Home page always opens to bank of america website since my last update of firefox.

since my update of firefox 1 day ago, whenever I open a new page it always opens to the bankofamerica.com website. I am not a customer of theirs and have no intrest in using there site as my homepage. I have tried the old method as well as the new drag and drop method to change the homepage but it will not work.

I had this problem, too. Setting your homepage to "blank" won't do it, because none of your account settings will save when you close your browser. You will need to COMPLETELY uninstall Firefox and reinstall a whole new copy. Save your bookmarks in a word doc so you can get them back later.
I know it's a pain, and maybe someone will eventually figure out a better fix, but this works.

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Since the last update of firefox, the time has been 25 to 35 seconds to enter bookmarks or even the time it takes to page down when it used to take a few seconds. can you check why it taking so long since the update on firefox.

since the last update a few days ago of firefox, the time has been 25 to 35 seconds to enter bookmarks or even the time it takes to page down when it used to take a few seconds. can you tell me why it taking so long since the update on firefox. may another update is in order.

I have now done pretty much every suggestion that even vaguely applies in the various helpful link provided. Thanks for the ongoing help. =)
I have managed to get FireFox's start-up memory usage down to about 100,000K, however it appears that memory usage keeps creeping up the longer FireFox is open. (It seems to top out around 500,000K.) And I'm not talking open for many hours or days - but rather for minutes and possibly up to a couple hours. (Based on how long I've been fiddling with all this so far.)
On the plus side, it does not appear GreaseMonkey is the culprit since with it active or disabled this memory creep still occurs. Although having GreaseMonkey enabled definitely increases the rate of memory creep. Though once it has creeped up to 150,000+K, disabling GM does not make it drop back down to the starting 100,000K.
I should point out I run a MacBook Pro and use Bootcamp to partition the hard drive and run it as a Windows 7 PC about half the time. I am running it literally as a PC or, alternately, as a Mac depending on which hard drive I choose to load. (I'm not "windowing" it.) This problem exists regardless of whether I am using the PC or the Mac. These repairs have been made currently on the PC side, and I will attempt them all again on the Mac side. I find it odd that this enormous memory drain has occurred on 3 different computers at the same time. (The two "halves" of my home laptop as well as the PC at my work place.)

I am using Windows 7 and ever since my last update to firefox 8, the browser seems to hang up when I open a new tab from a link. This happens when I go to a news story or even when I go to your support window.

I have tried to disable all my add-on modules but it doesn't make a difference. I have run chrome alongside Firefox and can open all the tabs fine, and I can watch Firefox just spin the processing icon and never load. I can hit the reload tab a bunch of times and sometimes part of the page will appear. If I hit the refresh tab while its processing sometimes it will bring up the page.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Since the last update from firefox I can no longer see my e-mails they just come up as a blank page.If I use windows explorer as my browser I can read them ok,what is causing this?

I receive e-mails ok and can see the subject,but when I click to open all I see is a blank page.Using another browser I can access my e-mails ok

This problem can be caused by an Adblock Plus filter.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Have not benn able to open windows 7 email since your last update.

Since the last update to Firefox I can no longer open my email. When I sign on and Xfinity page opens it says, ah oh, you are not signed in, I sign in and it takes me back to Comcast/ Xfinity home. Then when I click on email it takes me back to the Xfinity sign in box. It keeps repeating this over loop over and over again. I have Windows 7 Home Premium.

You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Why do the options for a new Home page always appear first when I sign in when I already have a Home page?

The screen page for creating a new Firefox Home page always shows up first when I sign on.....but, I already have a Home page and have to click again to get there.
How can I get Firefox to go directly to my actual Home page?

Hello Kathie,
Sorry for the inconvenience that has caused to you.
Please let me know if you have tried converting any other PDF to word with Reader.
Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
Let me know if this converts fine.
Hope to hear from you.
regards,
Anubha

When I open the browser I get a extra tab besides my home page that opens. I only want my home page to open.

