How come I can print off the Apple support page but not of my note book i n documents.

How come I can print off the Apple support page but not off of note pad in my documents.

No. It is not free unless the phone was originally purchased less than 90 days ago or you have an active AppleCare agreement.
Where did you get the phone? This is almost always a symptom of a phone that was hacked or jailbroken to unlock it.

Similar Messages

  • HT2404 I just clicked on Software Updates; BUT nothing shows what's happening? How come I can't see the updates & time it will take?

    Help!  I just got this Lion, and SO many changes & not necessarily for the better !
    I went to the Apple icon, but  "Software Updates" did not show ... though I had deferred installing some updates ...
    Finally it showed up, I clicked on it, saw the updates to do - BUT when I clicked on install - the "box" that usually shows the updates & how long to install - just disappeared! I can't get to it to see what's next. (I have to leave soon & will turn off the mac)
    What's happening? How come I can't see the updates as they are installed, & how much time it will take?
    How do I know IF they have been installed?  Is this the "new Normal" for Lion? Or is there a glitch in my mac somewhere?
    How about updates you download from Apple (not bought) - they go to Downloads on the Sideboard, but are they installed automatically, & put where they belong too? Is there no more restart, etc.?
    - I just went to Systems Preference, to see the "Installed Software" - shows they were ... but don't I have to restart anymore? Are all updates now automatically placed where they belong?
    Thanks to any who can help
    PS One other question - just checked my "profile" & it has my email addy that's 4 years old... how do I change That?

    software update not working
    https://discussions.apple.com/thread/3967755?start=0&tstart=0

  • How come i can't open the sim tray even if i use the small pin?

    how come i can't open the sim tray even if i use the small pin?

    Press firmly and push either the sim eject tool or a small paperclip straight in until the tray pops out.
    If that doesn't work make an appointment at an Apple store.

  • How come I can't use the back gesture in certain apps with my magic mouse on certain applications in Lion OS?

    How come I can't use the back gesture with my magic mouse on certain applications in Lion? I figured out that in Safari i have to use a 1 finger swipe to go back a page instead of 2 fingers like i used to do in Snow Leopard. But apps like iTunes and iPhoto and i can't do that. Any ideas? is there a setting im missing to make this work? It works in Safari but not any other applications, so im assuming theres no setting for this. Just want to know if this is just a bug that will be fixed in the next update or if its something I can fix now. Any help would be appreciated because its kind of annoying. Other than this minor issue I love Lion. Full screen apps are unbelievable.

    Hi.
    I managed to compile open-vm-tools and the kernel module against 3.14.5 kernel.  Here is the tarball with the all the files.
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    root@P146S011b ~ # lsmod | grep hgfs
    vmhgfs 41622 0
    vmw_vmci 47960 2 vmw_vsock_vmci_transport,vmhgfs
    root@P146S011b ~ # vmware-hgfsclient
    R
    D
    C
    root@P146S011b ~ # mount -t vmhgfs .host:/R /mnt
    Could not add entry to mtab, continuing
    root@P146S011b ~ # tail -1 /etc/mtab
    .host:/R /mnt vmhgfs rw,relatime 0 0
    root@P146S011b ~ # cd /mnt
    cd:cd:6: not a directory: /mnt
    1 root@P146S011b ~ #
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  • HT2534 How come I can't avail the "none" option after following instructions in review payment info?

    How come I can't avail the "none" option after following instructions in review payment info?

    If you are doing this on the iPad, try accessing your account in the app store. Tap the featured tab and you can access your ID in the lower left corner.
    If that doesn't work, perhaps you can be a bit more specific in what you have tried already.

  • HT5312 Every time i try to buy something from the Itunes i cant because i most answer the security question but I don't remember my security question answer help plzzz, note: I can't call the apple support because I live in Saudi Arabi

    Every time i try to buy something from the AppStore  on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia

    If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security

  • Safari was accidentally deleted from hard drive. no trace of it anywhere. How do I get it back Do I have to reload Leopard or can I get from Apple Support page as an update

    Safari was accidentally deleted from hard drive. no trace of it anywhere. How do I get it back Do I have to reload Leopard or can I get from Apple Support page as an update

    You don't need to reinstall Leopard.
    You can reinstall Safari from here >  Safari 5.0.6 for Leopard

  • How does someone earn points in the Apple Support Communities?

    How does someone earn points in the Apple Support Communities?

