Home screen is completely frozen on my Apple TV. I tried to reset and the light blinks but nothing happens after that. Any suggestions?
I tried to reset and the light blinks but nothing happens after that. It won't allow me to move the cursor on the home screen. Any suggestions?
Unplug the device from power and plug it back in.
If it still fails to respond properly, connect it to a computer via microUSB and restore via iTunes.
Similar Messages
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I have been using iphone 5. Whenever I open the Game Center, The green screen of accounts comes up and it get stuck. Nothing happens after that. If anyone can help me please.
Refer to this article to delete SC files:
iTunes for Windows in Windows XP or Windows 2000 doesn't open after upgrading
http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime on Control Panel>Add n Remove Programs >highlight QuickTime, click CHANGE button, then REPAIR. -
My apple TV is not working. The light blinks but the TV only shows the apple picture and nothing happens. Any idea why?
James,
Thank you for the information. I did what you said but it is still not working. My apple box works with my wifi so I think the wife was disconnected and I can't figure out where to go to set up the wifi pass word for the apple box. Any hits would be appreciated if not my next step is to ship back the box to apple.
Thanks,
Marta -
iphone fails to turn on. The apple logo shows up but nothing happens after that
Hi Haleynichole_99!
I have an article here with some troubleshooting steps that can help you resolve this issue with your iOS device:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using the Apple Support Communities!
Cheers,
Braden -
My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?
Try this...
Restarting your device
1) Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2) Press and hold the Sleep/Wake button until the Apple logo appears.
Follow these steps to reset your device
Note: Reset your device only if it is no longer responding and the steps above do not work.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Restart / Reset
http://support.apple.com/kb/ht1430 -
my ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do
Let the battery fully drain. After charging for an hour try:
- A reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect to computer and try to retore.
- If the screen remains white and you can't trun it off then it is time for an appointment at the Genius Bar of an Apple store. You very likely have a hardware problem. -
My mac doesnt start. All i get is the gray screen with the apple and the loading icon but nothing more happens. I tried to start it in safe mode but it doesnt help. What can i do?
If you have a external USB enclosure - trying installing your hard drive in that enclosure and connect it to your usb port - restart your macbook while holding down the options key. If you Macbook boots to your desktop then you have a faulty cable. If you get the same error, then your hard drive just died on you.
good luck. -
I am simply trying to get to home screen where I can combine files, edit files, convert, etc. I had the link saved but now it's gone. logging into my account at adobe seems to be a circle of marketing adobe products...i'm just trying to use my current package. Please help.
Hi Kenny Fikes,
You can access Acrobat online services using this Link ( cloud.acrobat.com ) , although you might need to sign-in using your Adobe ID, before you can access those services.
Does that help? Please reply back for any further query or assistance.
Regards,
Rahul Tyagi -
It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.
PLEASE HELP!!!!!!!!It likely means there was still water inside it and something has now shorted out and permanently damaged one or more components. THE very worst thing you can do with wet electronics is energize them - even a small drop of water inside on any of the circuitry or electrical contacts can cause catastrophic damage.
Take it to Apple for a free evaluation, but most likely you will need to replace it. For the out of warranty fee ($269.00 USD) you will get a refurbished replacement (like new, with a factory new screen and battery). An out of warranty replacement will also re-instate your remaining warranty, or 90 days warranty, whichever is longer. -
When I try to download any application from I tune it ask to accept the new terms and condition of itune.and when I accept it it again opens the I tune but nothing happens and iPad returns back to home screen.plz help me
Try resetting your iPad and start again, sometime that clears the problem
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Was downloading the os 6.1.3 software and the iPad seems to have frozen. Have tried the off button but nothing happens. Doesn't indicate that the power is on.
Then try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Been using an Avastor HDX-800 for storage and backup, also a SUPERDISK for smaller stuff; recently the SUPERDISK does not appear on the screen, and the light blinks while you hear it spin, also the Avastor has started to have the same problem, both USB conncected, both worked well before, but both now spinning, blinking, and not showing up on the screen as before,
Interestingly they both appear in the System Profiler, but just not working the same as before
I have tried other USB ports, but the same responce,yes I did reset the PRAM, but no benefit, still the same problem
my usb devices are: keyboard, mouse, printer, SD-USB-M3, and LaCie d2 DVDRW:
the mouse and printed are plugged into the keyboard: i have tried to move, these around, and have even tried just the mouse, printer and SD-USB-M3, but still the same problem
here is a cut and paste of the current "System Profiler>Hardware>USB" (usb device tree)
USB Bus:
Host Controller Location: Built In USB
Host Controller Driver: AppleUSBOHCI
PCI Device ID: 0x0026
PCI Revision ID: 0x0000
PCI Vendor ID: 0x106b
Bus Number: 0x18
Hub in Apple Pro Keyboard:
Version: 1.22
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: Mitsumi Electric
Product ID: 0x1002
Vendor ID: 0x05ac (Apple Computer, Inc.)
