
- msvcr80.dll
- kernel32.dll
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.
Edited by: David Hilton on Jan 14, 2009 10:07 AM

Our company has also been experiencing this issue with deployed versions of our software, and during my examination of the error I have made the following discoveries:
For us the error has only been reproduced on Windows 2003 running Citrix
The error does not occur on Windows XP, Windows 2003 or Vista without Citrix
For installation of our application we use the CRRuntime_12_0.msm merge module (version 12.0.0.683, file size 46790KB)
As mentioned in the first post this error is related to the files crxf_rtf.dll and cfxf_xls.dll being unable to locate its reference to the file libpng10.dll during load.
I have run the application with ProcMon (http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx) attached on both environments that work correctly and that does not work and iIve made these observations:
During load of dlls Windows searches for references in the following orders (see http://msdn.microsoft.com/en-us/library/ms682586.aspx):
1. The directory from which the application loaded.
2. The system directory.
3. The 16-bit system directory.
4. The Windows directory.
5. The current directory.
6. The directories that are listed in the PATH environment variable.
Looking at the ProcMon log for the environment where it works correctly (Windows XP, no Citrix) it looks like this . Numbers represent the search order mentioned above:
Load Image     C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crxf_rtf.dll     SUCCESS     Image Base: 0x3e640000, Image Size: 0x79000
(1) QueryOpen     C:\Program Files\<our application name>\libpng10.dll     NAME NOT FOUND
(2) QueryOpen     C:\WINDOWS\system32\libpng10.dll     NAME NOT FOUND
(3) QueryOpen     C:\WINDOWS\system\libpng10.dll     NAME NOT FOUND
(4) QueryOpen     C:\WINDOWS\libpng10.dll     NAME NOT FOUND
(5) QueryOpen     C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\libpng10.dll     SUCCESS      ...
So you can see it finds the file in the "current directory"
Now, from the environment where it does not work (Windows 2003 Server / Citrix):
Load Image     X:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crxf_rtf.dll     SUCCESS     Image Base: 0x3e640000, Image Size: 0x79000
(1) QueryOpen     X:\Program Files\<our application name>\libpng10.dll     NAME NOT FOUND
(2) QueryOpen     X:\WINDOWS\system32\libpng10.dll     NAME NOT FOUND
(3) QueryOpen     X:\WINDOWS\system\libpng10.dll     NAME NOT FOUND
(4) QueryOpen     X:\WINDOWS\libpng10.dll     NAME NOT FOUND
(5) QueryOpen     X:\Documents and Settings\<my user name>\WINDOWS\libpng10.dll     NAME NOT FOUND
(6) QueryOpen     ... loops trough all paths in the PATH variable, finding nothing
As you can see somehow the current directory is %USERPROFILE%\WINDOWS and not the Crystal Reports bin path in this environment at the time of loading the dll.
I have yet to discover why this is the case, but i tought i could share what I have found =)
The %USERPROFILE%\WINDOWS folder is not a standard Windows folder, and I think it is used by Citrix for some files (like win.ini)
This also shows why adding the bin folder to the PATH variable is a valid workaround for some, but for us this is not really a good solution as we need this to work out of our installer. We don't always have consultants do the installations for the customers and we cannot expect them to manually edit the PATH variable, and we don't want to add to the PATH variable in the installer unless this is the only way...
So, I hope this maybe can bring you closer to being able to reproduce it. I'm still looking into it, will post more if I find something else interesting

Crystal Report 2008 IDE - JDBC connection issue

Hello,
I'm using Crystal Report 2008 IDE. I've created a report that goes against Oracle 11G database.
I have installed Oracle Instant Client (32 bit) 11.2.0.2.0.
I can establish and Oracle connection via the IDE.
When I attempt to establish a JDBC connection through the database expert wizard, I keep getting JDBC driver not found message.
I've updated my CRconfig.xml specifically the classpath to point to where my ojdbc5.jar file is located.
What else do i need to do in order to establish a JDBC connection?