    Hi mariksmit,
    mariksmit wrote:
    Too bad most guys i replied to found solutions but didn't acknowledge it.
    That happens. Many Original Posters don't reply. Just keep helping.
    When I get a thank you (without points) that gives me a buzz. With points, a bigger buzz.
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  • I download the firefox program but I do not know how to sign off the mozilla support page

    How do I sign off the mozilla support page?
    Please advise me.
    YC

    Please hover over your username at the top of this page (make sure to scroll to the top) and click on "sign out".

  • My MBP suffers from DAILY "kernel panic" attacks.  This has happened ever since I downloaded Lion.  It appears to happen much more often than the Apple support page suggests it does.  Once the MBP re-boots, it works fine, zips along in all programs.

    My MBP suffers from "kernel panic" attacks on an almost daily basis.  This has occured ever since I downloaded Lion.  The Apple support page suggests that this is a rare occurance, but it happens to me almost every day.  Most often, if I let the computer go to sleep or close the lid, I'll find that it won't "wake up" without a complete re-boot.  It always sends a report to Apple and for a couple of days I thought the issue was resolved, but now it's happening again with increasing regularity.  I've reinstalled Lion once already... Any suggestions?

    We can't help without the KP. In the meantime, see
    What is a kernel panic,
    Technical Note TN2063: Understanding and Debugging Kernel Panics,
    Mac OS X Kernel Panic FAQ,
    Resolving Kernel Panics, and
    Tutorial: Avoiding and eliminating Kernel panics for more details.

  • How do we now print off the Jewel Case Inserts after burning a Playlist to a disk?

    How do we now print-off a Jewel Case Insert after burning off a Playlist to Disk?

    Hi McQuerty,
    If you are having issues printing a CD insert from iTunes, you may find the following article helpful (it is aimed at iTunes 10, but should still apply in iTunes 11):
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    http://support.apple.com/kb/PH1663
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  • Has anyone tried to sync photos with the cable to itunes rather than how it should work via Wifi with iCloud?  The info on the Apple support page says that you should backup to both iTunes & iCloud, but 2x the Genius Bar told me not to.  Help please!

    Has anyone tried syncing their photos to iTunes with the cable in addition to how it should work via wi-fi on iCloud?  On the Apple support info page, it says you should do both types oof backup. The Genius Bar told me 2x not to do both.  What experiences has the community had?  I'm also having syncing issues with photos most recently as well as contact updates.  (I have an iPhone 4S with the iOS7.1)  Thanks much!

    It sounds like you are mixing up several different things (or not using the terminology that Apple uses).
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    http://support.apple.com/kb/HT1766
    http://support.apple.com/kb/HT5262
    If you simply want to transfer photos from an iPhone to a computer, the terminology Apple uses for that is "import" and it is done without iTunes. New photos (taken after you change the setting) can be done via PhotoStream which is a cloud based option. The other option is via cable. Instructions for both: http://support.apple.com/kb/ht4083
    Syncing via iTunes (with regard to photos) is used to transfer photos the other direction -- from the computer to the phone. Instructions for that http://support.apple.com/kb/HT4236

  • I have a freed iphone 3Gs running on a 4.1 ios system but i did like to update it to the latest 5.0.1 version but i am afraid it will be blocked, i have contacted the apple support service but i did be glad if anyone can advice

    i want to update my iphone ios version from 4.1 to the the latest version but i amafraid it may get blocked because tis a free version, i have contacted apple support center but i still be glad to get any advise here

    Only the carrier it was originally locked to can officially unlock it.  Unfortunately, it the only way to determine the original carrier is to update the phone, re-locking it, then trial and error with SIM cards.  Even if you find that carrier (may not necessarily be in your country), not all carrier offer unlocking.  May be best to sell it an buy a factory unlocked phone if available where you are.

  • HT1212 My daughter forgot her password on an unsynced  ipad mini. I restored it by the instructions given on the apple support site, but it is still saying "disabled connect to itunes". Can anyone help?

    I have restored my daughter's ipad mini as per the steps on the apple support site, yet it is still giving me a "disabled contact itunes" message. She never synced the ipad to a computer. Can anyone help?

