How can I get a log of conversation with Apple Support Chat ?

How can I get a log of conversation with Apple Support Chat ? Case ID: 52****250
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The only way I know of is to copy the entire content of your chat window (while it is still active) and then paste it into a text document (or, if it is short enough to fit the window without scrolling, take a screenshot). Once you terminate the chat, the record is gone (as far as I know).

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From here > The Complete Guide to Using the iTunes Store | iLounge Article

How can I get a log of conversation with Apple Support Chat ?

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