How can I get Apple to give me an activation key for QT Pro that works?

Stopping at the Genius Bar last night, they suggested I upgrade my QT Viewer to Pro so I could move some of my digital video over to my iPone. I followed the purchase/download instructions and after putting in the activation code, I was NOT redirected to the page to activate the Pro version. I did the usual of retyping ny name, the key and even installed QT Viewer again, all to no avail.
I caled Apple support this morning and was told to call QT support and have them make my key recognizable. The only problem is the number she gave me for QT support says there is no QT phone support, only web information on frequently asked questions and this forum. I sort of feel like I am going in a circle.
So if anyone has the magical answer on how I can get Apple to give me an activation key that actually works without being able to speak or email a human support person, I would very much appreciate it.
Thank you.
MacBook Pro   Mac OS X (10.4.10)  

Kirk,
Thanks again for your suggestions. No, I don't get an
error message. In fact nothing happens. My name and
key are typed in and from what I understand, once you
do that with a real key it directs you to the
registration page. When I get done entering the
information the window just sits there without any
button or option to continue.
QT Pro is already in the QT (non-pro) you installed and the key (which is a hash of your name in part) allows the Pro features to work.
No redirect, internet, nothing like that. As such many people have activated and think they haven't. Just look at the menu items and see if the "Pro" logo is shown next to a few (which are greyed out and not available without Pro). If not you are done.

Similar Messages

  • How can I get apple to email me things like updates and stuff like that on email?

    How can I get apple to email me things like updates and stuff like that on email?

    You can't.

  • How can i get apple to understand this is an authorize cord?  It's the cord that came with the phone.

    How can i get apple to understand this is an authorize cord?  It's the cord that came with the phone.

    cheriefromcatawba wrote:
    How can i get apple to understand this is an authorize cord?  It's the cord that came with the phone.
    Is that what Apple told you when you took your phone and usb cord to the store?

  • How can i get apple mail to recognize gmail and pac bell mail servers?

    how can i get apple mail to get gmail and pacbell mail?
    it says it doesn't recognixe the certificate, so i restarted which usally works but not always
    please help
    thank you
    garrett

    Google has a support notice that may explain the problem here: http://support.google.com/mail/answer/82350?hl=en
    Apple has a built-in method for setting up Gmail accounts that makes sure that they are set up properly.
    Go to System Preferences under the Apple menu and select Mail, Contacts & Calendars. In the left-hand sidebar select the Add Account… item. In the main window select Gmail. Enter the information in the drop down sheet.
    As for Pacbell I don't know what the proper settings are and could only find these from a third party so proceed with caution. http://www.emailserversettings.com/category/pacbell

  • How can i get apple tv2 to recognize more than one computer in my house

    how can i get apple tv2 to recognize more than one computer in my house, I just got it and can only find one of two computers in my home

    Same here. I have 1 ATV2 and 2 computers and each has separate iTunes accounts (mine and my wife's). The ATV menu says "computers" so I presume you can have more than 1 computer on 1 ATV. The big question is how do you set it up?

  • HOW can I get a GOOD copy of the iTunes software for my desktop?

    I solved MY corrupt firmware file problem!
    A little background- I deleted all Apple, iPod, and QuickTime software from my desktop PC and reloaded iTunes for the (I don't know how many) time. Same thing! Downloaded it again and used the "erase iTunes" option then reloaded again and had the same result. I then cranked up my old laptop and when I got to the Apple website, I was offered an opportunity to download QuickTime and took it. It came with iTunes if I wanted, so I took that too. After the download, I plugged in the Nano and it restored to Windows format. I did not want it to sync to the laptop, so I took it to the desktop and was able to sync with Nano and downloaded my tunes. TALK ABOUT HOKEY!
    WHY does the restore program have to be resident on MY PC or MAC anyway? Seems like I could just as simply download a current copy from Apple every time I want to restore.
    WHY doesn't Apple do something about this problem and let users know about the solution? Do they not want to grab a share of the Windows business? Here is an excellent opportunity!
    Now for my question.
    HOW can I get a GOOD copy of the iTunes software for my desktop? I now know it works! Is there a hidden file or folder I should delete before I make my next attempt to cleanup and download? Why isn't this information public?
    I spent over 30 years in the DP industry. PC is not my area of expertise, but this must be the most frustrating experience of my years.
    desktop   Windows XP  

    I THINK I have solved the problem. Can't be 100% because I don't want to try a restore. At least the Apple home page lites up correctly with quicktime now. It hadn't in the past.
    Thank you for your assistance. - LRB
    desktop   Windows XP  

  • HT4623 How can I get a copy of 5.1.1 IPSW for my iPhone?

    How can I get a copy of 5.1.1 IPSW for my iPhone?

    You can't.  Apple is no longer signing iOS 5

  • How can I get Safari to remember my ID and password for a site?

    How can I get Safari to remember my ID and password for a site?
    Specifically, I would like it to remember my 14 digit library account on:  http://polaris.plano.gov/Polaris/logon.aspx
    Firefox on my old PC was able to do this no problem.  I have recently switched over to Apple.  Thanks for your help!
    FYI, I am on a new Mac Mini with OS X 10.8.3 and Safari 6.0.4.

    Some websites request the web browser to NOT autofill the username, password.  It is possible the library site is doing that. Your previous firefox on the PC may have been sufficiently old to not be able to handle such a request.  There are password managers you can get to over-ride such things (search Safari extensions).
    charlie

  • Verizon iphone. how can i get to the home screen without activating it on a plan

    how can i get to the home screen without activating it on a plan

    Unless it is a 3rd party cord, there is no cord that just goes from the phone to the wall. However, you will need a cord that connects to the computer and the phone. The device is in recovery mode and you will need to restore it. See this support document for the instructions. http://support.apple.com/kb/HT1808

  • HT3552 I am billed 3 times for a same item. How can I get the problem fixed? Thanks a lot for your help.