    Connect the device to iTunes on your computer and unlock it from there

  • My Mid 2007 24" iMac has been a bit laggy on Yosemite and getting worse every day, so I went to the Apple Support pages on Apples website looking for help and thought I'd found some. This is what I did and it made everything 100 times worse :(

    So here is what I found and what I did to try to alleviate the RAM eating upgrade named Yosemite. This guy has helped quite a few people, you can read all the comments and I gave it several tries this morning.
    Oct 23, 2014 10:59 AM
    I post this hoping to help those users who, like me, are experiencing high CPU usage and massive memory leaking with OS X core services and apps, leading to slow performance and battery drain.
    I've tried everything mentioned, but found the right combination of steps to follow. I've tried this with seven different Apple computers, including mine, and has worked well so far. I applied this method yesterday to give these process a 24 hour window to fail again, so far everything good.
    First step: disconnect any external or secondary monitors, if any is present. The video memory allocation leak can also happen if you have a system with an integrated card, like Intel, with no external monitors attached.
    Second step: Shut down your machine and enter Safe Mode (press shift once you turn on your computer again, more info below). Once you're there, fix your disk permissions.
    Guide of how to access Safe Mode: OS X: What is Safe Boot, Safe Mode?
    Third step: From Safe Mode turn off your machine again and reset your System Management Controller (SMC). There are different methods, depending on machine, to do this. To know what method applies to yours read the following guide.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    Fourth step: Once your machine completes a full boot after resetting the SMC turn it off again and reset your PRAM (THIS IS THE MOST IMPORTANT STEP, BUT THE PREVIOUS ONES ARE ESSENTIAL FOR THIS ONE TO WORK). The PRAM stores small bits of data that indicate our Apple computer how to interact with the devices connected to it, including monitors and video cards. It also affects software.
    To reset it you should hold the OPTION, COMMAND, P and R keys in your keyboard immediately after turning on your machine again.You'll hear the start up chime, continue pressing the keys until the machine boots and the chime starts A SECOND TIME, then release. IF YOUR YOSEMITE INSTALLATION LOCKS UP AT A BLACK SCREEN AFTER THIS, DONT PANIC! It's normal, just turn off your computer and let it boot again.
    More info about PRAM: OS X Mavericks: Reset your computer’s PRAM
    Voila, reconnect your external displays and enjoy your system.
    Message was edited by: Luis_Mercado
    MacBook Air, OS X Yosemite (10.10)
    So here is my EtreCheck report that is a bit above my head but anything in red isn't good I'm sure. I'd really appreciate some friendly advice
    EtreCheck version: 2.0.11 (98)
    Report generated  at
    Hardware Information: ℹ️
      iMac (24-inch Mid 2007) (Verified)
      iMac - model: iMac7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      6 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR2 SDRAM 667 MHz ok
      BANK 1/DIMM1
      2 GB DDR2 SDRAM 667 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI,RadeonHD2600 - VRAM: 256 MB
      iMac 1920 x 1200
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2:34:25
    Disk Information: ℹ️
      WDC WD3200AAJS-40RYA0 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Data (disk0s2) /  [Startup]: 319.21 GB (230.04 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      VIA Labs, Inc. USB2.0 Hub
      Generic USB Storage
      Western Digital My Passport 0824 2 TB
      S.M.A.R.T. Status: Verified
      EFI (disk2s1) <not mounted> : 210 MB
      Passport Slim (disk2s2) /Volumes/Passport Slim : 2.00 TB (1.62 TB free)
      VIA Labs, Inc. USB2.0 Hub
      Apple Inc. Built-in iSight
      Apple Inc. Bluetooth USB Host Controller
      Logitech USB Receiver
      Apple Computer, Inc. IR Receiver
    Firewire Information: ℹ️
      WD Passport III 800mbit - 800mbit max
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted> : 210 MB
      Passport (disk1s2) /Volumes/Passport : 499.76 GB (370.05 GB free)
    Gatekeeper: ℹ️
      Anywhere
    Kernel Extensions: ℹ️
      /Library/Extensions
      [not loaded] com.lge.driver.LGAndroidmdmcontrol (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidmdmdata (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidndiscontrol (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidndisdata (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidrndis (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidserial (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidusbbus (4.15 - SDK 10.10) Support
      /System/Library/Extensions
      [not loaded] com.devguru.driver.SamsungComposite (1.4.26 - SDK 10.6) Support
      [not loaded] com.markspace.iokit.IOMissingSyncMassStorage (199) Support
      [not loaded] com.markspace.missingsync.palmos.classicseize (1) Support
      [not loaded] com.microsoft.driver.MicrosoftKeyboard (6.3) Support
      [not loaded] com.microsoft.driver.MicrosoftMouse (8.2) Support
