How can you find your password to use the App Store on an iPhone?

My friend has forgotten her password for the App Store.
Her account is her email address.
How can she either get her password or create a new one in order to use the App Store?

I think I tried this last night but will attempt it again.
I was tired after talking with an AT&T technical representative about a voicemail issue.
I hope her voicemail is still accessible today.
I asked the AT&T person to remove the voicemail password.

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