HL-1270N series:
Version: 1.00
Bus Power (mA): 100
Speed: Up to 12 Mb/sec
Manufacturer: Brother
Product ID: 0x0008
Serial Number: L9J286292
Vendor ID: 0x04f9
Basic Optical Mouse:
Version: 0.00
Bus Power (mA): 100
Speed: Up to 1.5 Mb/sec
Manufacturer: Microsoft
Product ID: 0x0084
Vendor ID: 0x045e
Apple Pro Keyboard:
Version: 1.22
Bus Power (mA): 250
Speed: Up to 12 Mb/sec
Manufacturer: Mitsumi Electric
Product ID: 0x0204
Vendor ID: 0x05ac (Apple Computer, Inc.)
SuperDisk USB 120MB drive:
Version: 0.0e
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: Imation
Product ID: 0x0002
Vendor ID: 0x0718
Hub in Apple Pro Keyboard:
Version: 1.22
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: Mitsumi Electric
Product ID: 0x1002
Vendor ID: 0x05ac (Apple Computer, Inc.)
HL-1270N series:
Version: 1.00
Bus Power (mA): 100
Speed: Up to 12 Mb/sec
Manufacturer: Brother
Product ID: 0x0008
Serial Number: L9J286292
Vendor ID: 0x04f9
Basic Optical Mouse:
Version: 0.00
Bus Power (mA): 100
Speed: Up to 1.5 Mb/sec
Manufacturer: Microsoft
Product ID: 0x0084
Vendor ID: 0x045e
Apple Pro Keyboard:
Version: 1.22
Bus Power (mA): 250
Speed: Up to 12 Mb/sec
Manufacturer: Mitsumi Electric
Product ID: 0x0204
Vendor ID: 0x05ac (Apple Computer, Inc.)
HL-1270N series:
Version: 1.00
Bus Power (mA): 100
Speed: Up to 12 Mb/sec
Manufacturer: Brother
Product ID: 0x0008
Serial Number: L9J286292
Vendor ID: 0x04f9
Basic Optical Mouse:
Version: 0.00
Bus Power (mA): 100
Speed: Up to 1.5 Mb/sec
Manufacturer: Microsoft
Product ID: 0x0084
Vendor ID: 0x045e
Apple Pro Keyboard:
Version: 1.22
Bus Power (mA): 250
Speed: Up to 12 Mb/sec
Manufacturer: Mitsumi Electric
Product ID: 0x0204
Vendor ID: 0x05ac (Apple Computer, Inc.)
SuperDisk USB 120MB drive:
Version: 0.0e
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: Imation
Product ID: 0x0002
Vendor ID: 0x0718
USB Bus:
Host Controller Location: Built In USB
Host Controller Driver: AppleUSBOHCI
PCI Device ID: 0x0026
PCI Revision ID: 0x0000
PCI Vendor ID: 0x106b
Bus Number: 0x19
LaCie d2 DVDRW USB:
Capacity: 451.76 MB
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk2
Version: 0.00
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: LaCie
OS9 Drivers: No
Product ID: 0x1011
Serial Number: FFFFFFFFFFFF
S.M.A.R.T. status: Not Supported
Vendor ID: 0x059f
LaCie d2 DVDRW USB:
Capacity: 451.76 MB
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk2
Version: 0.00
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: LaCie
OS9 Drivers: No
Product ID: 0x1011
Serial Number: FFFFFFFFFFFF
S.M.A.R.T. status: Not Supported
Vendor ID: 0x059f -
Hello. I dropped my ipad, first gen, from my chair to the floor. The screen went black and I can't start it again. I have tried to hold both buttons down at the same time, but nothing happens. Any help?
You will probably have to contact Apple for repair but before you do try this:
Turn your iPad upside down on your lap and give it a hard smack on the back. -
When I touch my apps the screen blinks but nothing happens what can I do?
when i touch an app to start it, the screen blinks but nothing happens. I did refresh that didn't help. What next?
- Try resetting the iPod. Nothing will be lost..
- downoad/install a new app.
- iOS: Troubleshooting applications purchased from the App Store -
My Droid 2 has been malfunctioning lately making the phone completely uncontrollable. I have done a hard factory reset and the problem still persists. What else can i try?
We want you to enjoy the best reliability with your Droid 2 Jaxie! What specific problems are you having with the device? Is your software up to date? The latest version available is: 4.5.621.A955.Verizon.en.US. If the software is up to date, we recommend running the device in safe mode to determine if third party apps may be causing the issues. I hope this information is helpful.
http://bit.ly/IPw5jE
http://bit.ly/o5McAQ
Sincerely,
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport
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