How can I cancel my creative cloud now?

How on earth do I cancel the subscription for Creative Cloud?

Hi Jocelyn Case,
Please refer the article: Cancel your membership or subscription | Creative Cloud.
Regards,
Romit Sinha

Similar Messages

How can I cancel my creative cloud subscription?

I would like to cancel within the first month to get a full refund because this product is not for me. How do I go about this?

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How can I order the Creative Cloud $29.99 upgrade on a tax-exempt status?

How can I order the Creative Cloud $29.99 upgrade on a tax-exempt status? I notice that it says "plus tax" now and since my employer has a tax-exempt status, it needs to be ordered without that charge.

Tax-exempt purchases cannot be made on the online Education Store. To place a tax-exempt order, contact an authorized education reseller.
Find an education reseller.

Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

I can't cancel my creative cloud membership.Links and phone number don't work. PLEASE HELP, I WILL NOT PAY THE NEXT INVOICE!!!

I can't cancel my creative cloud membership.Links and phone number don't work. PLEASE HELP, I WILL NOT PAY THE NEXT INVOICE!!!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How can I remove the creative cloud license which I added it by accdient?

How can I remove the creative cloud license which I added it by accdient?

You can canel A CC plan within 7 days from your account. Otherwise contact support by web chat.
Mylenium

I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

WOrks no different - download the CC app and take it from there.
Mylenium

How can I transfer Adobe Creative Cloud license to another Adobe ID?

How can I transfer Adobe Creative Cloud license to another Adobe ID?
I need to transfer a new Adobe Cloud license from our main Adobe ID to another Adobe ID we created as they need to be managed separatly.
Thanks for your help
Gadi

Following up, David answered this question via PM:
"This kind of process wouldn't apply to Creative Cloud because ownership works differently. I was looking here http://www.adobe.com/misc/terms.html in the 6. Use of Service and Materials section and noted it does reference the service as being non-transferable."
So with Creative Cloud for Individuals the memberships can't be transferred – but (per this related thread) you can easily move memberships around between users with Creative Cloud for Teams instead:
http://forums.adobe.com/thread/1315010

How can I use the Creative Cloud without having a Credit Card? Why are there no other possibilities?

How can I use the Creative Cloud without having a Credit Card? Why are there no other possibilities?

Hi @DRB1961,
I do not think the Zeen will work if you no longer have the C510 printer. The printer is necessary to ensure the Zeen is up to date. The Zeen is simply not a standalone device, it is a component of the printer. I can not say this with certainty that it will not work, so it is worth trying to reset the Zeen to finding out for sure.
When you see this message, "must dock the Zeen to the printer to continue", can you access the settings using the 3rd icon above the touch screen? If so we can do a factory reset, if not there is no other way I can think of to bypass this message.
I just tried a reset on a Zeen I have access to, after the initialization, it prompts me to attach the Zeen to the printer to continue with product setup. it appears my original speculation was correct. No, you can not use the Zeen without the printer.
Clicking the thumbs up below helps show me that you are grateful of my efforts If you have any additional questions, I am happy to help.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Can I cancel my creative cloud plan but keep typekit?

Is it possible to cancel my creative cloud plan but maintain my current typekit account?
I've had my Typekit plan since before Adobe purchased them, once I signed up for Creative Cloud the plans were combined.
I now no longer need my CC account but I still need to maintain my Typekit account in order to continue to support existing websites.
I can't find any info on this as a procedure or any obvious was of achieving this through the CC interface.
Any help much appreciated.

Hey N1cco_L,
We're happy to hear that you want to keep using Typekit! It is possible to change your account to a standalone Typekit Portfolio plan, but takes some assistance from our engineering team right now.
I think I have just replied to a support email from you, but if not: please send the Adobe ID that you use for Typekit to [email protected] so that we can get this taken care of for you.
Best,
-- liz

How can I change my Creative Cloud order to new, cheaper offer?

I just bought a Creative Cloud membership two months ago, and now suddenly I could get it almost half prise. It's awfully bad to pay almost 300€ just because I was a early bird, and still suffering the same hick-ups as the new members.
I have pretty new Production Premium CS5 paggage, and I could have lived with it, unless my new way of working different offices during the week.
How can I change my Creative Coud order to new, cheaper one (36,89€/m) without penalty of the rest of the year?

Hi katrikuu
I noticed you had an educational version of Production Premium CS5 registered. Unfortunately, the offer pricing is not available to Education, OEM or volume licensing customers as per the terms of the offer: https://creative.adobe.com/plans
If you have other Creative Suite software that may qualify, please let me know.
Kind regards
Bev

Can I cancel my Creative Cloud membership and still use Photoshop on my computer?

I have the month-to-month Creative Cloud membership and am curious if I would be able to cancel my Creative Cloud membership and still have access to everything still involved with my Photoshop downloaded onto my computer?

