How can i change the region for the printer all in one

Hp Deskjet 3050 series J610.
Error: Non Compatible Cartridges
i bought a printer all in one in mexico border, this had a 122 cartridges, but now i bought a new cartridges 61 in texas.
i install it but when i send to print appear a error that show "Non compatible cartridges", so i check them in HP site, the numbers are different like mexico and US, but the HP part number are the same for both, so i try to fix the problem i found a solution tha say that required change the region for the printer.
How can i do this?
Thanks.

Welcome to the HP Forum!
mrmartin wrote:
Hp Deskjet 3050 series J610.
Error: Non Compatible Cartridges
i bought a printer all in one in mexico border, this had a 122 cartridges, but now i bought a new cartridges 61 in texas.
i install it but when i send to print appear a error that show "Non compatible cartridges", so i check them in HP site, the numbers are different like mexico and US, but the HP part number are the same for both, so i try to fix the problem i found a solution tha say that required change the region for the printer.
How can i do this?
Thanks.
You will have to contact HP to have the region for yourr printer changed. A representative will explain how to do it.
Kind regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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