How can i get apple to understand this is an authorize cord? It's the cord that came with the phone.
How can i get apple to understand this is an authorize cord? It's the cord that came with the phone.
cheriefromcatawba wrote:
How can i get apple to understand this is an authorize cord? It's the cord that came with the phone.
Is that what Apple told you when you took your phone and usb cord to the store?
Similar Messages
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Suddenly the apps I downloaded won't work. The screen "blinks" for a second as if the app is loading, and then returns to the home screen. All the apps that came with the iPod seem to be working fine. How to get them all working again?
First try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
If still no luck, try downloading another free app from the App Store.
More troubleshooting here.
http://support.apple.com/kb/ts1702
Lastly, try to restore the iPod from a previous backup or restoring it to factory settings.
B-rock -
I purchased the Logitech F310 game controller for my 2011 MacBook Pro. How do I get the driver installed for it. The Disk that came with the controller is a mini disk and will not insert into my laptop.
May not make a difference anyway. The Logitech support site does not show drivers for Mac OS for the F310:
http://www.logitech.com/en-us/support/gamepad-f310?crid=411
I'd contact their support to find out if there is a Mac driver available, and if they can either give you a web link to get it, e-mail you the software, or snail-mail you a standard-size disk with the drivers. -
My iPhone says that my charger is not supported, but it's the charger that came with my phone. Is there any way I can solve this issue?
Try cleaning out the phone's port, of pocket fluff and such. Carefully. And check the mains adapter similarly, but less likely.
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How do i recover the drivers that came with the delivery? (Dolby problem after 8.1update)
Hello there community!
I have a burning question.
I recently bought a thinkpad edge 540. Which came preinstalled with windows 8.
When i updated to 8.1 I lost my dolby audio, this seems to happen a lot more, reading through this community.
There is a solution for that, to just reinstall the audio input and output device with the drivers that came with the delivery. However, and here is my problem.
In the solutions given, they are talking about a section on the hard drive that should contain the drivers. In most cases E:\DRIVERS.
Unfortunately, thats not the case with me. I know there is a recovery partition, but i cant see it within windows.
I used this to reset to the factory defaults already, but i cant find a drivers section.
Im hesitant to update again to 8.1 now, because it gave me several issues. One of them was the intel wifi driver, which was hard to resolve in the beginning, but also now the DOLBY audio.
Can anyone tell me, where to find the drivers? or is it just not possible?
I dont have a drivers section, or partition on my hard drive anyway..
Can you guys please help me out? Since i like the dolby feature, and it would be a shame to not be able to update to 8.1. (safety issues and features).
I know there are more people encountering this problem, but the solution to just use the preinstalled driversection.. is not an option for me, sadly. Or perhaps I am wrong..
Any help is greatly appreaciated! Thanks guys!You could try contacting the iTunes Music Store Customer Service and you may be able to persuade them to sanction a second free download however they are not under any obligation to do so. The policy on lost songs is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You can email them from any of the links on this page: iTMS Customer Service -
Hi I replaced my hard drive on macbook and I want to install mac osx10.5 with the CD that came with the macbook. When I run the CD after a while I get the page showing language options for 2 second then a gray screen appears and nothing happens. I partitioned my hard drive and I tried installing Microsoft windows and that worked just fine. But I do not understand why it wont install mac os x 10.5????? PLEASE HELP ME. Thanks Hamid
Try a new post in the 10.5 Installation forum.
DALE -
Vertical line issue - How can we get Apple to address this?
Hi guys,
As can be seen in this forum (and a lot of other forums, as well), a lot of people are experiencing this problem on their 17" iMac G5 with iSight. Here are some pertinent details (which may be familiar to a lot of people but can be a primer for those who are just starting to experience the problem):
1. For most of us, these lines started appearing between 13-15 months after they purchased them. The lucky ones either had these failures occur during the first 12 months, or had APP.
