Hotsync Log does not show any information since August 2008. My Treo 755p has been syncing fine but nothing shows in the log!

Question

I just noticed that when I am done syncing, the Hotsync Log does not have any information about the most recent operation.  In fact the date of the last entry in the Log is August!  Anyone know why this is happening and how to fix this?
Thanks.
Post relates to: Treo 755p (Verizon)

Answer 1

Now I know I've lost it--I'm replying to myself!  Would you smart tech people please take a look at what I found and see if it means anything.  Thanks!
Two more clues:
1) I was searching the Palm Knowledgebase and found out where the HotSync Log file is.  When I open the file, using Explorer, this message pops up: 'To help protect your security, Internet Explorer has restricted this web page from running scripts or ActiveX Controls that could access your computer.  Click here to...'  If I allow it to run, the screen blinks but nothing seems to change.  If I close the Log file and reopen it, it happens again.  How can I stop this from happening to the file?  Could this be the problem?
2) The Knowledgebase Article below tells how to create a new 'fake' log file to 'fool' the HotSync Manager.  So I renamed the original log file, then created the new file as instructed.  Then I did a HotSync.  After the HotSync completed successfully, I opened the HotSync Manager and there is my new 'fake' log file that has only the words I typed into it when I created the file. Nothing in the Log about the operation at all! 
Article ID: 38959   What does the error that ends with 'HotSync.log is missing' mean and how do I fix it?
The HotSync Manager is very particular: if it doesn't find things exactly as it expects, it won't work. One of the things it has to find in the right place is the HotSync log, a file where the HotSync manager records everything it does. See How can the HotSync log help me to troubleshoot HotSync problems? for more information about this file.
When you get this error, your HotSync Manager can't find the HotSync Log. This prevents you from performing a HotSync operation. Luckily, the HotSync Manager isn't too bright. Give it any file called HotSync.log and it will be happy again.
The easiest way to give it what it expects is to create a new text document, rename it, and put it in the folder where the HotSync Manager expects to find it. Here's how:
Launch the Windows Notepad. You can usually get to it by clicking on the Start Menu, choosing Programs, then Accessories and finally Notepad.
Type some text. You can type anything you want, as long as there's at least one character in the Notepad document.
From the File menu, choose Save As.
In the Save dialog, navigate to your user folder in the Palm or Handspring folder (find your user folder).
Name the document HotSync and click Save.
Launch Windows Explorer. You can get to it by double clicking on My Computer or by clicking on the Start Menu, choosing Programs and then Windows Explorer.
From the Tools menu, choose Folder Options.
Click on the View tab.
Uncheck the box next to Hide file extensions for known file types.
Navigate to your user folder.
Right-click once on the HotSync.txt document, and select "Rename" from the menu. Rename the file HotSync.log
Attempt another HotSync operation. If you still get the "HotSync.log is missing" message, contact Handspring.
Article ID: 38959 Article Type: Error, Troubleshooting, How To Date Created:  Sunday, December 12, 2004 9:10:17 AM Date Modified:  Friday, April 20, 2007 4:03:38 PM Relevant products:  Treo 300, Treo 180, Treo 180g, Treo 270, Visor Edge, Visor Neo, Visor Pro, Visor Platinum, Visor Prism, Visor Deluxe, Treo 90
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)