How can I send a PDF form for someone to complete, then lock it for no one to see except us when they send it back?

We would like to create a PDF form to collect sensitive information (phone numbers, payment information) from our customers. Ideally, we would like for them to be able to fill it out, then hit a button to encrypt it when completed, and send it back to us for us to view. Kind of like sending out an open, self-locking box for them to fill, and once they close it no one can see the contents without the key (which we would have).
I’m using Adobe Acrobat Pro XI (11.0.07) on Mac OSX (10.9.4).
Is this possible? If so, how do I do this? Thank you in advance!

You can use certificate encryption. Each of your customers needs to have a digital certificate with a private key and send you the public key version of his/her certificate. You also need to have a digital certificate with private key and to send each customer the public version of your certificate.  Then after each customer fills in your form, she encrypts it with certificate encryption entering as recipients herself and you before sending this PDF to you. This way only this particular customer and you can open and see PDF filled with sensitive information.
This workflow presumes that you and each of your customers can procure a digital certificate (Digital ID in Acrobat-speak).

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