2. The majority of these units can be traced to the Shanghai factory W8 (enter your S/N in this website to get the manufacturing information of your unit: http://www.chipmunk.nl/klantenservice/applemodel.html).
3. A similar issue occurred (or is occurring) with 17" PBs. From what I have read on the Apple PB forums, it seems that this has been a long standing issue and Apple has SUPPOSEDLY attempted to censor some of the posts discussing this. Note that these units can also be traced back to the same Shanghai factory.
4. The "iMac G5 Repair Extension Program for Video and Power Issues" which certain people have always been referring users to on posts discussing this type of problem obviously refers to a totally different issue (http://www.apple.com/support/imac/repairextensionprogram/) and is applicable only to first gen iMac G5s. I'm sure that everyone appreciates it but, at this point, it is quite clear that it is not the solution to our problem.
5. Based on the number of posts discussing this very same problem in the Apple forums, it is pretty obvious that these are not isolated issues. There are too many similarities (time of failure, how the numbers of line increase over time, manufacturing source, etc.)
6. Some people have suggested that unstable power sources may be the primary cause of the problem. However, based on the locations of the people with these problems who have posted in this forum, it seems unlikely. From what I can see, the problem happens whether you are from a highly industrialized country (where a stable power source can be expected) or a developing country (where power sources MAY be more unstable).
7. Apple has typically responded (to anyone who has taken the time to write or have their iMacs inspected) that this is not a known manufacturing defect issue. As such, the cost to repair this problem, which can go up to USD 500, will have to be borne by the owner.
8. Based on posts of some people who have had their units repaired, it is the LCD that has to be replaced. This is also supported by posts from people who have resorted to purchase a separate display as a workaround.
Now, the question is, *how do we get Apple to address this issue*? Do we all start writing Steve Jobs about it? Do we go to the press? Should we put up a website and Digg it to death? A spoof video on YouTube? MySpace? Or will we just suffer in silence? Suggestions anyone?
P.S. Suggestions that involve any sort of violence or industrial sabotage are not acceptable, please.
Note that Ale_Tog has put up a Flickr page where we can post photos of our poor iMacs. Just send the photo to [email protected] with the subject "Dead pixels on iMac". No text, just the photo attachment. (+Ale_Tog, if you read this, I hope you don't mind me posting this here. Also, I suggest that we at least put the first 5 chars of the serial number, the factory information which can be retrieved on the link in #2 above, and which country the unit is based.+). I highly recommend that everyone send a photo to show that these are not isolated issues.
To get an idea on how many people are experiencing this problem, here are a list of posts in these forums, as well as others, discussing this issue (feel free to add to this):
http://i7.ebayimg.com/05/i/000/b2/75/2e8d_1.JPG
http://i16.ebayimg.com/06/i/000/b2/75/2ee5_1.JPG
http://i12.ebayimg.com/07/i/000/b2/75/2faf_1.JPG
http://discussions.apple.com/thread.jspa?threadID=974094
http://discussions.apple.com/thread.jspa?messageID=5146382&tstart=0
http://www.macusersg.org/forums/index.php?topic=40998.0
http://discussions.apple.com/thread.jspa?threadID=607522&tstart=180
http://discussions.apple.com/thread.jspa?threadID=463075&tstart=270
http://discussions.apple.com/thread.jspa?threadID=197560&tstart=360 (this is about dead pixels, but one person reported a whole line)
http://discussions.apple.com/thread.jspa?threadID=292889&tstart=390
http://discussions.apple.com/thread.jspa?threadID=293895&tstart=390
http://discussions.apple.com/thread.jspa?threadID=279138&tstart=420
http://discussions.apple.com/thread.jspa?threadID=197630&tstart=465
http://discussions.apple.com/thread.jspa?threadID=197745&tstart=510
http://discussions.apple.com/thread.jspa?threadID=197741&tstart=510
http://discussions.apple.com/thread.jspa?threadID=197641&tstart=585
http://discussions.apple.com/thread.jspa?messageID=4227335�
http://discussions.apple.com/thread.jspa?messageID=976574󮚾
http://discussions.apple.com/messageview.jspa?messageID=4369582&stqc=true
http://discussions.apple.com/thread.jspa?threadID=778470&tstart=0
Please start sending your suggestions. The more the many-ier!Yep. I feel Apple's 1 year manufacturer warranty for the iMac is not adequate, especially for an all-in-one unit with a relatively high price.