    I am billed 3 times for a same item. How can I get the problem fixed? Thanks a lot for yur help. nhuttan448

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • My iphone has calendar history for 10 years.  my icloud only shows about 6-8 weeks back.  how can i get icloud to show all the calendar events in the past that are on iphone?

    my iphone has calendar history for 10 years.  my icloud only shows about 6-8 weeks back.  how can i get icloud to show all the calendar events in the past that are on iphone?

    I encountered a similar problem when finally (and with much regret) I was obliged to migrate my MobileMe to iCloud last month.
    Many years of iCal history vanished without trace during this automated transition by Apple and iCloud then kindly synched the resulting vacuum back to iCal on my Mac.
    Fortunately, iCloud wasn’t able to decimate iCal on my other Macs because (1) they are still running Snow and (2) I had switched them off as a precaution.  Good job I did.
    My solution was to export my iCal data on one of those other Macs to a backup file – then I imported that backup file into my Lion-updated Mac’s iCal. That restored all the iCloud-deleted iCal data back on to my Mac and this was promptly synched automatically to my Calendar on iCloud.  So now it’s all there and showing.
    Perhaps you could do something similar?  In the meantime, be very careful not to let iCloud’s amnesia get synched to your iPhone (and other devices).
    Experience has taught me never to trust an “upgrade” until it is proven to be working correctly and always to keep in reserve another Mac with a properly-functioning system and all synching to it switched off...

  • How can I get a new copy of the Voicemail app for my LG Spectrum?

    How can I get a new copy of the Voicemail app for my LG Spectrum?  It no longer works....the screen say Loading please wait....the
    !Visual Voice Mail - A Visual Voice Mail error has occurred.  Please try again. OK   I've tryed several times with the same message.  I've
    deleted the app from my screen and replaced it from the Apps Library....still the same message.
    I cannot find an answer on MyVerizon.  Any ideas?
    Thank you,
    Dee

    OK, at least 3 is working.
    I don't know how you have a Tape Recorder icon on your Home Screen. I cannot add one myself. But, I am running Holo Launcher in replacement of the default LG "Optimus" User Interface. It's much better in my opinion.
    Try long pressing the icon and select Edit and maybe you can change some attribute of the icon.
    Another thing you could do, is long-press an empty area of your desktop, to add an icon. Select Shortcut, then Select Contact, and scroll through your contact list and choose the contact that you added for *86.
    You realize if you have voice mail you haven't heard, there is a tape recorder icon in the notification bar, which you touch and pull down, then press it to dial voicemail.
    If that functionality doesn't work, you MIGHT want to consider doing a factory data reset on your device, but that is going to nuke all your personalizations and cause you work to set up again.

  • How can I get the old view of iCal back on my MacBook Pro and iPhone?

    How can I get the old view of iCal back on my MacBook Pro and iPhone?  The Mavrick version is crisp and clean but a colored dot is not the same as a highlighted word. I rely on my iCal on my MacBook Pro and iPhone 5 to help me track which of the 8 sites I visit for my job during the week - the color coding is (was key) to organizing and tracking meetings.  I hate the upgrade! 

    If purchased through the Mac App Store then it can be installed on up to five authorized CPUs. Otherwise, it's controlled by the license that came with the software.
    To install on another computer copy the downloaded installer application to the other computer.

  • How can I get Time Machine to back up an external hard drive (iPhotos) that is attached to airport extreme base station. Note: Time machine is usb to macbook pro and external drive with iphotos is usb to airport extreme base station. Help please. Thanks!

    How can I get Time Machine to back up an external hard drive (iPhotos) that is attached to airport extreme base station. Note: Time machine is usb to macbook pro and external drive with iphotos is usb to airport extreme base station. Help please. Thanks!

    Once you have the drive connected to your Mac, click System Preferences (gear icon) on the dock
    Click Time Machine
    Click Options
    Be default, the hard drive will be Excluded from backups. Click the drive to highlight it, then click the "-" (minus) button at the bottom of the list to remove the drive from Excluded items.
    The drive will be backed up on the next Time Machine pass
    Everything above assumes that the hard drive has been formatted in Mac OS Extended (Journaled) as Time Machine will only backup drives in that format.

  • Exporting photos for UHDTV or Native 4K TV, what are the best settings ? (File: Quality File: Color Space, Image Sizing and resolution)   Or in other words; How can I get the smallest files but keep good quality for display on new UHDTV

    Exporting photos for UHDTV or Native 4K TV, what are the best settings ? (File: Quality File: Color Space, Image Sizing and resolution)   Or in other words; How can I get the smallest files but keep good quality for display on new UHDTV

    You're welcome, and thank you for the reply.
    2) Yesterday I made the subclips with the In-Out Points and Command-U, the benefit is that I've seen the clip before naming it. Now I'm using markers, it's benefit is that I can write comment and (the later) clip name at once, the drawback is that I have to view to the next shot's beginning before knowing what the shot contains.
    But now I found out that I can reconnect my clips independently to the format I converted the master clip to. I reconnected the media to the original AVI file and it worked, too! The more I work with, the more I'm sold on it... - although it doesn't seem to be able to read and use the date information within the DV AVI.
    1) Ok, I tried something similar within FCE. Just worked, but the file size still remains. Which codec settings should I use? Is the export to DV in MOV with a quality of 75% acceptable for both file size and quality? Or would be encoding as H.264 with best quality an option for archiving, knowing that I have to convert it back to DV if I (maybe) wan't to use it for editing later? Or anything else?
    Thank's in advance again,
    André

Maybe you are looking for