How can I remove the creative cloud license which I added it by accdient?

You can canel A CC plan within 7 days from your account. Otherwise contact support by web chat.
Mylenium

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Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

How can I transfer Adobe Creative Cloud license to another Adobe ID?

How can I transfer Adobe Creative Cloud license to another Adobe ID?
I need to transfer a new Adobe Cloud license from our main Adobe ID to another Adobe ID we created as they need to be managed separatly.
Thanks for your help
Gadi

Following up, David answered this question via PM:
"This kind of process wouldn't apply to Creative Cloud because ownership works differently. I was looking here http://www.adobe.com/misc/terms.html in the 6. Use of Service and Materials section and noted it does reference the service as being non-transferable."
So with Creative Cloud for Individuals the memberships can't be transferred – but (per this related thread) you can easily move memberships around between users with Creative Cloud for Teams instead:
http://forums.adobe.com/thread/1315010

How can I order the Creative Cloud $29.99 upgrade on a tax-exempt status?

How can I order the Creative Cloud $29.99 upgrade on a tax-exempt status? I notice that it says "plus tax" now and since my employer has a tax-exempt status, it needs to be ordered without that charge.

Tax-exempt purchases cannot be made on the online Education Store. To place a tax-exempt order, contact an authorized education reseller.
Find an education reseller.

I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

WOrks no different - download the CC app and take it from there.
Mylenium

How can I use the Creative Cloud without having a Credit Card? Why are there no other possibilities?

How can I use the Creative Cloud without having a Credit Card? Why are there no other possibilities?

Hi @DRB1961,
I do not think the Zeen will work if you no longer have the C510 printer. The printer is necessary to ensure the Zeen is up to date. The Zeen is simply not a standalone device, it is a component of the printer. I can not say this with certainty that it will not work, so it is worth trying to reset the Zeen to finding out for sure.
When you see this message, "must dock the Zeen to the printer to continue", can you access the settings using the 3rd icon above the touch screen? If so we can do a factory reset, if not there is no other way I can think of to bypass this message.
I just tried a reset on a Zeen I have access to, after the initialization, it prompts me to attach the Zeen to the printer to continue with product setup. it appears my original speculation was correct. No, you can not use the Zeen without the printer.
Clicking the thumbs up below helps show me that you are grateful of my efforts If you have any additional questions, I am happy to help.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How can I remove a Creative Cloud Free membership from my account?

Thanks in advance for any help.
I have Creative Suite 6 installed.
I started to use CC and decided I didn't want it anymore, so I let the account lapse this month.
The computer automatically switched now to a Creative Cloud Free membership, but how can I remove this?
Now when I launch Acrobat, for example, it asks me to renew my subscription. Well, I don't want to!
Help!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
You MAY need to uninstall the Cloud and run the Cleaner
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
You MAY also need to deactivate your old software and reinstall and activate again
-Cloud takes over https://forums.adobe.com/thread/1584746

How can I tell the Creative Cloud Desktop app that an app no longer exists?

I have installed Muse via the Creative Cloud Desktop app, tried it, didn’t like it AND deinstalled it. (Or so I thought.) However, the Desktop app still shows Muse CC as “up to date”, and lists Muse CC 2014 in “New versions available for installed apps”. How can I get rid of these, when I can’t even find a trace of either one on my Mac (including the deinstaller folder in Utilities)?

Thanks, here are my (mixed) results
Creative Cloud Help | Install, update, or uninstall apps tells me to open /Utilities/Adobe Installers, which doesn’t show a Muse deinstaller, as mentioned above.
CC desktop lists applications as "Up to Date" when not installed lists 4 possible ways:
just the same: use the uninstaller in /Utilities/Adobe Installers, which isn’t there, so obviously useless.
delete opm.db in ~/Library/Application Support/Adobe/OOBE. This one was new to me, but didn’t help.
Install the latest version of the desktop app. I already had this, but I re-downloaded and re-installed it anyway. No difference.
Uninstall EVERYTHING as described in solution 1 and use the CS/CC CleanerTool. And NOW finally it gets interesting!
Actually I first thought this was bad joke, but it turned out I didn’t even have to uninstall anything else! I just downloaded the CleanerTool (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6), launched it, selected Muse and got prompted if I wanted to try a regular uninstall first. Ok, if that’s still an option, why not? So the CleanerTool launched an application manager that was finally able to uninstall Muse, while leaving everything else in place. Thumbs up!
So until Adobe integrates a proper uninstaller into their CC desktop app, I recommend the CleanerTool!

How can I get the Creative Cloud Desktop app To work on Windows Vista?

Currently My CC Desktop app is a greyed out icon.
It has been on and off for months now.
I have called technical support several times and been directed to
1) Uninstall it
2) Run the cleaner
3) Turn AV Software off
4) Delet my prefrences
5) Delet Hosts file in Windows 32 folder
6) Restart, Restart,
7) Use a diffent User account. etc.
The apps work= PS, INDD, AE, PROJ, AI, DW, Fla, etc.
But the Creative Cloud Destop app does not. I have to use the web browser to upload or sync any files.
Anyone have any other ideas I welcome them.
My specs,
Running windows vista, on a very good HP machine.
I have been a loyal Adobe Customer, For more than 15 years.
I have been an Adobe Certified Expert for 3 years or more.
I work professionaly with this software as a teacher. I have taught this software to college grads. and now to highschool students.
Ususally Adobe is one of the best companies to deal? Please stop farming your support calls to other countries, The connections are poor, and the support is terrible and it is damaging your reputation.