My iMac G5 started displaying a vertical cyan line about 4 weeks ago, only about 19-20 months after I bought it for Christmas in 2005.
I called up Apple to enquire what could be done and was told by their customer service that a rather long period had elasped since the warranty expired in 2006. So I was told to take the iMac to an authorised repair centre and Apple will not contribute to the cost of the repair.
I expect respectable service life from my computer and anything less than 5 years is totally unacceptable. Thus I seriously question the value proposition for the iMac in this respect. Does it mean that I have to replace my iMac every 2 years? The computer still feel reasonably zippy, I still have plenty of space left on my hard drive, but the screen is failing ...
Today another line (green) appeared on the screen ...
It is my understanding that a number of LCD monitor manufacturers are now providing 3 year warranties for their products. Now why should Apple only provide a 1 year warranty? Especially when the replacement option will cost more than buying an entire new LCD monitor with even better specifications?
Based on the number of responeses I have seen here, this is not a rare occurance and I seriously question their quality control in their manufacturing process. I think Apple should be responsible for these repairs, and also provide a 3-year warranty for their LCD screens.
My iMac's serial number is W8548Zxxxxx.
Sincerely yours, an unhappy Apple customer. -
What do you do if you have bought a used iPad and the apps won't update without the original id and password. Can't delete the apps that come with the iPad and reinstall them so what do I do?
Correct. An app can only be updated under the Apple ID that was used to orginally acquire the app. If that is a problem you can delete the app and download again under the new userid. If you paid for the app you will have to pay again. Your old Apple ID does not go away so there is no reason to not use it to download the apps.
You cannot delete the apps that came with IOS. If you want to "hide" the apps simply put the apps into an application folder by dragging one app onto another. You can do this to all the IOS apps. -
Any suggestions on wiping my MAC drives clean if I don't have the diskette that came with it?
Don't mean to upstage a level 6 Tech but having just wiped my own G5 for reinstall, I know you can do it on the computer monitor. If by "recycle" you mean to sell or give away the computer, go to Disk Utilities (in Application/Utilities) and hit the erase button, choose the 35x swipe and it's supposed to clean it completely within a couple of hours. I did the 7x wipe and got a sudo (single user que) showing nothing but the presence of BSD initiation and a "We're hanging here". Did a reinstall and it's beautiful.
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I recently bought a Palm Tungsten E2. I have been unable to install the Universal Wireless Keyboard software that came with the E2. Went online and downloaded the version 1.13 UWK and that would not install either. What did I do wrong?
Post relates to: Tungsten E2For Vista that version will not let you install programs. Good news though is we have a version you can. Go here, http://www.palm.com/us/support/downloads/windesk62.html and install this on top of the version you already have. There is going to be a few changes on the desktop, there is no quick install, but the install tool.
Once you have that done just double click on keyboard and it will ask you your hotsync name and sync and your done.
Oh as a side note the check if this is your solution is only if the answer solves your original question.
Message back if you have more question or need more help
Post relates to: Palm Z22 -
i plugged in my 18 month old iPhone to charge it, using the cable that came with it and that I have used regularly all along. I got a warning on my phone screen saying the cable is not certified and may not work properly with my iPhone. Why?
If you updated iPhone to iOS7, it now checks for real Apple Lightning Cable. Your cable may not be Apple, or someone swapped another cable with yours. Make sure the cable end is clean, take a clean dry toothbrush and carefully clean charging port on the iPhone.
