How can I get the 23 July update to load onto my iPad. I haven't been able to access my documents or work for weeks and need to use it. Has anyone else had similar problems?

How can I get the 23 July update to load onto my iPad. I haven't been able to access my documents or work for weeks and need to use it. Has anyone else had similar problems?

Hello Arthur,
Thank you for the reply.
You were correct that deleting the app and reinstalling it was the only thing to make it work but unfortunately I lost all the documents I made, even though they were backed up to iCloud before i deleted the app. At the same time as deleting pages I had to delete keynote and numbers too, so I've lost all the documents in them too.
The mb of data which was assigned to each programme in iCloud has reduced, so. I guess they are gone for good. Is there any other way to reaccess them?
Not your fault but I am a bit fed up the the iPad. I have lost work that I've done and have no other copy apart from what was in iCloud, as I don't have a printer and couldn't email them too myself as I couldn't get into the programme and  i've also got episodes of tv series I purchased that I can't download and albums that are half downloaded with songs missing, so I feel a bit swindled out of time and money and am going back to DVD ,  pen and paper and CDs .
Instead of using iCloud I guess the only way to make sure I don't loose any more documents it to email them to myself each time I save them on the iPad. Is there anything else you could suggest please?
I don't have any other apple products apart from iPods, so I can't access the iCloud on anything else can I?
Thanks
Amanda

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