How can i talk to a body about support for Itunes account? Itunes is not recognizing my email address or password?

Can anyone help with my Itunes problem? Suddenly I can't sign in with my password, I have clicked on the link "forgot password" and followed the prompts.
It then gives me a window that says an email has been sent to me but I don't get any emails. I sent a note to support and they are sending a window back to me saying that they don't recognize my email address. Seems like I'm caught in a loop!

Was it this support?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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