If you have licensed versions of software that you purchased separately from your Cloud subscription you can still use them. There is a chance that the Cloud will have taken over for them in which case you may have to uninstall, clean things up, reinstall.

How can I subscribe to Creative Cloud with a monthly plan?

Hi, I'm an Italian student and I need Creative Cloud for just a month.
What have I to do?
Thank

Hi Sabino,
The trial version of the software is good for 30 days. So you can simply install the Creative Cloud and use any software for a month.
If you have purchased a subscription and need to cancel it, please refer the KB : http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How can I remove a Creative Cloud Free membership from my account?

Thanks in advance for any help.
I have Creative Suite 6 installed.
I started to use CC and decided I didn't want it anymore, so I let the account lapse this month.
The computer automatically switched now to a Creative Cloud Free membership, but how can I remove this?
Now when I launch Acrobat, for example, it asks me to renew my subscription. Well, I don't want to!
Help!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
You MAY need to uninstall the Cloud and run the Cleaner
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
You MAY also need to deactivate your old software and reinstall and activate again
-Cloud takes over https://forums.adobe.com/thread/1584746

How can I view my Creative Cloud Files on my iOS device?

Hi All, I recently turned on file sync in my Creative Cloud app, and like the WEB UI overall. I'm considering permanently switching to CC from Dropbox. The one thing I can't seem to find is a CC iOS application. Are we seriously expected to browse our files via mobile device on a browser? There is no app?
Excerpt from Adobe Site:
"Your Adobe Creative Cloud account comes with online storage so that your files are available to you anywhere and on any device or computer. You can preview many creative file types directly in a web browser on your computer, tablet, or smartphone. These file types include: PSD, AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, Ideas, and others."
Edit: I just tried using the file explorer via Safari and Chrome on my iPhone 5s and the scrolling is completely broken, I can only see the first few folders, and am unable to scroll down for the rest.

1. I'll make sure to do that
2. The Touch Apps do not help me with the functionality I am looking for.
3. I contacted Adobe Support and received no help, transcript below:
General Info
Chat start time
Jun 9, 2014 1:25:10 PM EST
Chat end time
Jun 9, 2014 2:01:47 PM EST
Duration (actual chatting time)
00:36:37
Operator
Nalini
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with 'Nalini'
Bart: hello?
Nalini: Hello! Welcome to Adobe Customer Service.
Nalini: how can i help you
Bart: Hi, I am trying to access my Creative Cloud files as outlined in http://helpx.adobe.com/creative-cloud/help/sync-files.html via my Apple iPhone but the feature is broken.
Bart: I cannot scroll through my files
Bart: Is there, or will there be a mobile application in order to access these files correctly?
Nalini: okkk
Nalini: give a min
Nalini: which application are you trying to access through your mobile
Bart: Creative Cloud Files
Nalini: hi you wont be able to use this feature on your i phone
Nalini: 'for this you have to use a desktop or laptop
Bart: But you website clearly states that this is available on any mobile device:
Bart: http://helpx.adobe.com/creative-cloud/help/sync-files.html
Nalini: ok let me double check this
Nalini: what is the extension of the file you are trying to view
Bart: I'm not trying to view any files in particular, I am just trying to browse through the files via my device and I cannot even scroll down.
Bart: Navigating through this site via mobile device seems to be broken, I have tried both Safari and Chrome on my iPhone.
Nalini: ok ,,,.
Nalini: do you see a scrol bar or you dont even see a scroll bar
Bart: I can see a scroll bar but the site will only allow me to scroll down 3 or 4 folders, the rest of the folders are cut off and not accessible.
Nalini: ok ...
Nalini: could you please try to scroll with two fingers as it s not the problem with the abobe product
Bart: I have tried with two fingers, it's still not functioning. It a problem with the way the web page was designed to function on a mobile device.
Nalini: its not the problem with adobe product
Bart: Is this the extent of your support?
Nalini: this is not in our support boundry
Bart: So you are telling me that you can access Creative Cloud Files with 5+ folders via iPhone 5s and you are able to scroll and view all folders?
Nalini: adobe product are html 5 supported product
Nalini: so this is not an isue from our end
Nalini: you can once seek help from apple store
Bart: But you have not actually tested it? So you don't know if there is a bug correct?
Nalini: yes but all the adobe product are as i said html 5 suppoted
Nalini: so it will not give you an error in scrolling
Bart: But you have not tested it, so you don't know if there is a bug right?
Bart: There could be a bug in the html but you don't know that do you?
Nalini: taht can be
Nalini: that*
Bart: Ok, well this is the issue I'm reporting
Nalini: okkk..
Nalini: will report this to my managment
Nalini: is there any thing else i may help you with
Bart: I guess not
Nalini: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!

How can I cancel my creative cloud now?

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