      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
      [loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support
      [not loaded] com.wdc.driver.1394HP (1.0.5) Support
      [loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support
      [not loaded] com.wdc.driver.USBHP (1.0.1) Support
      /System/Library/Extensions/MicrosoftKeyboard.kext/Contents/PlugIns
      [not loaded] com.microsoft.driver.MicrosoftKeyboardBluetooth (6.3) Support
      [not loaded] com.microsoft.driver.MicrosoftKeyboardUSB (6.3) Support
      /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
      [not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (8.2) Support
      [not loaded] com.microsoft.driver.MicrosoftMouseUSB (8.2) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.26 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.26 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.26 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.26 - SDK 10.6) Support
    Startup Items: ℹ️
      Cocktail: Path: /Library/StartupItems/Cocktail
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.security.cloudkeychainproxy.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ctkd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.softwareupdated.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [not loaded] com.maintain.LogOut.plist Support
      [loaded] com.maintain.PurgeInactiveMemory.plist Support
      [not loaded] com.maintain.Restart.plist Support
      [not loaded] com.maintain.ShutDown.plist Support
      [not loaded] com.maintain.Sleep.plist Support
      [running] com.maintain.SystemEvents.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [invalid?] com.tvmobili.artwork.plist Support
      [running] com.wdc.raidmanagerstatusmenu.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.bjango.istatserver.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.hp.lightscribe.plist Support
      [loaded] com.maintain.CocktailScheduler.plist Support
      [loaded] com.maintain.HideSpotlightMenuBarIcon.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [invalid?] com.tvmobili.tvmobilisvcd.plist Support
      [running] com.wdc.WDRAIDDriveService.plist Support
      [loaded] com.westerndigital.WD-Drive-Manager-Installer.plist Support
      [loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.maintain.ShowUserLibraryDirectory.plist Support
      [loaded] uk.co.markallan.clamxav.freshclam.plist Support
    User Login Items: ℹ️
      Macs Fan Control Application (/Applications/Macs Fan Control.app)
      Solar Service Application (/Users/[redacted]/Library/Application Support/Logitech/SolarService/Solar Service.app)
      Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
      WD Quick View UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      Unity Web Player: Version: UnityPlayer version 2.0.2f2 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
      OfficeLiveBrowserPlugin: Version: 12.3.6 Support
      RealPlayer Plugin: Version: Unknown
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 1.4 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0
      AdobePDFViewer: Version: 9.5.5 Support
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
      Microsoft Mouse  Support
      MusicManager  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Data: Disk size: 319.21 GB Disk used: 89.17 GB
      Destinations:
      Passport [Local]
      Total size: 499.76 GB
      Total number of backups: 25
      Oldest backup: 2014-05-10 16:56:40 +0000
      Last backup: 2014-11-14 17:38:44 +0000
      Size of backup disk: Adequate
      Backup size 499.76 GB > (Disk used 89.17 GB X 3)
    Top Processes by CPU: ℹ️
          3% WindowServer
          1% Google Chrome Canary
          1% coreaudiod
          0% systemstatsd
          0% ps
    Top Processes by Memory: ℹ️
      174 MB Google Chrome Canary
      84 MB Google Chrome Helper
      64 MB mds_stores
      52 MB Finder
      45 MB iconservicesagent
    Virtual Memory Information: ℹ️
      3.02 GB Free RAM
      1.69 GB Active RAM
      317 MB Inactive RAM
      753 MB Wired RAM
      8.69 GB Page-ins
      156 MB Page-outs
    I hope to hear from anyone even to knock me in the head, lol. Thanks in advance and I'll be around trying to figure this out.

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.FolderActions.folders com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper ' ' 879294308 461455494 3627668074 1083382502 1274181950 1855907737 1848501757 464843899 3694147963 1417519526 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 3301885676 891055588 998894468 695903914 4136085286 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' 's/^.+: //p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e sysctl\ -n pluginkit sudo\ smcDiagnose );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|Roame|SMC:|suhel| VALI|ver-r|xpma' -o -o -k Sender fseventsd -k Message Req SL -o -k Sender Req launchd -k Message Req de: " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D13 40 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 38 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 39 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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