How can I replace an existing app on iTunes that was created with PhoneGap to a new version created with Adobe DPS? I get a 'supported devices' error message when I try to upload to iTunes! HELP!

I created an app using PhoneGap a couple of months ago, and have now just amended it using Adobe DPS. But when I come to upload it to iTunes, I get the error message "This bundle does not support on or more of the device supported by the previous app version" How can I correct this?

I suspect your PhoneGap app was flagged as running on both iPad and iPhone. You'll need the same from DPS. You can do this in AppBuilder at the start of the wizard where it asks what kind of devices you want to support. Note that this is only available to DPS Professional and Enterprise customers. If you are a Creative Cloud customer building a Single Edition application it will only support iPad.
Neil

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