How come I can't access itunes when I could  yesterday?

How come I can't access itunes when i could yesterday?  When I hooked up my iphone to sync it asked me to reset phone to factory settings!  I don't think so!  Then when I tried to download update it won't do it.

On my iPod touch I don't have a spotlight search icon or option available. Also under my settings and general there is no "restriction" options or settings. I reset the iPod several times and that doesn't work.
The thing is the music that is on my iPod is not all in my iTunes library so I can never sync automatically. Also if i restore to factory settings then it will erase what i have on my iPod and not in my library. I always manually add songs. When I plug in my iPod and i go under Summary...the only other tabs are music, tv shows, photos and info. There is no Apps tab. When i plug in my iPhone i do get the apps tab.
I got my iTouch awhile ago....is it possible that this is why i can't get apps?? I got the iTouch back in 2008.
Ughhh this is so frustrating. I just want to get this one app on my iPod Touch. Please help!!

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