How can I deactivate a product after uninstalling it?
I need to deactivate a copy of Elements 9 on one computer, but ended up uninstalling it.
You will need to contact activation support:
http://www.adobe.com/products/activation/
Similar Messages
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How can I deactivate a product on a computer that's been stolen?
How can I deactivate a product on a computer that's been stolen?
Yes, it will but you can still install it on 2 machines. In case you face any issues, you can contact adobe support anytime.
As per adobe policy, we cannot issue a new serial number for such issues. -
How can I reload photoshop cc after uninstalling because of crash
how can I reload photoshop cc after uninstalling because it kept crashing and wouldn't stay on the desktop
You've been very terse. Won't it just reinstall?
If not, Adobe makes a cleaner tool that does a more thorough job than the installer...
http://www.adobe.com/support/contact/cscleanertool.html
-Noel -
How can I deactivate Creative Cloud after windows crashed?
Good morning everyone,
Ive following issue that my Second PC crashed and Windows restored itself. Unfortunately it deleted half of the creative cloud programms. My issue is now that i cant reeinstall Photoshop and Aftereffects because it always says that all license are already in use. So is there any way to delet ore log myself off a license without the program beeing installed anymore.
I would be realy thankfull for any help.
Cheers
Forster FHi Forster,
Welcome to Adobe Forum,
The CC has been activated twice, so please perform the steps as mentioned earlier, when you will launch & try to sign in after install, it will ask you to deactivate from previous machine.
There will be an option to deactivate it from there also, if your previous machine are un accessible then you can choose the option to deactivate from here & henceforth it will allow to sign in & activate.
Please let us know if it worked.
Regards,
Rajshree -
How can I deactivate a product from a computer that is dead?
Hello,
I am trying to install my Design Suite Premium onto a new computer. The only problem is that the 2 computers I installed it on are dead. I cannot even turn them on - one is a hard drive problem, the other was a 12 year old computer that will not turn on. Can you please help? Thanks,You need to contact Adobe Support thru chat and ask them to reset your activations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
How can I deactivate when Acrobat Pro XI wont load?
I installed a purchased upgrade of Acrobat Pro XI on this computer but all I now get is a screen headed 'Sign in Required' inviting me to register my trial version but providing no links to do so.
Much of Acrobat XI Pro did not work.properly but Adobe tells me I don't have sufficient memory despite the required 1GB being installed.
An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
I am directed here to get a user to do Adobe's work.
What follows indicates Adoobe sens emails from non.valid addresses.
Mail System Error - Returned Mail
From: Mail Administrator <[email protected]> | Date: 25/09/2013 3:47 PM | Email
To: John Face<[email protected]> View message details
Attachments: Part_0 (350b) (350b)
This Message was undeliverable due to the following reason:
Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.
Recipient: <[email protected]>
Reason: No such user - psmtp
Please reply to <[email protected]>
if you feel this message to be in error.
Causes nothing but problems.
Just posted on your forums
3:39 PM 25/09/2013
http://forums.adobe.com/post!input.jspa?containerType=14&container=4714
How can I deactivate when Acrobat Pro XI wont load?
I installed a purchased upgrade of Acrobat Pro XI on this computer but all I now get is a screen headed 'Sign in Required' inviting me to register my trial version but providing no links to do so.
Much of Acrobat XI Pro did not work.properly but Adobe tells me I don't have sufficient memory despite the required 1GB being installed.
An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
I am directed here to get a user to do Adobe's work.
http://forums.adobe.com/thread/1303366
From: Adobe <[email protected]>
To: [email protected];
Subject: Reuse content making tedious work easier
Stop retyping and start reusing.
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Stop retyping and start reusing. Acrobat XI puts an end to the
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See how
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZS
It?s a breeze to reuse what you need from PDF files with Acrobat XI.
When you need to grab important content from inside a PDF or reuse the
whole thing, Adobe(R) Acrobat(R) XI software makes it easy to convert
PDF documents to Microsoft Word, Excel, and PowerPoint?with no
retyping and minimal reformatting.
As simply as saving a file, you can get just what you need and get
back to more important work.
See how >>
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZT
PC magazine Editor's choice 2012
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#Acrobat
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PCmag.com Editors' Choice logo is a trademark of Ziff Davis, Inc.
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Adobe, the Adobe logo, the Adobe PDF logo, and Acrobat are either
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(C) 2013 Adobe Systems Incorporated. All rights reserved.
This is an advertising message from Adobe Systems Pty Ltd, its
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If you'd prefer not to receive email like this from Adobe in the
future, please click here to unsubscribe. Alternatively, you may
mail your unsubscribe request to:
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UNSUBSCRIBE
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Adobe Systems Pty Ltd
Tower 2, Level 27, 201 Sussex Street
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Attn:
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Your privacy is important to us. Please review Adobe's online Privacy
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For customer service issues please visit our web site at
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This email has been sent to [email protected]
Message was edited by: OQOroger to indicate Adobe uses invalid addresses to customers who have already purchased the subject productYou can refer to :
Acrobat Learn & Support
Installing, uninstalling Acrobat X | Mac OS
Adobe Acrobat X Pro * Activation and registration
http://www.adobe.com/content/dam/Adobe/en/accessibility/products/acrobat/pdfs/acrobat-xi-p ro-accessibility-best-practice…
They are useful resources.
Regards
Rajshree -
How can I control the Product Category in the Pre-select screen
Dear ,my expert :
I work in ROS scenario . In my case ,the supplier can select Product Category A, Product Category B,and Product Category C when they filled the data in the registration scren . And the purchaser A just is responsibility for the Product Category A ,and the purchaser B ,C are the same situation .
So ,my question is :
1,How can I control the Product Category in the Pre-select screen? I mean that the Purchaser A can just select the Product Category A in the Pre-select screen .
