How can i restore my purchase folder?

After initializing my new iPhone 4S and restoring my music and apps, I notice that my purchase fold is missing.  How can I restore the folder and music?

You should probably contact the "official" Apple customer support.  This is a user discussion forum.  You can use the "Contact Us" link at the bottom right corner of this web page.

Similar Messages

  • HT201272 Having a bad day my iTunes library got corrupted and my back up disk has failed how can I restore my purchases from the iTunes store

    Having a bad day my iTunes library got corrupted and my back up disk has failed how can I restore my purchases from the iTunes store? When I try it tells me the pruchases have already been downloaded to this computer.

    Does your purchased rmusic appears under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (music can't be re-downloaded in all countries) ? If they do and you don't have the cloud symbol against them so as to re-download them, then do you still have the entries for them in your library i.e. where you would normally click on them to play them ? If you do then try deleting them from there (iTunes will be seeing them and assuming that you still have them somewhere) and they should then get the cloud symbol for re-downloading in the Purchased link.
    If you aren't in a country where music can be re-downloaded then you could try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page,

  • How can I restore lost purchased itunes?

    How can I restore itune I inadvertently deleted?

    If you have failed to maintain a backup copy, then you will have to redownload them.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • How can I restore a purchase of a film bought through my ipad

    I recently bought Luther series 1 and 2 through my Ipad. I accidently deleted them. I know there is a possibility to restore deleted purchases, but how exactly in this particular case. I would like to download then again on my Ipad. Itunes refers to these items as purchase. Therefore re-downloading them should be possible, should'nt it?
    Thanks

    Check the availability of iTunes in the Cloud for your home country on this KB page: <http://support.apple.com/kb/HT5085>.
    If it is avilable, on your iPad open iTunes > Purchased and you can re-download past purchases.

  • How can I restore music purchased from itunes that has been lost from my ipod classic?

    To avoid crashing my PC dumped several of my purchased iTunes. How can I reclaim them and REsync them with my Ipod Classic?

    You can redownload them at no cost again via iCloud.  See this article for more information.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    B-rock

  • How can I restore my purchased ringtones back to my iphone

    I have lost my purchased ringtones to my itunes on computer.  How do I restore?

    i had same prob, try this ...
    make sure u have back up of all tones in itnes and on external drive for belts and bracers.
    i had to uncheck the sync all button and run a sync in itunes with iphone 4 via usb, it warned me that i would loose all personal ringtones on phone, as i had lost them all it was no brainer.
    i ran sync.
    then i rechecked the sync all tones in itunes and run again and bobs ya uncle up they popped from itunes back on to iphone.
    try it, it worked for me.

  • How can I restore my purchased games and music from a external hdd backup?

    Hi!
    I have formatted my iPod and reinstalled Windows. Before doing that, I have made a copy of my entire iTunes folder on a external hard drive. Now I cannot restore my games by simply copying (my thought) "iPod Games Library.itl" file and "iPod Games" folder into the new iTunes folder under my Music. With the music I didn't trid because I dont't have much space right now.
    In my purchase history I see I cannot re-download stuff.. Only "report a problem"/"done".
    I know that a better option for backup would have been a CD backup from iTunes, but now I cannot go back in time to do it.
    So, could you help me, please?

    I would try opening itunes using a blank library and try this - just drag one game (one with the ipg file extension) into v8 and see if it shows up under applications.
    Don't sync your ipod to it, though - you'll probably lose all game info/stats by doing this. This is just a test to see if itunes can see the file as an ipod game.
    How to create a blank (new) library:
    http://docs.info.apple.com/article.html?path=iTunesWin/7.6/en/15502.html

  • How can I restore a whole folder which (containing multiple albums) has disappeared - has disappeared from my iPhoto Library (using Aperture 3.5.1)?

