Home Share - 2 computers, can see one library but not other?

So home sharing is on on both computers, I can see the other computers library under "shared" in iTunes. However, the other computer cannot see my library.
I have tried all the firewall things, turning home sharing off and on, closing computers down and restarting.
Both are using latest version of iTunes.
The only difference between the two is my one is also synched with my iPhone/iCloud
any suggestions please?

Hey rk6547,
Great question. In my experience, the following article provides the best steps towards a resolution when troubleshooting Home Sharing:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thanks,
Matt M.

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Hey andrikos175,
Thanks for the question, and welcome to Apple Support Communities.
You are on the right track, you'll want to AirPlay these videos to your Apple TV. If you are having issue with AirPlay, please see the following troubleshooting resources:
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http://support.apple.com/kb/HT4437
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http://support.apple.com/kb/TS4215
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Apple TV 2 Can See My Library, But Can't Connect for Home Sharing

I'm really at my last rope, so hoping someone will have mercy and be able to help here.
Symptoms:
- Go to my Apple TV 2
- Under the Home Sharing menu, select "Adam Nash's Library"
Result:
- Spinning cursor
- Cannot connect to "Adam Nash's Library". Please check that your computer is on and on the same network.
Internet access works for all devices, they all can do Netflix and Apple Store. Only one network in the house. No firewall activated on the mac.
I have multiple AppleTV units, and this has intermittently affected all of them. Periodically, I have solved the problem by taking them on / off ethernet.
Things I have tried:
- Restarting iTunes on the computer
- Turning Home Sharing on and off on AppleTV
- Turning Home Sharing on and off on iTunes
- Rebooting the computer
- Resetting the AppleTV units
- Restoring the AppleTV units
- Forcing the AppleTV units to different IP
- Forcing the AppleTV units to Ethernet instead of Airport (by plugging into Airport base stations directly)
- Swapping AppleTV units to different rooms
Nothing works.
One clue. I have three Airport Extreme base stations in the house, and this problem begain when one of them started misbehaving (would connect, but wouldn't pass through packets.) It's an Airport Extreme Base Station (Series 1). The other two are Series 4 & Series 5. I reset the misbehaving box and reconfigured it, and seems to be working fine from a networking standpoint. But once that happened, one of the AppleTVs started showing this problem.
Is there some reason that Home Sharing is hyper sensitive to the network in some way? It *seems* like what's happening is that it's seeing the iTunes Library (which is why it show's the Library name), but when it tries to connect, something is either encrypted differently or permissioned wrong.
Hoping someone can help me. Frustration is at 11.

One clue: I have found a reliable way to solve the problem when it happens.
In my network, I have the main Airport Extreme (Gen 1) which is connected to my router, which distributes IP addresses to my internal subnet. The other two AEs (one Gen 4, one Gen 5) are set to extend the network.
When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
Unfortuntely, the problem does seem to recur - but I'm wondering if it's because temporary interference leads an AppleTV 2 to try to connect to a different AE, and somehow that's mucking with the Home Sharing. Remember, internet access (Trailers, Store, Netflix) have no issues. Purely Home Sharing.
Adam

2 users on the lan can see my library but it is not shared

2 users on the lan can see my library but it is not shared

Hi, yes I have homeshare switched on on the iPad in the music section. I have switched homeshare off the back on on both devices and it has done the trick I can now play my music! Yay :-) Thanks for the help.

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Very odd behaviour with Bonjour. Up until yesterday, my macbook pro (call it A) would see my mac pro (B) - it would appear automatically in A's sidebar, I could listen to B's iTunes library on A and so on. No problem and there hasn't been for a couple of years. B could not see A - but I didn't really need it to and this wasn't an issue.
Suddenly, this morning, the situation is completely reversed. A can no longer see B at all, but B can see A.
I can connect both ways by using 'Connect', I can ping both ways, but I can't get A to discover B using Bonjour.
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I can find nothing on google or this discussions forum to explain this bizarre behaviour - most support threads seem to peter out without being resolved. Has anyone any idea what's going on please? I'm quite happy getting stuck into the command line, if that's needed.
Many thanks
David