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How can we get Apple to correct this issue?
I have been a supporter and user of Apple since the IIe days. I still have a G4 on my desktop that works just fine with the software that was useful for those times. I have worked with a laptop Mac Pro since the fall of 2007 without any real major issues. However, I am now having all types of problems with the new Maverick OS which I installed about two months ago. In fact, I actually went to an apple support store and actually paid significant money to have them correct the problems which they said had to do with my keyboard. I did mention that I wasn't having the problems until I installed Maverick, but they didn't mention that many people were having any problems with that OS. I'm so used to everything working smoothly with Macs that I didn't even suspect an OS upgrade would create such havoc. I'm very disappointed with what is happening. It all started when I received a message that some software package would no longer be supported for my Snow Leopard, and I needed to upgrade to Maverick. Since doing so, my computer has done all kinds of goofy things. The worst issue is on startup. My sign in screen comes up and I can't move my cursor. If I hook up a wireless mouse, the cursor will move and I can get into the password position, but I can't get it to take a typed password or react to anything. I finally started taking the battery out of the laptop for 30 seconds and re-installing it and that process would seem to get results, but it seems to be getting less successful. I like some of the features of the new OS, but it is giving me so much trouble with startup that I'm very frustrated. I also noticed that my power light does not stay lit when the computer is on. The battery shows a full charge, so I don't think it is a battery issue. Has anyone else had this problem.
Given your description, at least some of the problems you're experiencing are probably due to woefully outdated software on a seven year old MBP.
It's also possible that more memory would alleviate the symptoms, since Mavericks will run in 2 GB, but 4 GB is a more realistic minimum. You can install as much a 6 GB in your MBP, but without additional information it is impossible to conclude more RAM alone is going to solve what's wrong.
If you don't know where to start consider running EtreCheck and posting its results as explained below. It will provide a quick summary of your system configuration, to preclude the need for a dozen time-consuming questions. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting.
There are five separate parts to it; please consider everything and reply with your results. The prerequisite (Part 0) is labeled that way because it is more important than anything else.
Part 0
The first task you must do is to satisfy yourself that you have adequate, reliable backups, since what you describe may presage an impending disk failure. If you value the data on your Mac, you should have backups even if everything is working normally.
Part 1
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the next step.
Part 2
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Read about it here. It contains a link to download EtreCheck. Don't download it from anywhere else (such as may be found by following the results of an Internet search).
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
Part 3
Please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
Part 4
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial. -
The heat vented from the back of the laptop caused the glue to fail and now the screen is separating from back of the lcd case near the hinges. I know for a fact that this issue is known by Apple as I have seen the issue reported at least a dozen times. This laptop was considerably more expensive than any comparable laptop at the time I bought it. I bought it believing that I was buying a quality product from a quality company. I've owned many laptops and I have never seen anything like this. My laptop is out of warranty but this is really besides the point. This is clearly a factory defect that Apple should remedy. What do I need to do to get Apple to fix this design flaw?
Ask Apple.
We're just regular users here, nobody from the company shows up except for the invisible moderator who purges your posts, threads or self. And if any employee is around, the lawyers probably prevent them from identifying themselves. -
I brought a MacBook Pro on ebay and the owner didn't send the CD and it is still password locked. How can I get into the computer?
You have posted to the OS X Server forum, your question is Mac computer question.
Which password - account password, firmware password?
You should get the CD and/or password from the seller or take the unit to an Apple service center. There are many pages, some dubious, about how to get into Macs but I am not going to post them here. If you are legit you will not mind taking the machine into an Apple service center. -
How do I get my Ipod to play music videos through my theatre system? I keep getting the message "This device not supported". My theatre system WILL recognise my Iphone however. The theatre system, Ipod, and Iphone are all less than 4 months old. Any suggestions welcome!
Check with the theater system vendor and see if their system is compatible with the Nano. The resolution on the Nano may be too low for the system.
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