How can I fix the "This is not a test user account, please create a new account in the sandbox environment" error?

Hi there everyone,
Recently I tried to make an in-app purchase, I'm not sure whether the app is relevant or not but it was for Tapped Out, however, after trying to make the purchase I received an error message saying "Sign-In Required, tap continue to sign in to check for downloads [Environment: Sandbox]" so I followed the instructions and was then presented with another error message saying "This is not a test user account, please create a new account in the sandbox environment. [Environment: Sandbox]"
I have been doing a lot of research online trying to find a solution and so far nothing has worked for me, I have also been passing emails backwards and forwards between an Apple Customer Support colleague and are yet to find a working solution.
Here are a few pieces of information.
1. I am running iOS 6.1.3 on a 4th Gen iPod, it's relatively new, I got it for Christmas.
2. My iPod is not, and never has been Jail Broken.
3. I do not have a test account and have never tried to make my own apps.
4. I have tried signing out of my Apple ID, resetting my iPod's settings and signing in again.
5. I have tried resetting my Apple ID password
6. I have tried restoring my iPod to factory settings.
If anyone has another suggestion for something I could try it would be greatly appreciated, thanks.

Yep, I've been reading through other threads on lots of different sites over the last few hours and I can't seem to find a working solution, even though some seem to have worked for other people.
Most of them hadn't been updated in a while so I made my own post to see if anyone has anything new.

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Most of them hadn't been updated in a while so I made my own post to see if anyone has anything new.

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How can I fix the "This is not a test user account, please create a new account in the sandbox environment" error?

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