How can I get back into my email account?

I hope there is a fairly easy solution to this because I'm not good with computers. I cannot receive any emails on my .mac.com account as the reason states "reason for failure 550.5.1.1 unknown or illegal alias". Also it does not recognize my password. When I first got my computer there wasn't a problem sending or receiving mail, however, I have not used the iMac for a few months, and now I have this problem. I appreciate any help that is written in Dummies language.

Thank you Long Lane, but my software is uptodate, and although I have reset my password, still nothing. In "Accounts Info" it lists incoming server as mail.mac.com (which it won't let me change). Is that what it should say? Also "description" is same info as email address. How can I be an illegal alias, I'm the only one that uses the computer

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