How can I deactivate an old computer that I know longer have?
How can I deactivate an old computer that I know longer have? I own two computers and Adobe permits two computers on a subscription. However, when I bought my third new computer and didn't deactivate my old computer, I did not notify Adobe. Now, there is a message saying that I must deactivate the old computer to register the new computer. I don't know how to do this. Can anyone help?
You cannot yourself deauthorize a computer that's not working or to which you no longer have access. You can authorize a total of up to five systems, so unless you've hit that limit it's probably not really important that you deauthorize your dead unit now. Once you reach five total authorizations, a button will appear in your iTunes Store account that will allow you to deauthorize all your systems, so that would at that time recover the now-useless authorization.
If for some reason you really feel you need to deauthorize a system and you're not at the five-system limit, you can try contacting the iTunes Store customer support department through their Contact form (follow the on-screen instructions) and explaining the problem to them. They might be willing to clear your authorizations for you.
Regards
Similar Messages
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I had my ipod synced to an old computer that I no longer have how can i get all my stuff on the new itunes without erasing it
Most Windows users don't.
Purchase an external hard drive and use the backup software that comes with it to backup files from your computer.
Buy TouchCopy and install it on your new computer, connect your old iPod and transfer your songs to your computer. -
HT1420 How can I deauthorize an old computer that I have no access to?
How can I deauthorize an old computer that I have no access to?
You cannot yourself deauthorize a computer that's not working or to which you no longer have access. You can authorize a total of up to five systems, so unless you've hit that limit it's probably not really important that you deauthorize your dead unit now. Once you reach five total authorizations, a button will appear in your iTunes Store account that will allow you to deauthorize all your systems, so that would at that time recover the now-useless authorization.
If for some reason you really feel you need to deauthorize a system and you're not at the five-system limit, you can try contacting the iTunes Store customer support department through their Contact form (follow the on-screen instructions) and explaining the problem to them. They might be willing to clear your authorizations for you.
Regards -
HT2731 How do I deactivate an old account if I no longer have the computer?
HHow do I deactivate an old account if I no longer have the computer?
You can contact iTunes Support Advisor and request for assistance.
Please use this link: Apple Support iTunes Store Contact -
Neues Mainboard- Wie lösche ich die Lizenz auf dem 'alten' Computer - New Mainboard. how can I deactivate the lycence from my old Computer ?
Please help- no adaquate adobe-support available !markus u
What version of Premiere Elements is still installed activated on the old computer (what is your old operating system)?
What version of Premiere Elements are you going to install and activate on your new computer (what is your new operating system)?
Before you do anything, how many of your computers now have the same Premiere Elements purchased/activated serial number installed on them - just that one old one?
The answers to the above might help us to help you so that you do not have to contact Adobe.
We are not Adobe, rather user to user.
ATR -
How do I de-authorize my iTunes account on an old computer that I no longer have?
I am now maxed out with 5 authorized computers but I only have access to the last two. How can I get my account de-authorized on computers that no longer exist?
"How do I de-authorize all computers when I don't have access to all of them? "
iTunes Store: About authorization and deauthorization
"And if I do de-authorize currently active/authorized computers with the intention of re-authorizing them, do I lose any downloads or content?"
No -
I was looking at my itunes account today and I noticed it keeps a record of all my purchased songs from my itunes account. I'm wondering if there is any way to get those songs from as far back as 2004-2011 which I purchased on about 4 old computers (none of which I still have) on my current Mac and iPhone?
Yes. Go to the itunes store Click on Purchased in the Quick Links section.
Select what content you want and click the cloud icon by it to download at no extra cost -
How can I erase a photo album that was uploaded from an old computer that I don't have no more? I have other albums in the Iphone that I don't want to delete.
If you sync with the new computer it will erase the current content from the iphone and replace with the selected content of the new computer.
The pics that you have taken with the iphone should be imported regularly to your computer as you would with any digital camera. You can then organize them and sync them back to the iphone if you wish.
If you have had itunes perform a backup on the new computer, you should get the pics taken with the iphone back, but I would import them before trying anything. -
HT4527 how do I deauthorize or deactivate old computers that I no longer have?
how do I deauthorize or deactivate old computers that I no longer have? When authorizing anew computer, a message appeared that I had 4 of 5 computers activated on my home sharing network. How do I deauthorize/deactivate the computers I no longer have?
If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420 -
i lost my laptop, now i can not access my ebook. how can i deactivate my old laptop without accessing it?
Sorry, but officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications and iBooks. It's your responsibility to make backup copies (as iTunes itself advises) in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. The official statement of their policy can be found here, among other places.
For apps, look here for instructions on redownloading. For songs, movies, and videos, if you don't have a backup of your purchased items, either on external media or another computer and don't have them on an iOS device (iPhone, iPod touch, iPad), you're probably out of luck and will need to repurchase your content.
If you have your content on an iOS device, post back and someone here can help you get them restored. Otherwise you can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
Regards. -
I no longer have any of my pcs that I had registered on iTunes and I am at my limit on the number of registered devices how do I unregistere old machines that I no longer have so I can get my old music that I have down loaded.?
Go to your account in the iTunes Store and look for the De-authorise All button in your account's details. Use the De-authorise All and then authorise the PCs you still have.
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How do i deactivate my old computer from my adobe elements 13 and add my new one on
how do i deactivate my old computer from my adobe elements 13 and activate my new computer
Hi,
Please try the steps mentioned in the article and check if this helps.
Do let me know if you need any other assistance.
Thanks,
Swapnil -
How do i deactivate my old itunes accounts if i dont have my old computers?
how do i deactivate my old itunes accounts if i dont have my old computers?...
I can't deactivate the accounts cause i dont't have the computers,now i'm unable to get any of my ringtones or apps onto my iphone cause i can't activate my new computer.....Please helpginad102398 wrote:
how do i deactivate my old itunes accounts if i dont have my old computers?...
you can't !
now i'm unable to get any of my ringtones or apps onto my iphone cause i can't activate my new computer
if you have 5 machines authorized, you can *deauthorize all*, then reauthorize those that you use/have access to. click here for more information.
note the *deauthorize all* option is only available once a year.
JGG -
I have forgotten my passcode on my iPad. It was synced to a different computer that I no longer have. What can I do about this and if it at all possible without losing everything that was on it. Thanks for the help.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
````````````````
Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
Cheers, Tom -
How do i deactivate all previous installments when i no longer have computer or computer not working
how do i deactivate all previous installments when i no longer have computer or computer not working
You need to contact support directly for activation/deactivation and other installation issues.
To get help now click here for product support
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