How can customer enhance standard services delivered from SAP with add..

Dear colleagues,
could somebody tell me, how can a customer enhance the standard enterprise services delivered from SAP with their additional customer fields? I heard there is a XI-enhancement concept which should be use and it is without modification.But I could not find any concrete  document describing this enhancement processing.
Please advise.
Thanks in advance,
Hongbo  Li

Hi,
I have similar requirement, did you find some thing on this?
Regards

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