    Last time I saw the folder, it  had somehow moved inside another large folder, so I remember trying to move it back to its correct place.  Now it has vanished completely - along with all the albums and as far as I can see the events and photos to boot. Searching for some of the album titles brings up none of them.  And they're not in the trash.However, if I open the Library in iPhoto, the search button does find some of the missing photos - where Apertues found none. Why should that be?  I'm trying to restore the iPhotoLibrary from an arbitrary date a month ago in my CrashPlan database - this will take over two days. I used Time Machine to restore the Library as it was one month ago, but no dice. Does anybody have any ideas??
    Many thanks in advance!
    Giorni
    OS X 10.9

    I assume, you already checked, if the search filters in the Browser and Viewer are cleared?
    Have you tried to repair or to rebuild the library?
    To use the Aperture Library First Aid tools:
    Press and hold the Option and Command keys as you start Aperture. The Aperture Library First Aid dialog will appear and offer the following three troubleshooting options:
    Repair Permissions. Some issues in Aperture may be caused by incorrect permissions for items in the library. To correct the permissions for your library, select the option to Repair Permissions then click the Repair button. You must authenticate with a user name and password for a user account with administrative access to perform this operation.
    Repair Database. Sometimes internal structures within the library may become damaged and cause unexpected behavior; you can use Repair Database to try to correct the issue. Select the option to Repair Database then click the Repair button.
    Rebuild Database. For more severe issues that can't be corrected with Repair Permissions or Repair Database, you can try Rebuild Database. It is strongly recommended that you have a complete backup of your Aperture library before performing this operation, either in the form of a recently updated vault, or a Time Machine backup. Select the option to Rebuild Database then click the Rebuild button in the Aperture Library First Aid dialog.

  • How can I restore a purchased TV season that I erased from my library and iCloud, and that isn't on my iTunes Store Purchased list?

         A few days ago I erased a TV season from my iTunes library, but also from iCloud accidently. Now that I want to restore it, I can't because it isn't on the iTunes Store Purchased list; even though that if I go to the page of the season, in the image it says that it is purchased, but I can't download any episode. What can I do to solve this?

    Re-sync your device to iTunes and uncheck Sync under Photos.

  • How can I restore corrupted purchase download for my second Apple ID without 90-day ban

    Hello!
    The common thing leading to problems with Apple ID — I changed the country.
    I have a lot of software / music that I bought in AppStore/iTunes for my previous country, however recently my previous credit card was, say, gone, and I don't want to revive it for the moment. I've paid a dept (it was hard to find a way to pay a dept in a country where there's no gift cards, but it is another story) and decided to change the card to None not to mess with new debts (and it works).
    I've searched through a lot of forums here and I found that it is pain to change country for an existing Apple ID (it leads to problems updating software not accessible in other country AppStore), so I've created another, new Apple ID and attached it to a new credit card.
    Few days ago I've purchased several music albums with the new Apple ID and it started downloading it to my iPad, but the connection in the end was bad (I've started downloading with Wi-Fi and some time later forgot this fact and moved out of the hotspot, while songs continued to be downloaded), and iTunes downloaded just several songs from some albums and haven't downloaded several complete albums, while removing them from download list (and I am sure that I haven't cancelled them manually!). Now I have just parts of the albums, but when I try to re-downoad them from iTunes, it says that my Apple ID will be blocked to be used on this device for 90 days if I will do it — Agree / Cancel. So I cancel all the time.
    I don't want to make this new Apple ID primary on any device since I use truly a lot of software and listen a lot of music I bought for an old account and I have no such in new one. However, I can say, "let's this iPad be the source for the new music I've bought and I will listen the old music on some other Apple device I have" (but what if I'd have none?), but there seems to be no way to do it, since I will also lose all previous software on this iPad if I will make this ID primary.
    Auto-downloading is totally off for both accounts, however, as I understand, it is an issue with iTunes in the Cloud.
    Is there a way to resolve it or it is just another post of pain? I actually bought music for both accounts, it seems to be something illegal with the fact I can not download it without limitations.

    Not so. All my computers are bound (authorized) to the old Apple ID and I don't want to change it because, as I get it, then I will lose all the software I need (I mean, updates/re-downloads and that stuff) for 90 days (among with music I previously bought, but it is secondary). Also I can not authorize any other computer for my id (unless their owners are not my enemies ) because they will be in the very same situation.
    Re-downloading music/purchases second time (and iTunes treats that failed one as the first one, like "you got these files", while actually I'm not, for all devices where I login with new Apple ID) requires authorizing computer or device to the new Apple ID which sequentially bans all re-downloading for 90 days.
    I know everyone is tired here of posts like this one, I see there are a lot of similar discussions, and I also think that it is required to do something to solve al least most of problems of guys who change countries and this strange re-download restriction (I understand it's about security and downloads fee). So it is discussed a lot here and may be something changes, and anyway if not, my post will do not add something new to it. I have a single problem I hope will be resolved, because I bought this stuff and I can not use this stuff (even if I'd be stupid enough to cancel this downloads by myself — I own this stuff, files are still fragile things, even when they are spread to the clouds), digital purchases in iTunes are still not like non-digital where I have guarantees.

