How can I convert a pdf file to a world file?

I have been trying for the past hour to export a pdf file so that it can be converted to a word file, and no one seems to
be of help.

Dear Sara,
I renewed my Adobe Account sometime in May 25th, giving my Mastercard number.
This I did under my email [private information removed]. I was
told that it was a annual fee. My main object was to be ale to convert pdf files to word
files. I cannot understand why I do not have an active subscriptionn to ExportPDF. If
by chance it was construed for some other Adobe service, please have it transferred to
the ExportPDF.
At the moment it is most necessary that I can make this conversion, due to a
deadline.  Most gratefully,  Prof. Israel J. Katz
P.S. I have a chat record with "Subhabrata" I was told that my payment of !9.95 would
cover the entire year. I can sent you the chat record for your files.
You wrote today:
I checked into your account, and see that you don't have any active subscriptions to ExportPDF. Is it possible that you signed up using a different email address than the one you use here in the forums?
Best,
Sara

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