How can I return a app and get money back?

How can I return a app?

Is the app not working as described ? All purchases are considered final, so if the app is working as described then you are probably unlikely to get a refund.
If it isn't then have you tried deleting and redownloading it via the Purchased tab in the App Store app on your phone, and if that hasn't fixed it then you've tried contacting the develeper ? If you have and haven't had a reply then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Can you return an app and get your money back

    I was told you can return an app that you purchased and get your money back if that is true how do I do it?

    A refund may not be possible since the terms of sale for the iTunes Store, as Joey said, state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
    Good luck.

  • How can I return a book and get my money back?

    I downloaded a book and I want to return it and get my money back.

    As per the iTunes Store Terms & Conditions you agreed to: "All sales and rentals of products are final."
    Read: http://www.apple.com/legal/internet-services/itunes/us/terms.html again.

  • I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

    I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

    You can't gift it, gifting can only be done from within the store, not from within your library.
    Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204053 I share an iTunes account with my daughter, I just got an ipad and need to set up with my own I'd for iCloud sync  how can I keep my apps and music?

    I share an iTunes account with my daughter, I just got an ipad and need to set up with my own I'd for iCloud sync  how can I keep my apps and music?

    ColleenMcG wrote:
    You can continue to share the same iTunes account ID with your daughter and set up a separate iCloud account with a different ID.
    => is this a different iCloud account for each device?  I thought iCloud account ID had to match some iTunes account ID, for which we only have one i Tunes account?
    You need to set up a separate iCloud account for each person that does not want to share their iCloud data.  If you share an iCloud account with someone, any data you both sync with the shared account is merged, and you end up with each other's data on your device(s).  If, for example, you owned two devices and someone else in the family also owned two devices, you would both want your own iCloud accounts, and you would each set up your personal iCloud account on the two devices you own.  In other words, you want a separate iCloud account for each person to be used on the devices they own.  Each iCloud account has to have a separate Apple ID.  The ID does not need to be the same as the ID used for iTunes.  Many families perfer to share the same iTunes account/ID, but maintain separate iCloud accounts with different IDs to keep there data separated.
    ColleenMcG wrote:
    It does not need to be the same as the ID used for iCloud.
    => what ID, iTunes?  So I can have a separate iCloud account "only" ID which I also assume must be some [valid] email address?  The children currently do not have email accounts anywhere.
    Yes, I was referring to the iTunes ID not needing to be the same as the ID used for iCloud.  In order to set up an Apple ID your children will need to have a valid email address that can be verified by Apple.  Apple requires this so they have a way of contacting the owner if there is a problem with the account, such as when you may need to reset the password on the account.  When you set up the ID, Apple will send a verification email to this email account and you will need to click on the verificating link in the email to complete the process.  If they don't currently have an email account you can just set one up with gmail or another free email hosting service.  They don't have to use the account but you will need it to set up the ID.

  • TS1702 How can I return the app that I bought for my iPhone4S almost three months ago.

    How can I return the app I bought almost 3 months ago? Is this to late to return??

    Apps are not returnable. They're also very difficult to wrap.

  • I "sent as gift" two songs to a friend. She can't find them. Are they sent to her in an email? Will they download during a sync? How can we recover the songs and get them to her iPhone?

    I "sent as gift" two songs to a friend. She can't find them. Are they sent to her in an email? Will they download during a sync? How can we recover the songs and get them to her iPhone?

    Try going to iTunes Store from the left column, then Account, then Purchase History, then Manage Gifts.

  • I would like to buy my boyfriend the iphone 5. He has an upgrade - but can I purchase it for Christmas now and get money back when he activates and uses his upgrade?

    I would like to buy my boyfriend the iphone 5. He has an upgrade - but can I purchase it for Christmas now and get money back when he activates and uses his upgrade?

    Or purchase an Apple Gift Card for him to use to get a phone at Apple after Christmas. He gets the card as the Christmas gift and can go get the phone himself. It would cost you the same amount of money.

  • I bought my iphone 5 a bit more than a month ago. Few days ago it is broken (not my fault). Is it possible to completely return it and get money back?

    I bought my iphone 5 a bit more than a month ago. Few days ago it is broken (not my fault). Is it possible to completely return it and get money back?

    No, you cannot get your money back.
    If you have tried the basics restart, reset, restore, then make an appointment at the genius bar.  If the iphone is defective then they will replace it.

  • HT201303 How can I reverse this purchase and get a refund? I forgot you need a Weight Watchers password to use the ap and I am no longer a member.

