How can I change my Pay As You Go number to my new Pay Monthly contract, please?

Hello, Just yesterday I activated my new EE Pay Monthly contract/plan. I got a new number with it.I would like to keep my old number, which I got with my EE Pay As You Go plan. How can I change the number, please? Thanks and kind regards,Andy


You have three options available.
Speak to the upgrades and retentions department.
Go into a EE store.
Go through a third party, like Carphone Warehouse for example.
If you know which PAYM SIM you would like, going into store would be the easiest option. You will be given a new PAYM SIM and your number will be moved from PAYG to PAYM within 24 hours. However, the only downside to this is; you can not cancel if you change your mind.
However, you can cancel within 14 days if you change your mind and you have upgraded over the phone. You will have to wait for the SIM to be delivered through the post.

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