Hi,
First of all what is the service pack that you are using for Crystal Reports 2008, because Oracle 11g R2 is supported from Service pack 4 onwards in CR 2008.
For JDBC connection with CR 2008 you can have a look at this link might this would help you:
http://www.sheroz.com/articles/crystal-reports-2008-mysql-and-oracle-databases
Regards,
Kuldeep G

Performance in the Server with the created report - Crystal Report 2008

Hi
      We have developed a complex report and deployed in the server. It takes more time to process and once if the report created and we are trying to expand a group/navigate different pages, the same time delay is happeneing. Sometimes it takes more than a minute which really kills the performance. My client has accepted the delay while the report is being genrated but they raise question like why it takes too much time just to display the created report.
I tried keeping the created report in Session and rebind on page_load as well stored a copy on the server and rebind whenver postback happens. Both methods working simliar and no improvement the in the performance. Is there any way to kill the time delay in this.( we have an idea like , if we store the created report at client machine and whenever postback happens just bind from client machine instead to hit the server back, Is this achievable)
Any Help would helpful to me
Thanks

Hi
What version of CR are you using?
     Crystal report 2008, I think its in subject of this thread itself. (Version 12.0.0.683)
What if any CR SP have you applied?
    No
What version of .NET are you using?
.Net 3.5 using C# technology (.Net framework 3.5)
What database are you using?
    SQL Server2008
What connection type are you using?
   We have created a Stored Procedure and connected the SP to the crystal report.
What are you comparing the performance to? E.g.; is it faster somewhere else? How much faster?
    No, we didnt compare anywhere. but my question is to avoid the delay in navigation of pages or selecting an item in the group tree. The report contains 100+ pages and client is accepting delay while creating the report but not during navigation or selection( why do the already created report takes more time(even in minutes) to render on navigation or selection and how to avoid the delay))
Define "complex report ".
Nothing complexity in the report even we have used oly less formulas(less than 5) but chats are included and used for each group( we have 6 groups in the report)
Thanks

Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
Please let me know if you need anything additional.
Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
Thanks
Kin H Chan

Crystal Report 2008 Area Chart Data Label Problem

Stacked Area Chart (Layer Cake) Issues:
We would like to use a Crystal Report (2008) Stacked Area Layer Cake chart to show the workload RPD's (Sum of Resources Per Day = Y value axis) and Data_Date of the study (M,Month of study date = X value axis, using fiscal year type cycle Oct - Sept).
Each Stacked Area represents the workload RPD's for a single project, or group of projects.
When showing labels or series information the chart becomes overloaded and not visible to read because there is over 400 data points.
Is there a way to break this dataset down so that values and/or labels are visible, using the crystal report options available? To suppress multiple layers and show a single label per layer?
We tried using the Color Highlight to group and display them by group and condition. The labels and series data points are still over crowded.
We also need to overlay the chart with the Average FC Totals from an additional Crosstab report. Is there a way to overlay this over the 1st layer of the report?

Stacked Area Chart (Layer Cake) Issues:
We would like to use a Crystal Report (2008) Stacked Area Layer Cake chart to show the workload RPD's (Sum of Resources Per Day = Y value axis) and Data_Date of the study (M,Month of study date = X value axis, using fiscal year type cycle Oct - Sept).
Each Stacked Area represents the workload RPD's for a single project, or group of projects.
When showing labels or series information the chart becomes overloaded and not visible to read because there is over 400 data points.
Is there a way to break this dataset down so that values and/or labels are visible, using the crystal report options available? To suppress multiple layers and show a single label per layer?
We tried using the Color Highlight to group and display them by group and condition. The labels and series data points are still over crowded.
We also need to overlay the chart with the Average FC Totals from an additional Crosstab report. Is there a way to overlay this over the 1st layer of the report?

Crystal Reports 2008 in Windows Vista x64 + IIS7 DOESNT WORK!!!!!! HELP!

Hi,
I´m developing an application with Microsoft Visual Studio 2008 and Crystal Reports 2008 Professional
(i´m not using the Crystal Reports 2008 for .Net basic)
As I have Windows Vista x64, my ASP.NET applications run under IIS7, but for my surprise, Crystal doesn´t work under Vista x64 + IIS7. I got the following error:
An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
When I run the same routine in an Windows Application the error doesnt occur. It only happens under Web Applications.
I tested in a Windows Vista 32 bit and there´s no error....
Crystal Reports 2008 does not work in II7 x64 ?
Is there any solution?
Please.... help me!!!!!

