HiRISE JP2 Images fail to open in CS6 (64bit) - Could not complete your request because the file-format module cannot parse the file.
Unable to open any of the HiRISE images within PS CS6. Receive the following error: "Could not complete your request because the file-format module cannot parse the file."
The files are NOT corrupt as I can open them in IrfanView and ACDSee, just not Photoshop CS6.
Image Site: HiRISE | Search for Beagle 2 (ESP_037145_1915)
Greyscale: http://hirise-pds.lpl.arizona.edu/download/PDS/EXTRAS/RDR/ESP/ORB_037100_037199/ESP_037145 _1915/ESP_037145_1915_RED.QLOO… (543MB)
System:
Core i7-4770K
12GB RAM
GTX970 4GB RAM
I downloaded a small HiRise JP2 and used Preview to export as Tiff. It opens up just fine.
Apparently the JP2 takes up an awful lot of memory uncompressing, and Photoshop gives up.
HiRISE | Sedimentary Fans North of Mojave Crater (ESP_038851_1900)
(Deleted that second .jp2 file. It slowed my Windows 7 system to a crawl).
I also got the same error on the file in Message one, so saving it as a tiff would work.
Gene
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Adobe Photoshop CS6 Extended Could not complete your request because of a program error.
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CS6 Error: "Could not complete your request because of a program error."
I get the error "Could not complete your request because of a program error." anytime I try to open a .psd file someone has sent me.
This error is occuring in CS6.
Anything I can do?Hi Basedcade,
Do you know what version of Photoshop was used to create the .psd they are sending? II'd want to make sure the person sending the .psd is selecting the option to maximize compatibility when saving the .psd file. How is the person sending you the .psd file, email, etc.? Does the person sending it have an Adobe ID? If so, maybe have them upload the .psd and share it via Creative Cloud to see if it does the same thing when transferred that way?
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Photoshop CS6 error "Could not complete your request because of a program error."
I got this error today. I am on PS CS6 version 13.0.06 x64. Running on Mac OS X version 10.9. Installed the new Maverick on November 10 and not sure if that has anything to do with this.
In PS I get the error above when I go to File/Open and look for a photo file to pull. Before I even get a chance to chose a file the error pops up and does not let me go any further.
Also if I am in LR5 and send a photo to PS through Photo/Edit in/Edit in Photoshop CS6 it will open it. However, when I go to save as JPEG the folders just disappear and brings back the photo and does not allow me save.
Not sure if they both have something to do with each other. Curious if anyone has the new Maverick on their Mac and have this issue or just a coincidence and it is something else. Either way hope someone can assist.
Thank you,
MichaelNot sure if this is the same issue, but there is a bug in Mavericks where when you go to file save the menu dissappears if I remember correctly. The solution (until fixed) is to change the View from CoverFlow to another like List.
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Just started happening spontaneously.
Only thing in the error log is this:
2014:01:09 18:13:31 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20130923.r.427/photoshop/main/photoshop/xcode/.. /framework/sources/UEvent.cpp : 582 : REQUIRE failed
Can't open files.
Using Macbook Retina OS X Mavericks
Please help
thanksTry using the purge command and see if that helps, its possible there is something corrupted somewhere, failing that you could always try a fresh reinstall. I haven't had any issues with Mavericks on my iMac, so I don't think its specific to that OS update.
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I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please helpCR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras -
I am running Photoshop CS6 on a Mac OS X 10.9.3 and every time I save a large eps I can not open it again. I get this message when I try. "Could not complete your request because Photoshop was unable to parse the PostScript."
Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos. -
Aperture: When trying to open in external editor I get this warning when going to Photoshop CS6: Could not complete your request because an unexpected end-of-file was encountered. I can export and open via Photoshop or open directly from file-just not through external editor. Gerry
Hi gerry,
does this happen for a particular image only, or for all images?
And does this happen only from your account or also from other user accounts?
Léonie -
Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.
The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
The platforms don't matter, but you still need file transfer that doesn't corrupt files... -
I am getting this popup error when trying to open a .gif file:
"Could not complete your request because the file-format module cannot parse the file."
This comes up every time I try to open a .gif file. Even if I make a .gif file (like the image included in this post), save it and then try to open it again, I get the same error. I tried reinstalling CS4, but the error is still there. I have also done the reset on start-up and nothing. Some have suggested that I open it in (Windows XP Pro) MS Paint and then save it again. Did it and this does NOT work for me, either.
I know it's a Photoshop problem because I can see this file everywhere, except Photoshop. It will open here, there and everywhere, except for Photoshop.
I've searched the Adobe Commmunity and it looks like no one has come up with a fix for this. I'm just currious after 5 years with this problem, has there been a solution?
ScottOne of the files that has the error is in my first post.