Hi D2xS-Shooter,
I am afraid Creative Cloud desktop app is not compatible with Windows Vista. If you run into problems there are very limited resources from Adobe to assist.
Creative Cloud is a collection of apps with various different tech specs
http://www.adobe.com/uk/products/creativecloud/tech-specs.html
Thanks!
Eshant

How can I get the Creative Cloud Market?

have Creative Cloud Subscription- Windows 7 ultima--16GB ram memory-Photoshop cc 2014 updated- I cannot find the Creative Cloud Libraries instead I get My Libraries that I have not created- I cannot find the Assets tab. Tried several links no solution. plz help I want to get the Creative Cloud Market

Creative Cloud Help | Creative Cloud Market
"Creative Cloud Market is available to all paid Creative Cloud members except photography plan customers.
To access Market, you'll first need to install the Creative Cloud for desktop application or a supported mobile app such as Adobe Photoshop Sketch. For instructions to download, see Creative Cloud for desktop. Watch and learn more in this short video tutorial: Access Creative Cloud Market design assets."
Nancy O.

How can I stop the Creative Cloud directory 'crashing' when I save/open files to/from any CC app

I'm running a Mac 10.9, bags of space and memory, no other problems with it.
I use Creative Cloud and sync to CC using the prescribed CC method. However if I try to open or save a file to the CC directory from within any CC app, the directory opens for a split seconds and then instantly closes preventing me from completing the action. The only way to get files in and out is by dragging and dropping them from the Finder.
Can anyone tell me how to sort this problem out.
Thanks

Hi D2xS-Shooter,
I am afraid Creative Cloud desktop app is not compatible with Windows Vista. If you run into problems there are very limited resources from Adobe to assist.
Creative Cloud is a collection of apps with various different tech specs
http://www.adobe.com/uk/products/creativecloud/tech-specs.html
Thanks!
Eshant

How can I force the Creative Cloud Manager to detect previously installed CC applications.

Being a tester of Windows 10, I frequently have issues with updates and have to completely reinstall windows, this means that I lose my CC installs if I don't keep them on a separate drive.
However, the issue is that if I do keep them on a separate drive, the CC manager can't detect that they're there. And I don't expect it to magically know that the files are there, I understand that the registry entries are no longer there, and whatnot. But I at least expect that it checks for the files when you go to install the application. It doesn't seem to do this and just overwrites the entire thing.
This may not be an issue for many people, but being Australian, with the government doing everything it can to slow down the internet, it takes a very long time to install 6 or 8 adobe programs for which the files already exist. All the while the internet is basically unusable.
How can I communicate to CC that these applications still exist.

While your answer feels like speculation, it wouldn't surprise me if it were the case, but what a feeble system it is if there's no way for it to be shown existing files.
Especially considering that you can launch the applications from the exe without them being "installed", they still communicate with the CC manager and are allowed to run.

How can I remove the 'allow fullscreen' message which appears on my website's video's, & not just in my own browser?

I have a website with videos hosted on Vimeo. When I click the 'fullscreen' button, the video goes into fullscreen but I am presented with a message asking to 'allow or deny fullscreen for vimeo.com'.
I know I can stop this message in my own Firefox browser (click 'allow' and 'remember' for vimeo.com, or go to 'about:permissions' in Firefox address bar).
But I want to stop other viewers to my website having to deal with this message, is there any css code/ workaround to stop this message appearing for other viewers, rather than each of them having to change their own browser preferences?
Many Thanks

That is standard behavior when websites use the full screen API and you click a button on a web page or in a media player.
You can manage the full screen permission via "Tools > Page Info > Permissions" or via the about:permissions page.
There is a pref (about:config) that controls the default behavior although it is not recommended to change the default.
*full-screen-api.approval-required
*https://developer.mozilla.org/en-US/Apps/Quickstart

Can I purchase a Creative cloud license in Hong Kong and assign for our China staff use? if no how can I purchase / use the creative cloud in China?

Can I purchase a Creative cloud license in Hong Kong and assign license for our China staff use? if no how can I purchase / use the creative cloud in China?
thank you!

You should be able to find some information : Other ways to buy | Resellers | Adobe Hong Kong
View the latest list of countries where Creative Cloud is available for individuals, teams, and small businesses. Enterprise customers should request a consultation.
We’re working to make Creative Cloud as widely available as possible and will share more details about country availability over time. While individual membership may not be available in your country, you may be able to purchase a team membership through a global Adobe reseller.
Creative Suite 6 products are also available for purchase. Learn more ›
Creative Cloud Help | Creative Cloud / Common Questions
Regards
Rajshree

Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

Sure , you can install on both Mac as well as PC .
Max activation allowed = 2 computers.
Student discounted price will be valid for one year.
Later you can purchase with different Adobe ID , with valid proof of eligibility .
Once you had purchased yearly prepaid subscription , it will not expire for another one whole year , whether you are still student or finished graduation. It will expire after year.

How can I remove the creative cloud license which I added it by accdient?

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