When I open the browser I get a extra tab besides my home page that opens. I only want my home page to open.

Extra pages can be a sign that a bad add-on has crept into your Firefox. For example, an Astromenda infection.
cor-el pointed you toward Firefox's Add-ons page, and I suggest also checking here:
Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
For further cleaning, try the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

When trying to open a link in an email, apple store page always opens

When opening a link in an email, the App store page always opens, instead of what should open.

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Pages always open last document

After installing Lion, Pages always open with the last document I worked on.
I've been to System Preference / General and unchecked the box about this new feature.
But Pages still does it. And only Pages. Not Keynote, not Numbers.
I seriously don't know what to do about this.
I don't even have a Save Application State folder in the Library.
Someone?

Hello
May you edit your signature ?
It's often useful to know the system in use to answer questions.
Your signature claims OS X 10.6.6 but it appears that you run Lion.
Yvan KOENIG (VALLAURIS, France) samedi 19 janvier 2011 20:58:24
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community

Why does my home page suddenly open up with a small page instead of full screen?

why does my home page suddenly open up with a small page instead of full screen?
== This happened ==
Every time Firefox opened
== 6/3/10

Window sizes and positions are stored in [http://kb.mozillazine.org/localstore.rdf localstore.rdf] in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder].
See http://kb.mozillazine.org/Corrupt_localstore.rdf
(caution: do not delete the localstore.rdf file in the Firefox program installation folder)
Note:
Deleting the file [http://kb.mozillazine.org/localstore.rdf localstore.rdf] will reset the customizations of the toolbars to the defaults.
You can rename ''localstore.rdf'' to '''localstore.rdf.sav''' to test if that solves it.
Then you can restore the customization by copying ''localstore.rdf.sav'' to ''localstore.rdf'' if it didn't work.

I keep getting the message You need a newer version of Pages to open this document. but I don't have an update available in app world. Now what?

I keep getting the message You need a newer version of Pages to open this document. but I don't have an update available in app world. I did the update but it doesn't seem to be registering on my macbook pro. Now I can't open any of my documents as I keep getting this message. Now what???

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

Accessing Bank of America website on Safari for pc

I have a HP laptop and I prefer to use Safari over IE. I can access the Bank of America website; but, I can't enter my passcode in the field. I can see the cursor blinking, but when I type, nothing appears and the cursor doesn't move. I don't have this issue with IE or Firefox. I tried getting support from Bank of America and they went over everything with me and stated all my settings are correct; they recommended I contact Apple since I'm not having this issue with the other browsers.
Also, when I try to Empty Cache, Safari freezes up and I have to use Task Manager to close out Safari.
Any suggestions or help?
Thank you.

Perhaps switch to a different user agent prior to visiting the site (perhaps try one of the iOS ones):
To get access to the User agents via the Develop Menu, go into your Safari advanced preferences and select "Show develop menu in menu bar":
If you can enter your password while using a different user agent, log out again, and try going in using the default 5.1.5 user agent. Does 5.1.5 perform properly with the field now?

On yahoo home page, why does the mail icon not work since they updated?

None of the stuff located on the left side of page work. To get to yahoo mail, I have to type "mail" in the search box to get the link. The home page of yahoo is just totally messed up now. I am running Firefox 33.1.1 on Linux Mint 9 if that means anything.

Hi You may need to, take ipad to Apple & Store, is it under a year old? Make an Appointment. Cheers Brian

Safari 1.3.2 - can't access Bank of America website

Since installing Safari 1.3.2 (and also the most recent security update) I can no longer access the Bank of America website. I had to switch over to Internet Explorer to get on there.

Ed R --
Welcome to Apple Discussions !
Are you saying you cannot even load that website???
Simply accessing the site works fine for me . . .
But I didn't try to log in, as I do not have an account there.
After doing the update,
did you repair permissions?

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

Home page always opens to bank of america website since my last update of firefox.

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