Hi Fernando,
Please read and follow the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement] for future topic posts as yours violates the current policy.
You will need to build your application to run in 32 bit only mode. This note explains how to do it:
[Set app to 32 bit mode|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do]
Jason

No SAP Datasources or SAP Toolbar in Crystal Reports 2008

I cannot see the SAP toolbar or SAP datasources under "Create New Connection" in Crystal Reports 2008 SP1.
After reading many threads on SDN and reistalling Crystal Reports 2008 SP1 and the BOBJ SAP Integration Kit many times I have not been able to get this to work. I have installed the following in order:
- SAP GUI for Windows
Release: 710
Build: 1046700
Patch Level: 12
includes the BW 3.5 AddOn and BI 7 AddOn
Crystall Reports 2008 SP1 which I installed all components except Legacy XML Export.
Business Objects XI Integration Kit XI 3.1 for SAP which I installed all desktop components and all server components excluding web content and SDK. This was a local install on my PC.
I have ensured that I have only one instance of SAPLOGON.ini on my PC.
I have not applied the transports yet because I want to see the SAP datasources and SAP toolbar in Crystal Reports before I progress.
We do not have Business Objects Enterprise and I'm not sure what "BOE 3.1 Client Tools" is referred to earlier in this thread. My understanding is that in addition to SAP and BW we just need Crystal Reports 2008 and the SAP integration kit.
We are on ECC6 and BW 3.5.
I hope someone can help.

Hi Stratos,
Thanks for your response. I finally got this working. My issue was that I originally used the Crystal Reports 2008 and BOBJ Int Kit downloads from the SAP support portal. I checked with another SDN user Steven Dierick - thanks Steven - for the version of Crystal Reports 2008 he was using (version 12.0.0.683).
I downloaded Crystal Reports 2008 version 12.0.0.683 and the BOBJ Int Kit from the downloads section of sdn and it works!! SAP Toolbar, datasources and everything.
Considering I'm using Crystal Reports 2008 SP0 are there any disadvantages of not using Crystal Reports 2008 SP1?
If I'm better off using SP1 where should I download Crystal Reports 2008 SP1 and the appropriate BOBJ SAP Integration Kit?
cheers,
John

Unable to display Crystal Reports 2008 PDF output on smart phones

Hi Folks,
I'm not sure if this is the proper forum, but here goes. I am just finishing a large ASP.NET web app which makes extensive use of Crystal Reports 2008 and a CrystalReportViewer control. My users routinely e-mail the reports in PDF format. This works great, except now they tell me that when the recipient of the e-mail tries to open the PDF on an iPhone or Blackberry, it will not open. The PDF's open fine on desktop computers.
Here is the code which generates the PDF and attaches it to the e-mail msg.
// export to PDF, then mail that
SmtpClient client = new SmtpClient();
MailAddress from = new MailAddress(ConfigurationManager.AppSettings["ReportMailFrom"].ToString());
MailMessage message = new MailMessage();
message.From = from;
message.SubjectEncoding = System.Text.Encoding.UTF8;
message.Subject = "E-mail BackOffice report: " + strReportName;
MemoryStream memStream = (MemoryStream)rptDoc.ExportToStream(ExportFormatType.PortableDocFormat);
Attachment data = new Attachment(memStream, MediaTypeNames.Application.Pdf);
ContentDisposition disposition = data.ContentDisposition;
disposition.CreationDate = DateTime.Now;
disposition.ModificationDate = DateTime.Now;
disposition.FileName = strReportName + ".pdf";
disposition.DispositionType = DispositionTypeNames.Attachment;
message.Attachments.Add(data);
client.Send(message);
Any ideas on what is happening here and how to make these PDF's visible to smart phones?
Thanks.
Dan

Hi Dan,
What happens if you export from Crystal Reports designer?
I just tried if and BlackBerry tells me I am about to download a file that cannot be viewed on the phone. It doesn't say why though.
Going through the Platforms file it doesn't mention smart phones so it would indicate we don't support them in that format.
HTML worked but not pretty. You'll have to see what Blackberry does support. I found this one kbase article from them:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11245&sliceId=SAL_Public&dialogID=206744335&stateId=1%200%20206742756
I'm testing more but I believe this is a blackberry limit and not CR.
Seems they do support it but very limited.
Thank you
Don

Crystal Reports 2008 - PDF Digital Signatures

Hello All,
I'll appreciate if somebody can help me with a customer requirement.
We are using .NET Crystal Reports 2008 libraries to render reports, basically, programatically we open an RPT file, inyect data vía XML and render the report. Everything works fine, and the same .NET component let us to get a PDF version of the report.
What we need to do now, according to our customer's requirement is how to add a Digital Signature to the PDF report.
The one million question is: Is there any way using Crystal Reports 2008 .NET Libraries to add a Digital Signature to a report (in its PDF version)???
Thanks in advance for your Help
Adriá

At least one of the 3rd-party Crystal report Desktop Scheduling tools listed at: http://www.kenhamady.com/bookmarks.html
provides this functionality.

Hide Link Button Image used in Crystal Report 2008 while printing

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