How can I reset my ipod? The screen is showing it is disabled and my daughter forgot her password.

How can I reset my ipod?  The screen is showing it is disabled and my daughter forgot the password.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • How can you reset an ipod if the lock button is broken?

    how can i reset my ipod if the lock button is broken?

    To reset the iPod without the hardware buttons,
    - Reset network settings: Settings>General>Reset>Reset Network Settings. All your wifi and bluetooth preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices
    If you mean place in recovery mode then use on of these
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC           
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

  • I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password why i am resetimg my

    I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password which is why i am resetimg my. Ipod

    Forgotten RESTRICTIONS Passcode
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
    - Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.   
    - If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
    How to reset forgotten Restrictions...: Apple Support Communities
    - How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog

  • HT1212 How can I reset my Ipod's pass code, restoring doesn't reset anything and I still don't know my code

    How can I reset my Ipod's pass code, restoring doesn't reset anything and I still don't know my code?

    Passcode for what?
    Was the restore successful, that it did the iPod/iTunes go through all the steps without errors?
    For screen-lock passcode:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    For Restrictions passcode yo have to restore to factory settings/new iPod since restoring from a backup made when the iPod had the Restrictions passcode the Restrictions passcode willaalso be restored.

  • My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
    Have you seen this.
    http://support.apple.com/kb/HT5796
    iCloud
    iOS 6 and later: Go to Settings > iCloud.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

  • My daughter forgot her password and now her ipod has locked her out and says disabled connect to itunes.  The computer which this ipod was synced has crashed.  How can I fix this?

    My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes.  The computer she last synced to has crashed.  How can I unlock this ipod? 

    The device will have to be restored but without the last computer it was synced to, that's not a possibility.
    Take the iPod to an Apple store or Apple certified repair shop.
    You will need a computer in order to sync, restore, and update the iPod in the future.
    "If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
    From here:  iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • How can i reset my app store setting? i have signed in and out with my own apple id but i used a different one at first and that one is not going away

    How can i reset my app store setting?
    I have signed in and out with my own apple id but i used a different one at first a few years ago and that one is not going away how do i change it to my own apple id?

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. Your only option is to delete the content and buy it again with the new Apple ID.

  • HT201303 How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

    How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • TS3694 how can I update my ipod -4,it's showing me arror(3194,)

    how can I update my ipod -4,it's showing me arror(3194,)

    3194
    See the actions for that error here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

  • HT1212 If I never synced to itunes and I restore the device. Will I lose unstored data? How can I check to see the last time my phone was backed up if I forgot the passcode to my phone?

    If I never synced to itunes and I restore the device. Will I lose unstored data? How can I check to see the last time my phone was backed up if I forgot the passcode to my phone?

    If you can't remember your passcode, you'll need to restore your phone.  If you never synched to iTunes, all data on your phone will be erased.  No way around this.

  • HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iP

    Please help. I can't use my iPhone 4G with it's updated new iOS7. I can't remember my passcode and it stays at "iPhone is disabled".  Have I lost the use of my iPhone forever? It's an iPhone not iPad.
    Message was edited by: diana135

    HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iPhone?

  • HT4113 my daughter forgot her password to her ipod touch....i connected to itunes and synced the device...the ipod is no longer disabled but still do not know passwork

    my daughter forgot her password to her ipod touch....she was disabled...synced to i tunes....but still need password...how can I recover password at this point

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My daughter forgot her password for her I-pod touch.  How do I reset it?

    My daughter forgot her password for her I-pod touch.  How do I reset it?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1339 I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?.

    I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?

    Did you check out the link I posted? Did you expand the applicable section:
    If you have previously synced your device with iTunes
    If you have never synced your device with iTunes
    If you don't have access to a computer

  • HT4623 i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

    i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

    It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
    If that still won't work, post back with detailed information as to what exactly does happen as you go through the process.

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