    How can I reverse an app purchase and get a refund. I purchased a Weight Watcher app forgetting I needed to be a Weight Watchers member to log in.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How can you return an app

    I didnt have money in my account connected to my itunes and one of my friends bought an app without telling me. It went through, and it says i owe money is there anyway i can return the app and fix this mess.

    I don't believe so - especially if the app has been downloaded. If the purchase price is credited to the app developer, you can't return the app since it was downloaded, and there is no way to confirm you have deleted the app preventing its use if credited the purchase price.
    How was your friend able to purchase an app with your iTunes account without knowing your iTunes account password?
    Regardless, your so called "friend" purchased the app with your iTunes account without asking or telling you, so make your friend pay you for the app.

  • I bought a faik programme how can I inform other people and get my money back

    I bought a faik programme from Apple Store.How can I get my money back and how can I inform other people to get out from this trap.Although I wrote comments on the application ,I could not see anything on the application comment forum.Application is also promising 5 free movie if you rate it high !!!

    This is a user-to-user support forum. For refund requests contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    tt2

  • TS1702 how can I delete camera app and reload?

    I don't want to have to restore my phone just to reload the camera app.  for some reason the app opens to blank screen.  if I use the slide to camera, it works properly but that feature doesn't have the option to forward, send, etc photos.  anyone got a solution as to how I can delete the camera app and reload it?

    You can't delete any of the pre-installed apps. Try a reset:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.
    If that doesn't change things, a restore from backup is the next step.

  • I had apps from 2 different apple ids.  When I synched my ipod touch with my computer, I lost apps from other id.  It backed them up to my computer.  How do I access those apps and put them back on ipod touch?

    I had apps from 2 different apple ids on my son's ipod touch.  When I synched it to my computer, it backed the apps from other id onto my computer and deleted them from the ipod.  How do I find the apps and how do I put them back on the ipod touch?

    Apps can be re-downloaded, and you won't be charged again for a purchsased app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.
    All apps - all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. Apps cannot be transferred to or combined with another iTunes account.
    http://support.apple.com/kb/ht2519

  • I upgraded Safari in my Mac (10.6.8 Leopard) but the new version does not work with my system so that I now have not a working browser. How can I solve the problem and/or install back my previous Safari version?

    I have upgraded Safari in my Mac, but the new Safari does not work with my system. So I find myself without any working browser. How can I solve this problem and/or install my previous Safari version?

    Reinstall Safari 5.1.10 for OS X 10.6.8: http://support.apple.com/kb/dl1569. Might do the trick.
    But, frankly, I don't think that simply reinstalling the old Safari will work because of all the peripheral, under the hood changes that happen when you upgrade from one version of Safari to another. Reinstalling 5.1.10 may be insufficient to turn back the clock. (This is the moment where a Time Machine or another form of full backup would save your bacon.)
    While you're getting a copy of Safari 5.1.10, get a copy of Firefox (https://www.mozilla.org/en-US/firefox/desktop/), too, so that you have an alternate browser to use as you're sorting matters.

Maybe you are looking for

  • Windows 7 installation problem

    Hi, I'm trying to install Windows 7 (specifically, it's windows 7 professional with service pack 1, 64-bit) on my mac (a 13-inch mid-2012 MacBook Pro running OSX 10.8.3) via Boot Camp, and I've run into a problem. I had no issues when going through t

  • How will come back 5th list to 3rd list in interactive reporting

    hi all, which of this code is correct to comeback 5th to 3rd list at user-command. case sy-ucomm. when 'back'. if sy-lsind = 5. sy-lsind = 3. endif. endcase. or at user-command. case sy-ucomm. when 'back'. if sy-lsind = 5. sy-lsind = 2. endif. endcas

  • SAPScript Form Layout Error after HRSP Upgrade

    Hi SAP Experts, I hope someone can shed some of your inputs in the error that we have in our SAPScript form. A window in our SAPScript form does not display at all when a report is generated. Funny thing is that we did not make any change to the said

  • Best way to Unit test Modules?

    I am working on a Project where the main app is a separate Flex project and then there are several Modules each having their own unit tests. What is the best recommended way of setting up something like this in terms of test runners? I would like to

  • HR Query - Create Custom Operation

    Hi, I have a query in HR. I need to create a custom operation that will multiply the current RT-BETRG by 0.016200 and place the value in the VAR table for OASDI (I.E., WGTY "FICA"). I know the tcode to be used is PE04 but dont know how to implement t