Adobe Photoshop Version: 11.0
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
System architecture: AMD CPU Family:15, Model:10, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 6
Processor speed: 3210 MHz
Video Card: NVIDIA GeForce GTX 460
Video Mode: 1280 x 1024 x 4294967296 colors
Video Card Driver: nv4_disp.dll
Driver Version: 6.14.13.0623
Built-in memory: 3289 MB
Free memory: 257 MB
Memory available to Photoshop: 1677 MB
Memory used by Photoshop: 69 %
Image cache levels: 4
Serial number: xxxxxxxxxxxxxxx
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS4\
Temporary file path: C:\DOCUME~1\xxxxxx\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 233.7G, 145.7G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
ACE.dll ACE 2008/08/27-18:10:41
AdobeLinguistic.dll Adobe Linguisitc Library 4.0.0
AdobeLM.dll AdobeLM 3.0.11.10077 53.352460
AdobeLM_libFNP.dll FLEXnet Publisher (32 bit) 11.5.0.1 build 57427
AdobeOwl.dll Adobe Owl
AdobeOwlCanvas.dll Adobe Owl Canvas
AdobePDFL.dll PDFL 2008/08/20-20:15:08
AdobeUpdater.dll Adobe Updater Library
AdobeXMP.dll Adobe XMP Core
AdobeXMPFiles.dll Adobe XMP Files 4.2.2 53.352624
AdobeXMPScript.dll Adobe XMP Script 4.2.2 53.352624
adobe_caps.dll Adobe CAPS 2,0,99,0 2.135373
adobe_epic.dll Adobe EPIC 3.0.1.10077 53.352460
adobe_eula.dll Adobe EPIC EULA 3.0.1.10077
AFlamingo.dll AFlamingo
AGM.dll AGM
ahclient.dll AdobeHelp Dynamic Link Library 1, 3, 12, 0
aif_core.dll AIF 1.0
aif_ogl.dll AIF 1.0
amtlib.dll AMTLib 2.0.1.10077 53.352460
amtservices.dll AMTServices 2.0.1.10077 53.352460
ARE.dll ARE 2008/08/27-18:10:41
asneu.dll AsnEndUser Dynamic Link Library 1, 6, 0, 8
authplay.dll
AXE8SharedExpat.dll AXE8SharedExpat
AXEDOMCore.dll AXEDOMCore
Bib.dll BIB
BIBUtils.dll BIBUtils
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2008/08/27-18:10:41
data_flow.dll AIF 1.0 53.352475
ExtendScript.dll ExtendScript
FileInfo.dll Adobe XMP FileInfo 4.2.2
FNP_Act_Installer.dll FLEXnet Publisher (32 bit)
icucnv36.dll
icudt36.dll
image_flow.dll AIF 1.0 53.352475
image_runtime.dll AIF 1.0 53.352475
JP2KLib.dll JP2KLib 2008/06/11-20:19:53 53.100857 53.100857
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
MPS.dll MPS 2008/07/07-10:33:04 53.350311 53.350311
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS4 CS4
Plugin.dll Adobe Photoshop CS4 CS4
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 1.0.0.73
PSArt.dll Adobe Photoshop CS4 CS4
PSViews.dll Adobe Photoshop CS4 CS4
registration.dll Registration
SCCore.dll ScCore
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System
WRServices.dll WRServices
Installed plug-ins:
3D Studio 11.0
ADM 3.11x01
Accented Edges 11.0
Angled Strokes 11.0
Average 11.0
BMP 11.0
Bas Relief 11.0
Camera Raw 5.0
Chalk & Charcoal 11.0
Charcoal 11.0
Chrome 11.0
Cineon 11.0
Clouds 11.0
Collada 11.0
Color Halftone 11.0
Colored Pencil 11.0
CompuServe GIF 11.0
Conté Crayon 11.0
Craquelure 11.0
Crop and Straighten Photos 11.0
Crop and Straighten Photos Filter 11.0
Crosshatch 11.0
Crystallize 11.0
Cutout 11.0
Dark Strokes 11.0
De-Interlace 11.0
Dicom 11.0
Difference Clouds 11.0
Diffuse Glow 11.0
Displace 11.0
Dry Brush 11.0
Embed Watermark 3.0
Entropy 11.0
Extrude 11.0
FXG 11.0
FastCore Routines 11.0
Fibers 11.0
Film Grain 11.0
Filmstrip 11.0
Filter Gallery 11.0
Fresco 11.0
Glass 11.0
Glowing Edges 11.0
Google Earth 4 11.0
Grain 11.0
Graphic Pen 11.0
HDRMergeUI 11.0
Halftone Pattern 11.0
IFF Format 11.0
Ink Outlines 11.0
Kurtosis 11.0
Lens Blur 11.0
Lens Correction 11.0
Lens Flare 11.0
Lighting Effects 11.0
Liquify 11.0
MMXCore Routines 11.0
Matlab Operation 11.0
Maximum 11.0
Mean 11.0
Measurement Core 11.0
Median 11.0
Mezzotint 11.0
Minimum 11.0
Mosaic Tiles 11.0
Multiprocessor Support 11.0
NTSC Colors 11.0
Neon Glow 11.0
Note Paper 11.0
Ocean Ripple 11.0
OpenEXR 11.0
PCX 11.0
PNG 11.0
Paint Daubs 11.0
Palette Knife 11.0
Patchwork 11.0
Paths to Illustrator 11.0
Photocopy 11.0
Photoshop 3D Engine 11.0
Picture Package Filter 11.0
Pinch 11.0
Pixar 11.0
Plaster 11.0
Plastic Wrap 11.0
Pointillize 11.0
Polar Coordinates 11.0
Portable Bit Map 11.0
Poster Edges 11.0
Radial Blur 11.0
Radiance 11.0
Range 11.0
Read Watermark 3.0
Reticulation 11.0
Ripple 11.0
Rough Pastels 11.0
Save for Web & Devices 11.0
ScriptingSupport 11.0
Send Video Preview to Device 11.0
Shear 11.0
Skewness 11.0
Smart Blur 11.0
Smudge Stick 11.0
Solarize 11.0
Spatter 11.0
Spherize 11.0
Sponge 11.0
Sprayed Strokes 11.0
Stained Glass 11.0
Stamp 11.0
Standard Deviation 11.0
Sumi-e 11.0
Summation 11.0
Targa 11.0
Texturizer 11.0
Tiles 11.0
Torn Edges 11.0
Twain Acquire 11.0
Twain Select 11.0
Twirl 11.0
U3D 11.0
Underpainting 11.0
Vanishing Point 11.0
Variance 11.0
Variations 11.0 (11.0x001)
Video Preview 11.0
WIA Support 11.0
Water Paper 11.0
Watercolor 11.0
Wave 11.0
Wavefront|OBJ 11.0
Wind 11.0
Wireless Bitmap 11.0
ZigZag 11.0
Plug-ins that failed to load: NONE
Flash:
