How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck
How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck
Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck
Similar Messages
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I need to talk to someone about charges to my credit card that I have not authorized and cannot get to anybody. I have never been so frustrated in my whole life!
First point of call is to contact your credit card company and put the items in dispute.
Next you need to change your iTunes password.
Next use the following form to contact Apple as they do not have a phone number for iTunes issues:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Account%20Security -
I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one? it is less than a year that I purchased this cell.
I would like to know the answer to that one. I realized this was happening just after upgradeing my iOS to 6. Then when I looked up my purchase date, I was about 5 days past my one year warranty. So I'm dead in the water. Apple will replace the battery, but it will be about $80+. I took it to the Apple store, and they checked a bunch of stuff, but said that it seemed ok. I'm debating getting a battery for a more reasonable price off of ebay. But if it's the iOS thats draining the battery, then I'm not going to be able to help it. I wish I knew a better way to tell if its the battery, the phone, or the iOS.
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How can I get help with pending songs that have taken over 12 hours to fully download?
How can I get help with pending songs that have taken over 12 hours to fully download?
You can only suspend service for 3 months at a time (with or without payment) and only twice a year.
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How can I get on the apps store without a debit/credit card or an itunes gift card?
How can I get on the apps store without a debit/credit card or an itunes gift card?
I can't get any of these, it's impossible for me to.
HELP PLEASE.Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
How can I get help with an app not working properly?
I just bought a 'learn Gujarati' app and the sound is so low I can hardly hear it even with the sound control on the iPad turned up as high as it would go. I have only had the iPad a few months - present from children, and I LOVE it and want to make most of it, thanks, Chrissy
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
How can I get help with coverage issues at my home?
My coverage is poor at my home. Is there any way to get help with this? Thanks.
You can try a Samsung network extender ($249) which uses a high speed modem connection, or a signal booster from elsewhere ($250 and up) and that might help.
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I have forgotten by security answers, how can I get help without calling ITunes?
I have been trying to log in to my apple Id in order to make a purchase, but i created my security answers over six years ago and the answers I produced no longer apply. Due to this, I am unable to make a purchase although I have Itunes credit in my account. Is there any way of talking to Apple about the problem without calling?
ThanksAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
How can i get help with my email.
I can't get anything of my email via firefox ... I can read my email via yahoo app or i have to go to inter explorer .. I need help with this problem please . The option are there but once I click on any of them nothing cones up. Can someone please help me to resolve this issue please
Just set the acct back up on your phone and the notes should come back.
Keep the phone away from your daughter. -
Hi
I have some charges of Itunes on my Visa card that i never did.
7 different charges.
Can you help me please?Check your iTunes Store purchase history.
If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
If not, your financial information may have been compromised. Contact the bank.
(124167) -
I have tried to log into my apple account so I can download my songs onto my iPhone. It keeps telling me my apple id is disabled. I've tried resetting my password but that did not work. How can I fix this?
After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
How can i make an account in itune without using a credit card
I have none to be completely true im 16 :P
You can always buy an iTunes gift card, and then redeem that card for your iTunes Store account.
For details on how to redeem an iTunes gift card, see this Knowledge Base article:
iTunes Store: How to redeem an iTunes Gift Card
-Kylene -
How can i get my apple id to work without a credit card?
i try to get it to work without a credit card but it wont let me. it is not fair to me.....
If you have an account that previously had a credit card and you're now trying to remove it, see:
http://support.apple.com/kb/ts5366
If you are trying to set up an iTunes Store account without a credit card, presuming you only want the free apps take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I performed sync and back up of iPhone 4. Then connected new 5s, followed instructions to restore using iTunes. My apps did NOT come through. Please help
Follow the link
http://support.apple.com/kb/HT2109 -
I continue to get charged on my credit for purchases I am not making on itunes. They are all small purchases such as $4.99, $1.99, $6.99 but have added to almost $300 in total. I keep clicking on them as report a problem. I have switched credit cards but this continues to happen. What do I do? Seems like there is no number to call. Wish I could talk to a person rather than trying to navigate this through the internet.
How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
Does anyone else have access to your account and/or devices that might be making them ?
If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they aren't showing on your account's purchase history then you should also contact your card issuer.
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