The Macbook Pro is connected wirelessly to the router, the Mac Pro connects to the same router by ethernet.
As far as I'm aware, I'd made no changes to any of the setups (computers or router) before the problem occurred: bonjour worked fine, but in one direction only (the MBP could see the Mac Pro, but not vice versa). Now, the Mac Pro can see the MBP, but not vice versa - and this is a problem because my printer and itunes server both sit on the Mac Pro.
I've set all the firewall and security settings I could find to transparent access - and (except for the obvious difference between the wired and wireless links), the setups are identical on both computers.
By the way, I can connect to the Mac Pro easily enough and transfer files, I just can't see it via bonjour or use Screen Sharing (again the settings haven't changed since they were working!)
Many thanks
David
Many thanks
David

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I have intermittently been experiencing an issue where the Apple TV shows my iTunes library, but when I select it, no artwork appears for any of the categories (Music, Movies, etc.) If I select a category, it says it is loading, but never does. It shows the loading page for an extended period of time.
Connectivity otherwise seems fine. My iPhone/iPad remote apps still find the Apple TV, although they can not select my iMac library separately to play content through the Apple TV the way they should be able to, even though they see the library. My iMac and Apple TV are both connected by ethernet. I use an AirPort Extreme as the router, but the Apple TV has a wired connection through that router. My network/router situation has been pretty solid. I had (different) issues with my 1st gen Apple TV and as part of the troubleshooting for that totally reworked our setup and gave the computer and Apple TV both a wired connection. It didn't help that problem and I don't think it's related here.
I tried closing and re-opening iTunes, turning on and off home sharing including not pressing "done" as people here have suggested for other issues, and rebooting the computer. I tried with a MacBook Pro also, and I have the same isue. When this happens, it affects the iTunes libraries on both computers. Finally I reset the router and rebooted the Apple TV itself. It then started working again. I'm not sure which of those helped since I did them at the same time.
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Hi All,
Same issue here. Just upgraded (?) from the previous version of Apple TV, to the new Apple TV2. Like others here, my main problems seem to be with unreliable streaming from iTunes 10 on my PowerMac (Quad G5, Leopard OSX).
My original AppleTV had no issues w/the wireless network, or synching w/my PowerMac.
The network connection from the ATV2 are fine, and have no issues accessing the Apple Store (for movies, TV shows), or accessing Netflix. The access to the internet from my ATV2 is quite robust.
My problems are with keeping a constant, reliable wireless connection to my PowerMac, via an Airport Extreme wireless router.
I have tried multiple restarts, reboots, reset ATV2 to original settings, tried different wireless channels on the Airport Extreme, verified I have Home Sharing properly enabled in iTunes,etc, but no luck so far.
What I'm seeing is when I access my iTunes on my computer, I can see my library, and then if I start to "shuffle songs" I may get 1 to 3 songs to play fine, but then the music stops, and I can no longer access the music/movies/etc in iTunes any longer. When I then go to my PowerMac, it has lost most bars of signal strength on the wireless network (although all other devices show strong signal strength), and I have to Turn AirPort Off, then Turn AirPort On and I then am reconnected to the wireless network with good signal.
I then go back to the ATV2, connect to my iTunes, start my music, and then 1-2 songs later it again stops playing, and I go through this all over again.
It seems as though there is something on the wireless network between the ATV2 and my PowerMac that causes it to lose connection, and I have to manually start again. The problem is that the connection is not robust, and only lasts a few minutes.
Hope this gets solved soon.
Regards
Tom

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I've been using my Apple TV for a couple of months now with no issues. I just installed a Harmony Link, which is working fine, but now i can't play movies on Apple TV. I'm not sure if the two are related, but i happened as soon as i had it all hooked up. I can see my library and scroll through the movies, but when i select one to play it says that it's not available and to try again later. I have less than 10 devices connected to WIFI through my Airport Express, so i assume it's not that, just not sure what it is.
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2. You've probably already tried rebooting the AppleTV by pressing and holding both Down and Menu on the original remote until the white LED on the AppleTV starts flashing rapidly. Even once the main menu appears it'll take a little while before the AppleTV starts responding to the remote control (it's still busy booting).
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3. Have you tried logging out of your Apple ID on the AppleTV and logging back in? Shouldn't be necessary but it's worth a try before the next step (which is even more unpleasant):
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See if these Links for Home Sharing add any light to the problem
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===Jac
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Home Share - 2 computers, can see one library but not other?

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