Connections
Kuler
Installed TWAIN devices:
WIA-hp officejet 6100 series
hp officejet 6100 series TWAIN -
I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file". What do I need to do to open my NEF files?? Thanks.
Thanks for the quick reply, CP
FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop. Beyond the metadata, here are no fonts or text in the file.
1. I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...". The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files. By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
2. I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF. Same problem. Turn ON Maximize Capability and it works. As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
3. I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem. Windows and Adobe progs are all updated. Saving to a different HDD has no effect.
The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem. My guess it is a bug in PSD processing routines.
If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
Thanks again -
this was supplied by Ann Shelbourne.
Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".
These files will often open in Photoshop 7.0.1 or in CS1 but not in CS2.
The trouble may be caused by bad dates in the EXIF data and can originate from an incorrectly-programmed digital camera; or from a scan that was created after after Jan1 of this year (because of a known bug in some scanner software).
If someone runs into the "Could not complete your request because of a program error" problem, and does not have CS1, try opening the Tiff in TextEdit.
The EXIF data is right at the top. Check the EXIF data for bad creation dates and change any incorrect ones there.
Save and close; and then the file will probably open in CS2 without a murmur.> If iPhoto causes problems why not open the images from the Finder?
I get the error if I open a file from within iPhoto using "OPen in external editor" and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
I get the error if I do "Show file" in iPhoto to see the file in the Finder. Then, if I double-click and it opens in PS, and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
> And with »save it anywhere« You indicate that You use the Save As-command?
Right. -
when I open a raw file (NEF Nikon 7100) and apply setting then click save, I get an error ( could not complete your request because of a program error ). Ideas?
Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos. -
"Could not complete your request because of a program error" upon Open
Hi,
I've spent over 2 hours on the phone with Tech Support trying to troubleshoot the following error: Could not complete your request because of a program error. This error occurs when I open Photoshop CC, try to open a file, and try to open the performence settings. I am running Photoshop CC, Mac OS X 10.8.4.
Here is basic system information:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Any Ideas??
Thanks!!!I am getting the same error message (Could not complete your request because of a program error) except it happens whenver I try to apply a layer style. Here are the last few lines of my error log:
2014:02:01 15:19:28 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
2014:02:01 15:19:37 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
2014:02:01 15:20:38 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
2014:02:01 15:31:14 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
2014:02:01 15:32:01 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
2014:02:01 15:35:22 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
2014:02:01 15:35:57 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
2014:02:01 15:38:15 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
2014:02:01 15:38:44 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed
2014:02:01 15:39:13 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20131211.r.515/photoshop/main/photoshop/xcode/.. /sources/UPattern.cpp : 1681 : REQUIRE failed -
Photoshop CS6 version 13.0 v64
On Mac OS 10.8.5
Error Message: Could not complete your request because of a program error.
Help! My CS6 photoshop was working before I upgraded my operating system to OS 10.8.5. I uninstalled photoshop and reinstalled it. Still doesn't work. I can't do anything in Photoshop, it comes up with that error everytime I try to open a file.Hi,
Thanks for the information. I tried it and the message "Could not complete your request because of a program error." comes up when I open the program or try to do anything in the program. So when I went to edit preferences it pops the same message up. It won't let me do anything in photoshop. I am up to date on the operating system but that didn't fix it either. Any other ideas would be appreciated. I cant use photoshop on my main computer at all!
Thank you!
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