  • HT4061 How can I restore an iTunes purchased movie that I accidentally deleted. Thank you.

    How can I restore a purchased iTunes movie that I accidentally deleted? Thanks.  BB

    You are not licensed to burn any iTunes video products, regardless of whether it's to a data DVD or a playable DVD.
    See the iTunes Terms & Conditions, Usage Rules v.   "(v) You shall not be entitled to burn video iTunes Products or tone iTunes Products."   Additionally, you are only licensed to use iTunes products on iTunes authorized devices, which DVD players are not.

  • How can I restore missing applications from my ipad

    how can I restore missing purchases from my ipad

    You can re download them from the App Store.  Open the App Store and tap the 'purchased' tab.  Select 'Not on this iPad' and a list will appear with all purchases you've made.

  • I have more than 300 CDs I downloaded into my computer which went to my iTunes library and have purchased hundreds of songs through iTunes store and can no longer access these songs. How can I restore my music so I can play it?

    I have more than 300 CDs that I have downloaded to my computer and have purchased hundreds of songs from the iTunes store on my Mac. I cannot play any of this music now. How can I restore my iTunes library? I can see the music files, but they will not play. The message I get is that the file cannot be found. I have stopped purchasing any music from iTunes, and will not do so in the future unless this can be resolved. Why buy music if in the future you can't play it? I have not connected my ipod to my computer for months because of concerns that my music will disappear from there too.

    What you see in iTunes is not the music but a pointer to the file that contains the music.  Somehow these pointers have become broken. You may have accidentally deleted the file, or moved a folder, or moved a file, or renamed a folder, or renamed a file, or...  iTunes is very unforgiving of you doing things to the iTunes folder unless you have it set so iTunes does not manage your music for you (in which case you really need to know how iTunes works)
    If all your links are broken, or a large number are, then there are various options, none of them easy (unless you're lucky).  One is when it asks you if you want to find the file that you say yes and then guide it to the file (which will probably be in a folder by artist, and then a folder by album name). Gets old fast if you have 300 CDs.  Another is to undo what may have caused the links to become broken, if you can remember what it was that you might have done such as renaming a folder.  Another is to just forget about your old library, ratings, and playlists, etc. and start afresh. Trash the library file in your iTunes folder, start iTunes with a blank library, then drag all your files to the new library.   Another is to restore itunes from a backup you may have made before this happened.
    Do you keep just media on an external drive?  If you start iTunes without the external being switched on then it thinks the links are bad.  Quit iTunes and start the external before restarting iTunes.  You may have to scroll down through the tracks to "tickle" them into re-reading the link.
    How do you have itunes set in preferences to manage your music?  Have you done any changes to preferences recently, or moving folders, files, etc?  Do you keep iTunes on an internal drive, or external?
    In the many years of people complaining about broken links I don't think any way has been developed to mend them automatically.  I saw one attempt to use Spotlight, but it didn't really work.
    None of us work for Apple so it's up to you if you won't buy from them until it is fixed. We will try to help you fix it, because we're nice. 

  • I backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?

    i backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?

    Don't you just love changes in interfaces?
    I found the answer to my question.
    When you attach a device (iPhone, iPad) to your Mac, in iTunes 12 in appears as a tiny icon in the second "row" of the iTunes display. Click the icon and the familiar iTunes display for the device appears. From there, on the Summary screen, you can see the dates of the backups of the device (iCloud and backup to the computer). You can also use the button to backup to the computer.

  • Urgent help needed - new to Macs, accidently cut and paste over top of photo folder and now no sign of folder or file, no auto back-up in place, how can I restore photos pls

    Urgent help needed - new to Macs, accidently cut and paste over top of photo folder and now no sign of folder or file, no auto back-up in place, how can I restore photos pls

    Thanks for prompt reply, yes we have tried that but have now closed down the browser we where the photos were.
    We haven't sent up time machine, do you know whether there is any roll-back function on a Mac?
    Thanks

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