2,You know the supplier select two category is one BP in the system ,So if the purchaser A accepe the supplier ,the purchaser B will find the status is "accepted ",So the purchaser B will be confused about it .
SO ,in my case ,any one has the suggestions ,any link welcome .
Bestregards
alexHi Alex,
As per standard SRM solution, this is not supported. Purchasers who accept new suppliers, accept them on the whole and not for any specific product category. There is no such thing as Purchaser being responsible for specific prod category in ROS.
What you could do however is to build a custom workflow to achieve it. You could have category approvers after the purchaser has accepted the supplier. Based on the category provided by the supplier in the reg form, you could route these suppliers to appropriate category approvers.
Regards,
Nikhil -
How can I deactivate a computer I no longer own from iTunes?
How can I deactivate iTunes from a computer I no longer have?
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
How can I deactivate Adobe apps that were installed on a computer that is no longer available?
How can I deactivate Adobe apps that were installed on a computer that is no longer available? I have a Creative Cloud membership, and I want to deactivate a device that is no longer available. I would have thought that there would be an option to deactivate all devices somewhere in My Account, but I can't find it.
Hi acornies,
There is no such option readily available under which you are able to deactivate the product on all the devices . As per the EULA , you are able to install the product on two machines only and once you try to have the product installed on a third machine that would provide you with an error message and an option to deactivate the products on all the previous installation .
So , if the machine that you would be installing the product onto is going to be your third machine , you will be getting an error message that you have reached your activation limit and there would be a button to click on continue to deactivate all the prev installation .
Please let me know if this works for you .
Regards,
Kartikay Sharma -
How can I deactivate Adobe photoshop elements 9 when its un-installed?
How can I deactivate Adobe photoshop elements 9 when its un-installed? I told my husband I had to get it off the third computer but he trying to help me did not deactivate it before he un-installed it!!!!
Now what? I am only using this on 2 computers and I'm told I am using it on a 3rd and I'm not.
How can I fix this?
It wont work on the 3rd one anyway because its so old and limited it crashes every time I try. But I need this on my 2 good computers.One way could be to reinstall it on the third computer and then deactivate it and uninstall it.
If that doesn't work out or if you'd rather try this route it should work... contact Adobe Support either by chat or via phone and they should be able to help. Chat is usually 24/7
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/ -
How can I deactivate LR 4.1?
How can I deactivate Lightroom 4.1? There's no entry in the Help column and I can't find one anywhere else. I already have two copies running so I need to deactivate one. A ny help will be appreciated.
Cheers
JoseThere is no way.
You're allowed to have two copies, if you don't run both simultaneously. It's an honour system, which means that there is no software control over how many you have. Just uninstall to bring yourself down to two copies.
Hal -
How can I deactivate an iPhone 5 and then activate it on a current prepaid plan?
My son left his iPhone 5 when he moved saying he didn't want it. (teen temper tantrum) After 6 mos we might as well get some use out of it since we paid for it. How can I deactivate it (it has been restored to factory default) and then activate it on my current prepaid plan with my number?
I have no passwords/icloud/apple id information and won't likely get it from him. Is there another option? Thanksmissgen, as a mother of a 16 year old, I know all about temper tantrums. Let's not let that device go to waiste. You can hard reset that device by connecting it to a computer with iTunes downloaded to it. Once you connect the device, it will open iTunes. You will be provided with the option to "Use Recovery Mode." For your convenience, I've provided a very helpful link with the steps to reset that phone's password: http://support.apple.com/kb/ht1212
Once the password has been reset, you can master that reset that device in Settings>General>Reset>"Erase All Content & Settings"
I trust that these steps are helpful to you. Keep us posted. We're standing by to further assist you if needed.
LasinaH_VZW
Follow us on Twitter @VZWSupport -
My computer crashed; how can i activate my product on my new computer
My computer crashed; how can i activate my product on my new computer
thnxwim laporte
What version of Premiere Elements do you have and on what computer operating system was it running on and will it be running on?
On how many computers do you already have this same purchased activated serial number? Assuming just the computer that crashed?
If just that one crashed computer, then just install the program from your installation files or installation disc.
But, make sure your installation files or installation disc for the crashed computer will be supported by the new computer.
If you already have the same purchased activated serial number on two computers (crashed and another one), then you will need to deactivate
this purchased activated serial number for the other non crashed computer before trying to install on the new computer.
We can give you more details on Deactivation once we know the program version.
Adobe allows the purchased activated serial number on no more than 2 of your computers. And you cannot use them at the same time.
Please review. If any questions or need clarification, please ask.
Thank you.
ATR
Add On...If more sorting out is required, then Adobe will need to do it since it is the only one to take care of activation issues. We are not Adobe.
Rather user to user forum. -
Neues Mainboard- Wie lösche ich die Lizenz auf dem 'alten' Computer - New Mainboard. how can I deactivate the lycence from my old Computer ?
Please help- no adaquate adobe-support available !markus u
What version of Premiere Elements is still installed activated on the old computer (what is your old operating system)?
What version of Premiere Elements are you going to install and activate on your new computer (what is your new operating system)?
Before you do anything, how many of your computers now have the same Premiere Elements purchased/activated serial number installed on them - just that one old one?
The answers to the above might help us to help you so that you do not have to contact Adobe.
We are not Adobe, rather user to user.
ATR -
Have multiple accounts, how can I move all products into one account?
have multiple accounts, how can I move all products into one account?
Backup Software Recommendations
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
Synk Pro
Tri-Backup
Others may be found at VersionTracker or MacUpdate.
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.
Or you can simply use the Restore option of Disk Utility to clone the drive to the backup:
Clone using Restore Option of Disk Utility
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
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