Hotmail issues

I cannot sync email folders in the application for email. My gmail accounts sync without any issue.

Hello,
To my knowledge, other than using a different email service, there are no workarounds to get an email service and BIS to function beyond the features in that KB. Further, you can expect extended delays for anything other than email delivery to your BB. The documented expected interval of receiving new emails on the BB is 15 minutes. All other reconciliations (including pushing Sent Items to the mailbox from the BB) operate at a lower priority both within BIS as well as (usually) at the email service provider. I've seen it take up to 24 hours for some of these other things to reconcile.
It sounds as if you've done all you can do...so I suggest waiting 24 hours to see if things reconcile in the manner documented. Further, if you search on these forums, you will find threads discussing issues and such...I have a vague recollection of some recent HotMail issues similar to what you describe, but I can't recall more specifically than that.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    For Hotmail BlackBerry users do not need have a paid service. With the upgradetion of BIS 2.5 all the BIS users will be able to use Hotmail with ease and the sync will be near real time!!!
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    tanzim                                                                                  
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