How can I download video from a Canon ZR30 video camera to my IMac. I bought Elgato Video Capture, but the connections do not match. There is no white female end in the camera. Also, the red and yellow connections are loose at the camera end.

How can I download video from a Canon ZR30 video camera to my IMac? I have Elgato Video Capture, but the provided connectors are loose in the camera and the camera does not have a white female end. No signal shows up on the computer when I connect the red and yellow connectors.

Broken solder joints on the camera me thinks!!
sorry

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