How can I restore my sons itouch to original settings without doing the restore through iTunes? He can't remember his passcode and when I try to restore through iTunes it never completes the update/restore without timing out?!?!

HOw can I restore my sons itouch to original settings without going through iTunes restore? When I plug into iTunes it will never complete the update/restore without timing out? He can't remember his password. I can't get my iTunes to update to the newest level either without timing out. Please help!

The thread title differs from the original post, sorry for the confusion.  I read password instead of passcode.
The only way past a passcode lock is by entering the passcode.  Refer to HT1212 iOS: Wrong passcode results in red disabled screen:
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
As for timing out during the restore...
If there isn't any antivirus or firewalls in the way, I would try restoring from a different user account or even a different computer.  If still unable to restore without timing out, I would try a different network.

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