How can I contact adobe? Elements will not open and it tells me to contact adobe, but I can find no successful way to do so

I cannot open elements.  I get a message to restart my computer and if this doesn't work to contact adobe.  Numerous restarts have not worked and I have been trying for 3 days to reach Adobe with no luck.  I cannot get through online and when calling the customer support phone number, I spent 2 1/2 hours listening to music on hold and gave up without ever hearing a human voice.  This is ridiculous!  Can anyone help?  I really need to be able to use the software.

This is the photoshop elements forum and PSE is not part of the cloud. I would suggest that for Muse you should ask in the Muse forums:
Help with using Adobe Muse CC

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